A hardware fault causes HTC HD2 *pink* camera issues, confirmed

23 November, 2009
We've seen quite a few of our camera samples taken with HTC HD2 getting an annoying pinkish tint in the center. It seems we're not alone and if you're planning into getting one of those you'd better read this...

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  • s
  • smee
  • mK4
  • 24 Nov 2009

nUHd,

I do exactly the same. Thinking about buying an N900 a few months from now, when everyone else tested it and fixes were made :)

    • f
    • from htc team
    • 3Iw
    • 24 Nov 2009

    Thank you for choosing HTC the PDA maker to the world Dear HTC customer, With regards to your inquiry, kindly be informed that this issue is not hardware issue, its software issue and we are investigating this issue now and we will reply you back as soon as we get a feed back.  Please note that you could also contact us by phone; for more information on that service please go to http://www.htc.com/ Thank you for contacting HTC Corporation Support, HTC Corporation Support Team Sincerely.

      • S
      • Spectra
      • nH9
      • 24 Nov 2009

      Anonymous, 24 Nov 2009This is one reason why I never, ever buy a phone that has j... moreYeah! Until a handset receives it's first (or second, with Nokia hehe) firmware update it is not worth buying. Plus by that time pricing will be at 80%.

        • t
        • t-mob
        • BwV
        • 24 Nov 2009

        After playing with the ONE we got sent, can say that this fault in no way detracts from how truly epic this phone is. It's ridiculous really. If you haven't yet get one in your hands. Only camera fault so far are some white balancing issues, but considering, this camera is more than satisfactory. Overall, its a killer of all handsets, even a Hero-killer. :)

          • ?
          • Anonymous
          • Lmu
          • 24 Nov 2009

          So, they're using software to process a hardware defect. I know what to expect.

            • n
            • nvr87
            • iEP
            • 24 Nov 2009

            If you look at the first flower you see there is also a pinkisch tint in the center. It isnt as extreme as the other photographs but its still there. Regards

              • ?
              • Anonymous
              • nUH
              • 24 Nov 2009

              This is one reason why I never, ever buy a phone that has just come on the market. Let others be the guinea pigs! I'm happy to wait a while for any issues to be resolved, and there are always issues at the beginning.

                • T
                • Takis
                • n7U
                • 24 Nov 2009

                sorry HTC, serious drawbacks & faults on your best device, will ruin your 'quietly brilliant'

                  • ?
                  • Anonymous
                  • wHr
                  • 24 Nov 2009

                  start, 23 Nov 2009I am playing just right now! I type these things with my ip... moreYou do realize that your iphone 3gs is restricted by apple so you will be forced to buy apps.

                  App Store.
                  PROFITS

                  *whispers* rip off!

                    • G
                    • GSM
                    • ndC
                    • 24 Nov 2009

                    I have to admit this is a huge problem for HTC and the HTC HD2 reputation, but hey... I´m sure the´ll fix it. It´s been a while since the smartphones community weren´t so agitated about a phone, say "iPhone killer", and im 100% positive that this is the one.

                    It has a problem with the pinky images? Alright, but check out the OS, for me and for some others the best in the market so far. The weather simulation is awesome, the response of the Touch UI is superfast thanks to the snapdragon, in other words is different from iPhone ( with similarities of course). There are others to come better than this one that can " kill " again the iPhone ( until of course Apple comes with the new iPhone and "kill everyone again").

                    So in other words, iPhone lovers, this is it, this is the phone we were waiting so long to say I have a better ohne than the iPhone it self.

                    Again, the ones who will love to have it, i´m sure HTC will find the solution, be patience.

                    Peace,

                    GSM

                      • A
                      • Anon E. Mouse
                      • 494
                      • 24 Nov 2009

                      Anonymous, 23 Nov 2009cant they do hardware change like when 5800xm have defectiv... more"cant they do hardware change like when 5800xm have defective ear-piece?"

                      That issue with the 5800 was repairable at the retail store level. They didn't exchange handsets over it.

                        • j
                        • josphin
                        • fqe
                        • 24 Nov 2009

                        what a shame...

                          • ?
                          • Anonymous
                          • fqe
                          • 24 Nov 2009

                          iPhone 3gs goes up, htc hd2 getting down. i had expected to have a non faulty unit (hd2)!!!!!unfortunately hd2 seems to be faulty one

                            • h
                            • hazem
                            • fqe
                            • 24 Nov 2009

                            i am so disappointed as i had planned to have one, but now i am so afraid of buying such a headset... i can not pay all of these money in the headset as i am so worry about the problem and what other faults may i face in the future. Sorry htc, i can not be your customer now, and i wish you fix your problems in this headset.

                              • 5
                              • 5
                              • w0P
                              • 24 Nov 2009

                              This is a big problem for them. they need to fix this as soon us possible its not a joke to buy an expensive smartphone and then you encountered this problem. i don't accept to be fix via hotfix or firmware updates. i want them to replace it with the new one to make sure that it doesn't have a problem like this.

                                • N
                                • NvS
                                • tD8
                                • 24 Nov 2009

                                start, 23 Nov 2009I am playing just right now! I type these things with my ip... moreI'm also an iPhone 3Gs owner,i truly understand the capabilities of 3Gs,but i don't really understand what you are saying,please simplify your meaning and next time try to make a draft for yourself about your comment before posting it,your grammar sucks.

                                  • ?
                                  • Anonymous
                                  • iKD
                                  • 24 Nov 2009

                                  it's a small problem for me...

                                    • O
                                    • Optional
                                    • wY5
                                    • 24 Nov 2009

                                    So now, for those who are voting for HTC-HD2, please be honest and make a valuable vote here. Try voting for 5 in feature and performance. I say this to include those who are also from this website to be honest and stop exploiting the voting page.

                                      • v
                                      • vinci24
                                      • wHr
                                      • 24 Nov 2009

                                      How come this is branded as HD if it can't record HD video and worse it can't even play one.Lols

                                        • ?
                                        • Anonymous
                                        • Uij
                                        • 24 Nov 2009

                                        i don't care about the camera, the phones a monster

                                        anyway people just take 8 billions pics of themeself from the same

                                        angle/shot/sequence/method/phone/reason

                                        and upload it to fb, what a waste of the world