Asus Zenfone Max ZC550KL
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Asus Zenfone Max ZC550KL

User opinions and reviews

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  • n
  • nitromento
  • xhm
  • 30 May 2020

been 3years using this machine, even it still running good, but the battery getting worse each days, even this phone is always recharged on the power switched off. my friend's android from a different brand had better batt performance, reaches more than 2days, on the size of 3000maH..

    • C
    • CC
    • U{V
    • 29 May 2020

    THIS PHONE does not support for airtel volte services and for full charging is taking so much time atleast 4-5 hours. the charger is damaged after 1 year of buying of this phone. and it is not a fast charger.
    I didn't satisfied about battery.The full charged battery can down 1% is taking 2-3 hours. And the phone software is running slowly(strucking) and when cellular data is on then the phone will hang on

      • K
      • Krishna
      • Dks
      • 17 Apr 2020

      Worst phone from asus...after one year the charger not working, not only this mobile asus zenfone max pro m1 also same issue, asus gives very cheap quality chargers, with original charger per hour 30% charging, with other chargers almost i used every company charger per hour 20%...coming to software after one year phone became dead slow...only hardware is good.

        • B
        • Boo boo desuwa
        • X$k
        • 03 Apr 2020

        It takes 4 -5 hrs for me to fully charge after using this for 5yrs and its somehow gets slower due to 2gb ram but over all a good phone for me

          • k
          • kk
          • v$B
          • 01 Feb 2020

          worst phone....very slow.

            • J
            • Januar20
            • u7Y
            • 21 Jan 2020

            Please help Can anyone explain why my zenfone Z010D ram is 1GB not 2GB???????????

              • Z
              • Zenfone victim
              • I@H
              • 09 Dec 2019

              The worst phone i ever used. Extreme slowness is the main problem. The thing freezes for 2 to 3 sec every 15 sec. the screen will not respond when tapped at times of attempting to wake it up but the screen capture sounds work. Cant change the message alert tone externally. Going back, the phone is really trashy. I will commend the battery conservation feature though.

                • r
                • remz
                • PTx
                • 11 Nov 2019

                still using....but sometimes apps become not responding

                  • P
                  • Pinkpanties
                  • ibp
                  • 07 Nov 2019

                  Still using this phone...RAM is always full 1 GB..just disable all internal apps..

                    Sapsz, 29 Apr 2019Still have it. Going strong. Not for gaming, or memory or c... moreSame here. It's a great workhorse. The 5000 Mah battery and the 2 GB ram (most budget phone in that generation mainly come with only 1 GB) really helps prolong its longevity.

                      Prasad,

                      You don't need the service center. What you need is:

                      1. Go to Asus Zenfone Max support site here:
                      https://www.asus.com/Phone/ZenFone-Max-ZC550KL/HelpDesk_Download/

                      On the menu choose Android, then on the firmware section and download the latest system which at this moment should be this:
                      Version WW 8916-13.8.26.110 dated 2018/03/05. Yes it is 1.52 GBytes large file and download to PC might take some time.
                      2. You will then need to copy this big file onto a microSD card. After copying the file to microSD card, insert the micro-sd card into the phone.
                      3. Then press power button and volume down button simultaneously and hold it for a few seconds until the phone shows the recovery screen.
                      4. Use the volume button to move up and down and the menu and choose the option to update system from microSD card.
                      5. Select the system file that you download that is on your microSD card.
                      6. When done updating and reboot. Voila.

                      This video from YouTube shows step 3 onwards.

                      https://www.youtube.com/watch?v=5nOntA0h5FY

                      Hope it helps....

                        PRASAD, 03 Jul 2019I am using from 2016 but not since software corrupted, we a... morewaiting for reply

                          • P
                          • PRASAD
                          • vVx
                          • 03 Jul 2019

                          I am using from 2016 but not since software corrupted, we are not able to factory reset, on visiting the service station they kept with them for 15 days and now they say since it is old model they are not getting software from their head office, now how to use the mobile. Can the company replace the mobile with a new one?

                            • V
                            • Vikas
                            • fCI
                            • 28 May 2019

                            AnonD-583153, 10 Sep 2016Why the battery of my Asus Zenfone Max takes 1 day maximum ... moreDude the mobile was made for only lollipop version but company think that it can handle the marshmallow version but it's wrong it's drain battery like liquid.

                              • A
                              • Ace
                              • KgZ
                              • 28 May 2019

                              USER, 20 May 2019Worst phone I have ever used. It doesn't have speed, it han... moreIt depends the specs of the that you use

                                • U
                                • USER
                                • 2TH
                                • 20 May 2019

                                Worst phone I have ever used. It doesn't have speed, it hangs all the time. Am gonna change it ASAP

                                  • S
                                  • Sapsz
                                  • nD8
                                  • 29 Apr 2019

                                  Still have it. Going strong. Not for gaming, or memory or cpu intensive apps. I watch movies browse the interwebb. Still gives me 2-3 days on a charge.
                                  I'm going to use the living s***t out of it, before I buy a new phone...

                                    • a
                                    • a zenfone user
                                    • tZ4
                                    • 24 Apr 2019

                                    Roland, 17 Apr 2019My daughter gave this phone to me in 2018. At first all wor... morecould be 'touchscreen digitizer' problem, i have replace my zen 2 laser for 22$ (-+90MYR), the price would be different . also i replace it myself. working good so far.

                                      • R
                                      • Roland
                                      • sxn
                                      • 17 Apr 2019

                                      My daughter gave this phone to me in 2018. At first all works fine, however I encountered problem. All the home buttons are not working. It is good there is a one hand operation that I can use. Can somebody help me what to do to make the home buttons works again. My os is lollipop 5.0.2. Thanks for the answer in advance.

                                        I was most curious about this one, because my specs were that it has 4G, 16GB internal memory (minimum), and a good battery life. I purchased one in Malaysia 3 years ago, and I am still using it. Both front and rear cameras give a clear picture, but, of course as I have downloaded app after app (some becoming obsolete), the internal memory has filled up. I find the dual SIM a good idea, but it's best putting the second into a basic additional phone to supplement and support 3G calls. A novel idea if you have a SIM from 2 countries, and don't want to swap the SIM cards in the phone as you travel. I do enjoy the 'clock face' features in its jacket, which are not available in Australia (where I live) and will keep using it while it works. Overall good value for money, but not available in Australia.