BLU Studio 6.0 HD
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BLU Studio 6.0 HD

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  • D
  • AnonD-578147
  • 4MJ
  • 30 Aug 2016

I contacted blu again and was told I needed to contact my server for my APN's or my access point names. I did this by going on line to my server's website, logging in and accessing my account. I went to updating Data Settings and found what I needed. I tried to change the settings myself but I'm not sure of what everything means to make sure I was doing it absolutely correct. I made a hard copy of my settings and have done a soft reboot of my phone because once I tried again I had no phone service. So now I will call Blu again and see how they can help me next

    • D
    • AnonD-578147
    • 4MJ
    • 30 Aug 2016

    AnonD-578147, 30 Aug 2016I wish I had come here first. I too tried to download the u... moreI did a soft reset and got my phone to the point of being able to call and text on it. The way it was before I had google services but had no other service, not even 911. I'm going to try the "star hash tag and numbers thing" that someone else tried before calling the manufacturer again. I'll keep posting to what is working or not.

      • ?
      • Anonymous
      • kaL
      • 30 Aug 2016

      Anonymous, 29 Aug 2016I had the same problem. I called Blu customer service and t... moreWhat if the only option ia turn radio on? That is what I am seeing

        • K
        • Kacy
        • jnS
        • 30 Aug 2016

        I updated my phone,at first it couldn't recognize my Sim card so I had to wipe the memory clean but now, I can't access Google Play. It keeps telling me that it can't establish a reliable connection to my server. At first I thought it was my wifi so I went to a friend's house but it still won't work. Please someone help me !!!

          • K
          • Kacy
          • jnS
          • 30 Aug 2016

          I updated my phone,at first it couldn't recognize my Sim card so I had to wipe the memory clean but now, I can't access Google Play. It keeps telling me that it can't establish a reliable connection to my server. At first I thought it was my wifi so I went to a friend's house but it still won't work. Please someone help me !!!

            • d
            • djkflip
            • IvV
            • 30 Aug 2016

            I'm having the same problem, I updated the phone and can't figure out how to turn the SIM on. Do I have to root this thing and put on a new o/s?

              • m
              • mealie
              • ri0
              • 30 Aug 2016

              Anonymous, 29 Aug 2016I had the same problem. I called Blu customer service and t... moreI tried your method but it didn't work for me...my Google apps are still not working.
              Any other suggestions on how I can get my Google apps to work?

                • ?
                • Anonymous
                • kiQ
                • 30 Aug 2016

                How do I stop my messages from popping up at top the screen. Everybody has to see what people saying to me I need it gone

                  • ?
                  • Anonymous
                  • 7GM
                  • 30 Aug 2016

                  Anonymous, 29 Aug 2016I had the same problem. I called Blu customer service and t... moreThis is useful to get the SIM card working.

                    • D
                    • AnonD-578147
                    • 4MJ
                    • 30 Aug 2016

                    I wish I had come here first. I too tried to download the update unsuccessfully four times before calling the manufacturer. I did with their help get the update loaded into my phone. I had received a message that if it was not completed within the next 24 hrs my entire phone would be unusable. I appreciate all the useful tips everyone is giving each other, I'm going to read all the latest posts and see if I can get mine working again. I was wondering by deleting google before I do a hard reset that I might be able to reinstall and it work.

                      • ?
                      • Anonymous
                      • kpV
                      • 29 Aug 2016

                      I had the same problem. I called Blu customer service and they told me that my final resort was to do a hard reset. I did that and now I can't set up anything on Google.
                      Luckily I found something on you tube. Dial *#*#4636#*#* then click on phone information. Scroll down and turn radio off. Wait a minute and turn radio on. Then reboot your phone. It worked for me. Unfortunately, I wish I had found this out before I did a hard reset. Good luck.

                        • ?
                        • Anonymous
                        • jBu
                        • 29 Aug 2016

                        I'm having the same problem but I did the update days ago my phone was working fine up until about an hour ago now it says SIM card is off and I push the button to turn it on and it won't what can I do to fix it

                          • ?
                          • Anonymous
                          • EKy
                          • 29 Aug 2016

                          Anonymous, 29 Aug 2016what did they said man? i have the problem like you I have the same problem updated my Blu 6.0 and now my sim card not connecting

                            • ?
                            • Anonymous
                            • LDD
                            • 29 Aug 2016

                            Anonymous, 29 Aug 2016Yes, same here. Completed the update and now the phone won'... morewhat did they said man? i have the problem like you

                              • G
                              • Gabriel
                              • LDD
                              • 29 Aug 2016

                              I have the same problem. I update my Blu 6.0 HD but after that my phone cant recognize the sim card. somebody know how many days gonna take to fix that? Does the company pronunciated about this error?

                                • ?
                                • Anonymous
                                • sc{
                                • 29 Aug 2016

                                Anonymous, 25 Aug 2016what's up with this phone? Did a Wifi update, Now the phone... moreThe prime version does not come with Google play. It comes with the more limited Amazon app store.

                                  • ?
                                  • Anonymous
                                  • cUR
                                  • 29 Aug 2016

                                  Babs, 27 Aug 2016WOW!!! Glad I found these posts.I had a message pop-up to u... moreYes, same here. Completed the update and now the phone won't recognize the SIM. I'm going to call BLU. Hopefully they've come up with a resolution by now.

                                    • B
                                    • Babs
                                    • RX5
                                    • 27 Aug 2016

                                    WOW!!! Glad I found these posts.I had a message pop-up to update & it said I needed to have at least 30% battery charge. Went to hit update and it disappeared, so I was looking for any updates online & came upon this feed.Thanks everyone for posting, have had Blu 6.0 dual sim unlocked with i-wireless service since around February this year. I'm not going to do any updates... thanks again and keep posting

                                      • ?
                                      • Anonymous
                                      • 8a3
                                      • 27 Aug 2016

                                      Did the something they sent me a new Sim card and when I put that in my phone still didn't work..so I called customer service and they told me to do a factory reset I did that and I lost almost everything can't get on Google or anything they said they are working on the problem I hope so because all I can do is make calls and text....ANYBODY ELSE PLEASE DONT DO THE UPDATES BECAUSE IT WILL FUCK UP YOUR PHONE NO HARM.....

                                        • T
                                        • TRASH
                                        • 4nH
                                        • 27 Aug 2016

                                        phone freeze to damn much for no reason, i am never ever buying a blu trash phone ever again and will not recommend it to anyone stay away from this company they phones are trash !!