The new S-Pen can get stuck in the Galaxy Note7, Samsung responds

31 August, 2016
The new clickable button on top of the S-Pen may get stuck thus leaving the pen inside the Note7 permanently. Samsung has a plan for handling those cases.

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  • ?
  • Anonymous
  • 3I{
  • 31 Aug 2016

a trend is developing with the housing problem of that s-pen. if the note8 has problems in that area too the the trend will change to a reputation.

    • ?
    • Anonymous
    • XNa
    • 31 Aug 2016

    Anonymous, 31 Aug 2016So, what the problem? Samsung giving out free new Spen. Pro... moreWhat are you talking man ? Huh ! For $800+ there must be no flaws in software and hardware samsung has worst software support ( ditching my note 3 for marshmallow update ) and now hardware, the phone blast while charging and s pen stuck

    To manufacture note 7 it cost samsung $450 but they sell it to $800-900 why ? Cause samsung is greedy thats why !

      • L
      • LLL
      • PA7
      • 31 Aug 2016

      RTFM, Samsung!
      Repair the freaking mechanism!

        AnonD-100975, 31 Aug 2016What a weird post. I have purchased plenty of Samsung phone... mores6 was a bad egg bro..my friend had an s6 edge...similar probs...i got an s7 edge now..no complaints till now..btw lg tv..go for them(4k obviously)

          • D
          • AnonD-100975
          • 3ax
          • 31 Aug 2016

          Anonymous, 31 Aug 2016Another year, another successful market topping Samsung pro... moreWhat a weird post. I have purchased plenty of Samsung phones from the omnihd to the S6 and only one of these had a problem. Sadly that is the S6. It intermittently won't charge and also intermittently presses the back button by itself. I am not the only one to experience this but I have seen other people in other countries demonstrating these problems too. Just search YouTube. These are not fakes, but sadly Samsung don't bother fixing intermittent issues. So after a long line of Samsung purchases no more for me... So my next phone will not be Samsung, next ssd will not be Samsung, my next tv will not be Samsung, etc. That is what happens when you sell substandard products and do not honor your warranty, thousands in lost sales... Of course one small repair and this would not have been the case.

            • D
            • AnonD-385420
            • 0pY
            • 31 Aug 2016

            Apple will be laughing more at Samsung,as Samsung thought the Note 7 would be very popular phone,but now with all the Drawbacks that is happening with the Note 7,loads will keep there money in there pockets and see what the Apple iPhone 7 models will offer,or wait for the future S8 Edge phone early next year

              • s
              • samsung fan
              • amw
              • 31 Aug 2016

              samsung --please do full n critical product check GALAXY NOTE 7 .. no 1 cellular marathoner must be top of the class .. critical appraisal logical analysis CALA ..please ..
              SWAT- strength weaknness analysis tasking

                • ?
                • Anonymous
                • 3Jn
                • 31 Aug 2016

                Another year, another successful market topping Samsung product, another fabricated negative Pr release by the paid media along side its inserted negative propaganda youtube operatives. Last year the public were infered to be idiots, as tho some one would fiddle to grip the pointed slippery end of an s pen, so they could insert it, to gain the joy of clawing at the same pointed tip...up a hole, trying to get to round part to draw it out. NO. Not one person, one time, EVER, the word moron doesn't come close. Why would some one cross the Atlantic, to go from Washington to Georgia, not one person capable of the intelect, that accumulates the wealth to aquire one of those phones was ever that stupid, like dropping it down a drain grid ..to see if his arm might ever fit through the drain grid . No only, on the internet could we find a situation, where we can't see money passing hands to prosper this kind of pretensionism, idiot, push it in further, AFTER it clicks, WHY, WHY would you do that, but it Samsungs , big sales again isn't it. Seven years from the Jet to the S7, no my screens didn't burn in, no my phones didn't crack, no, my Gear S watch cradle, didnt break, who are these people, I can't verify And authority, engadget, the gadget show erica, and many more in being , non,..complicit with apples interest, but just look at where the American placed the note 5 in their appraisals on gsma's own article, at no 1 in a list.No one I have ever known has ever had it occur to them, with any generation of note, to grab that pen, in the most unnatural uncomfortable non dexterus way, hoping to find some grip of some kind, in an effort to gain the prize of having, nothing to grip but the ball point to pull it out. No. Bare faced manipulative lies, I'm angry enough to buy 10, in an effort to push Samsung sales through the roof, so whoever is behind this din't gain by it. Public they are calling you idiots, they are saying you haven't got the brains to pull your oants down before you poo. Nonsense utter nonsense. Will the story fabricator allow this post to be published. No timmy no.

