Cat S61
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- Gabor P
- Jb$
- 17 Oct 2019
Since the android 9 update the S61 (about 1 weeks ago) the phone functions do not work for a lot of peoples. The Cat support does not help me! Need to buy a new phone and thermal cam (about 1000USD)! The Cat support reaction:
"I can understand that this is very frustrating for you and please accept our apologises for the inconvenience this has caused i can confirm that we are working on a fix for this but are unable to give you a specific timescale as to when this will be available."
Where is the warranty? Cat Phones are violated the European Union laws.
The Cat support can't repair my phone, and absolutly not help me.
- D
- Devil
- nTm
- 16 Oct 2019
Vesboy, 13 Oct 2019Since android 9 update, reception issues and calls drops al... moreone more thing, flir must have all permissions selected to start working properly
- N
- Netvanfanel
- gxs
- 13 Oct 2019
I have the same issue with the signal 📶. And many people in "xda" are posting about the same problem. No move from "Cat". I already contacted them and they answered they are escalating the issue to the technical department. I don't think they will do much if we all don't contact them. I encourage you all to contact them with the problem and threatening to give back the phone as it is still under warranty, like I wrote them too
- V
- Vesboy
- pSN
- 13 Oct 2019
Since android 9 update, reception issues and calls drops all the time.
- K
- Kazha
- 0uJ
- 12 Oct 2019
So I enjoyed my S61 till October 2019 because at that time software update came out and fixed few things for me, like now GPS doesn't glitch out anymore and mystic battery drainage of GPS is gone but now the coverage alll the time drops and i can't reiceve or make calls. I already tested other phones to make sure if it's not the local mobile provider fault.
- n
- no cell coverage
- xSU
- 11 Oct 2019
there plain old junk
- 1
- 1ronsmith
- f37
- 10 Oct 2019
kestismax, 06 Oct 2019After the update to Android 9 Pie - the phone lost connecti... moreSimilar issue here. I loose internet and cell service all the time and can't make calls.... the main purpose of a phone
- J
- Jerre
- sqW
- 10 Oct 2019
Anonymous, 08 Oct 2019Same for me. The lousy CAT support did not answer for a wee... moreSame thing here....
- ?
- Anonymous
- aq}
- 08 Oct 2019
Ian M, 06 Oct 2019About a week ago my S61 upgraded itself to Android 9 and it... moreSame for me. The lousy CAT support did not answer for a week, not even sent a confirmation for my request.
After second time contacting them the told me to soft reset (small button und the SIM-card cover). If it does not work, factory reset. BOTH DID NOT WORK.
PS: the softreset, i guess is for nothing as long as you can access the phone and simply restart it.
The factory reset nerfs because complete new setup mandatory. Such fools this was my last CAT device. Manly because of very bad service.
Also because the S61 is not sadisfing. The distance laser is Kindergarten. Missing fingerprintsensor and wireless charching. Not rootable. Even with pm uninstall through ADB shell it is not possible to completly remove the google search bar.
How really needs a FLIR cam I reccomend to buy a stand alone flir cam like the FLIR C2 or C3 and any other phone.
- D
- Davey
- StU
- 07 Oct 2019
Ian M, 06 Oct 2019About a week ago my S61 upgraded itself to Android 9 and it... moreGo to settings - apps - myflir - storage. Clear the cache and storage. Open the app again. That's how I fixed it.
- k
- kestismax
- L13
- 06 Oct 2019
After the update to Android 9 Pie - the phone lost connection and mobile internet
- ?
- Anonymous
- 3PG
- 06 Oct 2019
After the update to Android 9 Pie - the phone lost connection and mobile internet. Very bad situation ☹️
- I
- Ian M
- PZU
- 06 Oct 2019
About a week ago my S61 upgraded itself to Android 9 and it broke the FLIR app. When I now try to use the IR camera, the app goes through the calibration then does nothing more. I have not had any response from CAT support.
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- Bob
- D1i
- 30 Sep 2019
Pat, 28 Sep 2019My CAT S61 has a battery problem.It does charge quickly and... moreContact customer services I would say :)
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- Pat
- f}I
- 28 Sep 2019
My CAT S61 has a battery problem.It does charge quickly and does not hold its charge for at least an hour.What should I do?.It is still under warranty.
- Z
- Zen
- yfA
- 15 Sep 2019
Using since February 2019. Actually like camera quality, quite detailed comparing to some Huawei Lites. Sometime camera is sluggish, can anyone recommend better 3rd party cameras?
The only problem so far is right upper hard button. It kinda does not feel when pressed.. don't know if warranty could do anything there.
Has fallen on the hard floor some times, aluminum case is a little dented, but ok.
- A
- Art
- shb
- 06 Sep 2019
franco, 16 Aug 2019I have had my phone for 12 months now it was great until th... moreI, too had charging problem. I had old USB C fast charger for a 950XL. Plugged S61 into that and charging problem was solved. I suggest you get a new charger - at least 3 amps, with USB C plug (not via adapter).
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- hansegun
- P{V
- 06 Sep 2019
Sloky, 16 Jun 2019Hello all i have problem with my cat s61 when i receive ca... morerestart your phone before you must turn off silence mode.
- J
- Jess
- v{u
- 20 Aug 2019
franco, 16 Aug 2019I have had my phone for 12 months now it was great until th... moreit a battery fault..please replace the battery...then the issue is fixed...i have faced such situations...like you mentioned above....