Samsung acknowledges Galaxy S5 Lollipop update issues

02 May, 2015
According to Samsung UK, the company will soon be sending out micro updates to fix the problems.

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  • A
  • Alpet al
  • SnC
  • 02 Aug 2016

After last update run perfect.
A verry big prob with the storage
no apps can be storet in sd cart.
Plesae fix it...or i go for aple!

    • ?
    • Anonymous
    • KSg
    • 01 Aug 2016

    Android Noob, 30 Jul 2016This is my first Samsung, a Galaxy s5, 16Gb with 16Gb, afte... moresame here what to do

      • G
      • Galaxy s5 keyboard i
      • qHy
      • 01 Aug 2016

      AnonD-563778, 23 Jul 2016I want the old music player back. Should I keep wishing or ... moreKeyboard is useless after last update. Totally disappointed. Why isn't a fi, available ( ))) Samsung should be working overtime.

        • G
        • Goldman1234
        • q{d
        • 01 Aug 2016

        Anonymous, 22 Jul 2016Phone worked fine before update. Now just flashes a galaxy ... more....I only installed the damn thing because it kept getting in the way of my drag screen and now this phone is an absolute piece of crap. Pretty angry about this one if this is just the way it's going to be...me a guy who would never ever go to apple will go to apple

          • ?
          • Anonymous
          • IiE
          • 30 Jul 2016

          Since last update to Marshmallow, cannot save shortcuts to home screen. Does anyone else have this problem?

            • A
            • Android Noob
            • PBC
            • 30 Jul 2016

            This is my first Samsung, a Galaxy s5, 16Gb with 16Gb, after a number of years on Apple.
            Updated to the Marshmallow upgrade this morning, 7/30/2016
            My phone is now a brick.
            "Samsung" pulses on the screen, noting else is happening.
            Tried reboot, tried factory reset, tried remove battery, sim and SD cards and reboot, etc, etc.
            NOTHING!
            So disappointed.

              • G
              • G
              • kmi
              • 30 Jul 2016

              Anonymous, 22 Jul 2016Since upgrading my Samsung S5 Neo my Wi-Fi calling no longe... moreTalked with Samsung support about it. Check to see if your phone is charging via USB. If it is charging, drag the menu down from the top of the screen and select the USB charging options window. You should be able to enable photo file transfer there

                • G
                • G
                • kmi
                • 30 Jul 2016

                Anonymous, 22 Jul 2016Since upgrading my Samsung S5 Neo my Wi-Fi calling no longe... moreSame here. Killing me with this. I depend on being able to upload my photos to PC storage. WTF! Was fine before update. Again, WTF Samsung?

                  • J
                  • JR
                  • qxV
                  • 29 Jul 2016

                  Since updating my Galaxy S5 from 5.1 to 6.0.1 I've had nothing but problems. Couldn't send text with picture message. Using keyboard to do any typing would result in it freezing up for minutes at a time. Battery drains faster than before. Would last 3 days before it reached 10% then I'd charge it. Now within 12 hours I'd have to recharge it. And when turning on cell the screen would take longer to go onto home screen. So followed T mobile's advice to use Smart Switch to save all cell items on computer and do factory reset. Now I lost all favorite apps, some important pictures and memos. I swear these MFers do this on purpose to make people purchase new devices. Oh I did fix the sending text with pictures without their help.
                  really help me.

                    • L
                    • Latest update issues
                    • IBK
                    • 29 Jul 2016

                    I keep getting pop up ads, interrupting everything I do, I can listen to music, watch videos etc.

                    I can't type properly in a few websites as well. When I hit delete it keeps typing in random letters.

                      • ?
                      • Anonymous
                      • mbW
                      • 28 Jul 2016

                      Bruce A, 16 Jul 2016So what is going on. My charger port won't work 90% of the ... moreSame thing happend with my s7 update. This update is worth nothing. I wish I haven't installed it. Nothing works anymore.

                        • D
                        • AnonD-565328
                        • StU
                        • 27 Jul 2016

                        I am now really thinking about going to Apple. The upgrade has really messed with my phone and with a work ipad and mac what is the point of being loyal to Android if there updates are crap!!

                          • ?
                          • Anonymous
                          • b7w
                          • 27 Jul 2016

                          Anonymous, 22 Jul 2016Since upgrading my Samsung S5 Neo my Wi-Fi calling no longe... moreI have the same problem. I can't access the pictures from Windows when I connect my S5 to my laptop. I was able to do so, because just prior updating the S5, I had to clear out the memory of pictures and apps (for this very reason!). Now I can't view any existing phone pix from the laptop.

                          I have not seen any solution on google.

                            • D
                            • AnonD-564729
                            • Ina
                            • 26 Jul 2016

                            Anonymous, 22 Jul 2016Phone worked fine before update. Now just flashes a galaxy ... moreThe same thing happens to me as well.

                              • E
                              • EI4 TRUMP
                              • 4KY
                              • 26 Jul 2016

                              My screen doesn't come on when I hit side button. It takes 3x to fade on.
                              I used to be able to hit home key and phone would turn on and I could see time and date. Now I have to hit side button 3x.

                              When it does come on screen flickers different colors goes black then screen finally shows up. Any answers

                                • ?
                                • Anonymous
                                • kRq
                                • 25 Jul 2016

                                I'm torn. My phone is now useless and I need it every day, many times a day. When on earth are they fixing this issue or are they sending us new phones. My phone is now on the shelf useless. I'm torn,I need a phone,buy new or.. their fault.

                                  • ?
                                  • Anonymous
                                  • rb2
                                  • 25 Jul 2016

                                  42 % battery, not apps running, no calls, no usage of the phone and it died in 3 hours. it uses to run 2 days without a charge. What is going on?

                                    • ?
                                    • Anonymous
                                    • D@4
                                    • 25 Jul 2016

                                    Well Samsung it's been a month how long can you say soon is or are you going to just string everyone alone for many more months

                                      • D
                                      • AnonD-563778
                                      • 4NV
                                      • 23 Jul 2016

                                      I want the old music player back. Should I keep wishing or can I make it happen?

                                        • J
                                        • Jd
                                        • 4Jp
                                        • 22 Jul 2016

                                        Since my last update this morning 7/22/16 I am unable to edit or create contact information. My photo feature is also acting up.

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