Consumer Report: iPhone X has a great camera, but final score is below Galaxy S8

Peter, 06 December 2017

Consumer Reports has finished testing the iPhone X and the results are mixed. The phone features the best camera – for both stills and video – that CR has ever tested. The screen got high marks as well and the testers were generally pleased with Face ID (the lack of a Home button required only a short adjustment period).

But the phone is found to be quite fragile. Of the three units tested, two had failed screens after 50 turns in the tumbling machine – that’s a $280 repair right there. The third unit had a “significantly” cracked back. To its credit, the iPhone X did just fine on the drop test – 5ft falls onto concrete. And Samsung’s all-glass Galaxy S8 phones didn’t fare any better.

Consumer Report: iPhone X has a great camera, but final score is below Galaxy S8

The battery life also proved better – under testing, the X battery lasted 19.5 hours while the iPhone 8 Plus went on for 21 hours. The Galaxy S8 and S8+ lasted 26 hours. In fact, the iPhone X battery life is worse than the 38 phones CR recommends.

If you’re fine with the $1,000 price tag, the iPhone X offers a stellar camera and points to the future of Apple design. But if you’re looking to save money or for something more durable, the iPhone 8 duo (even the iPhone 7) are a solid option.

The fragile glass really hurt the X in the tests. This isn’t the first test to highlight how easy it is to crack all that glass or damage the screen. So in total the iPhone X scored lower than Samsung’s Galaxy S8/S8+ and the Note8.



Reader comments

  • AG54740
  • 30 Dec 2017
  • K3e

Knowing terms does not make you tech-savvy.

  • AnonD-80334
  • 15 Dec 2017
  • 0dr

I am all for differentiating factor, as long as it doesn't come at the cost of spoiling the UX. The round button was iconic to apple, people recognized it was an iPhone just looking the front of the phone, but nobody complained about button as they a...

  • no name1
  • 15 Dec 2017
  • vpj

i understood what u mention they disturb the UI but may be they can improve in the upcoming model like iphone 9 or x2. also many complain the notch is ugly ..... but temporary this is the only way to show it is an iphone expensive phone and new model...

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