                  • ?
                  • Anonymous
                  • IWQ
                  • 31 Aug 2016

                  Anonymous, 31 Aug 2016Samsung innovations! best technology of 2016! best phone e... moreWhat is amazing is people like you keep stalking the comment section to post stuff like this lol. I thought people has grown out of stuff like this by now :D

                    • D
                    • AnonD-491313
                    • ppS
                    • 31 Aug 2016

                    mir, 31 Aug 2016People need to understand that things don't last forever. T... moreA phone this expensive shouldnt have such a basic problem, thats the deal. Also, Samsung repair service is probably the worst in my region (personal experience wise). 60% of Samsung reviews in my country are negative, and thats a big deal.

                      • D
                      • AnonD-491313
                      • ppS
                      • 31 Aug 2016

                      AnonD-19153, 31 Aug 2016Hah if i bought a Galaxy Note 7 I'll never use the S-Pen no... moreThats a really stupid way to buy the Note 7, which is clearly not for you. This phone price is only justifiable for the S-Pen and maybe the display, other than that, its a 870€ brick.

                        • D
                        • AnonD-491313
                        • ppS
                        • 31 Aug 2016

                        Anonymous, 31 Aug 2016Samsung innovations! best technology of 2016! best phone e... moreLmao so friggin true. The Note 7 is probably one of the biggest disapointments from Samsung this year, unless the Gear S3 turns out to be a terrible watch aswell... hope not, at least something they have to make "good".

                          • ?
                          • Anonymous
                          • 3DR
                          • 31 Aug 2016

                          Samsung innovations! best technology of 2016!
                          best phone ever!
                          slower than last years 6s!
                          it explodes while charging, and now this s-pen!

                          if this had been an apple issue, all droidsheep wud love it soo much but tables hav turned! :D

                            • ?
                            • Anonymous
                            • I%$
                            • 31 Aug 2016

                            Anonymous, 31 Aug 2016So, what the problem? Samsung giving out free new Spen. Pro... moreWere you also one of those who defended the note 5 pengate?

                              Anonymous, 31 Aug 2016So, what the problem? Samsung giving out free new Spen. Pro... moreAre you smoking something really toxic?
                              This phone has been out for less than 2 weeks and it's already plagued with critical software and hardware flaws, yet you defend Samsung?
                              After paying almost a thousand for this phone I expect everything to work as advertised.

                              I've gone through 4 Galaxy Note 7s from AT&T and all have severe, crippling intermittent lag, 2 of them had camera issues. Other people have reported random reboots, bricks, etc. This appears to be a rushed product by Samsung.

                                • O
                                • Oncom
                                • uED
                                • 31 Aug 2016

                                iPen is the best, never failed never break. However, its not invented yet.

                                  • ?
                                  • Anonymous
                                  • I%$
                                  • 31 Aug 2016

                                  Anonymous, 31 Aug 2016So, what the problem? Samsung giving out free new Spen. Pro... moreProblem? Device costing $800+ should NOT have this problem in the first place.

                                  Like Note 5's PENgate.

                                    • D
                                    • Drac
                                    • 7X7
                                    • 31 Aug 2016

                                    Anonymous, 31 Aug 2016oneplus? lol. their oxygen os is terrible. unstable and gi... moreNexus fone i preffer, one plus noway.

                                      • D
                                      • AnonD-551566
                                      • PH0
                                      • 31 Aug 2016

                                      i wonder how many cases would be out of bad manipulation...
                                      i'm guessing when treated carefully it won't break, although normal pen users use it several times a day so it depends...
                                      anyways Samsung is adressing the issue in the right way and that's a good thing
                                      have a nice day ^_^

                                        Anonymous, 31 Aug 2016Dun understand the first video, if another pen works and th... moreJust to gain popularity