Latest fire incidents involving replacement Samsung Galaxy Note7 units caused by new battery flaw, investigators say

12 October 2016
Preliminary examination of the evidence collected from the incidents reveals that there is an issue with Amperex-made batteries as well

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  • Anonymous
  • UD{
  • 12 Oct 2016

AnonD-507364, 12 Oct 2016Samsung is such a failed and lazy company that scams consum... moreAre you truly thinking what you just posted? they stop it because they lose much money that causes the recall. They won't risk anymore since they know that the replacement N7 catches fire too. If you were on their feet, I guess you will jump off the hill because of shame.

    • ?
    • Anonymous
    • UD{
    • 12 Oct 2016

    AnonD-555834, 12 Oct 2016note 6 is taking revenge ..there will be no more samsung no... moreAre you kidding me? what kind of excuse is that.. LOL

      • D
      • AnonD-331514
      • yGe
      • 12 Oct 2016

      The engineers at Samsung weren't able to replicate the explosions because not every battery in the batch is defective. The trouble is that there's no way to be able to tell which batteries of the batch are the defective ones. The enemy of any electronic component especially batteries is excessive heat. Excessive heat breaks down components and will expose any defects within the components. Batteries are the most volatile part of any smartphone and they will go bad eventually, even the good ones. This isn't Samsung's fault. Consumers are demanding these sealed phones and this is the down side. The Note 4 was the best smartphone of it's time yet the people who value vanity over practicality complained about the polycarbonate back cover. Well, that removable cover allowed the truly tech savvy user to not only replace depleted batteries with fresh ones but to also inspect the battery for defects and replace it when needed. I've replaced many swollen batteries over the years from my Note and S phones and probably averted a disaster more than once. Hey, the vain and vanity oriented will continue to press for these expensive sealed throw away phones though that they can show off and "rock" in front of their peers at the club.

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        • AnonD-548804
        • nxi
        • 12 Oct 2016

        Sonicmax, 12 Oct 2016I like my Note 7. Waterproof, S-Pen... Can't get these feat... moreHoping they release note 8 very soon.

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          • AnonD-555834
          • 7tW
          • 12 Oct 2016

          note 6 is taking revenge ..there will be no more samsung note ...until note 6 launch ....

            Sonicmax, 12 Oct 2016I like my Note 7. Waterproof, S-Pen... Can't get these feat... moreSame here, the Note 7 was a perfect ph for many!

              Sonicmax, 12 Oct 2016I like my Note 7. Waterproof, S-Pen... Can't get these feat... moreYou might go for S7 Edge or Iphone 6 plus if you are into big screens.Also the new google pixel XL.Sony Z5 is amazing too.LG G5 is good too.Huawei P9 and plus version.S7 and Sony Z5 are waterproof.

                • ?
                • Anonymous
                • 4$v
                • 12 Oct 2016

                John, 12 Oct 2016I read report saying it is not due to the battery, in fact ... morePer The NY Times -

                "Samsung also banned emails between testers, the NYT says, making it harder for engineers to communicate their theories or findings with each other about where the problems lay. The company reportedly feared legal action if written communications were to fall into the wrong hands, and told employees to keep their messages to each other offline."


                What a sleazy company. They always try to do underhanded things rather than face the music.

                  Vito1, 12 Oct 2016it means every battery had chance of fire, why did not sams... moreI'm pretty sure they ran some sort of standard set of tests, which did not involve heavy operation of the device while its charging and other real world use case scenarios, just a bunch of "generic tests". Which is a normal practice for any company.

                  Honestly I'm just glad they did a recall and stopped selling the device till they fix it. It means company takes responsibility for its shortcomings. Hopefully, this will make future products a little bit safer.

                    • J
                    • John
                    • Ivr
                    • 12 Oct 2016

                    I read report saying it is not due to the battery, in fact they dont know what the issue was. Their engineering department was not able to replicate the explosion.

                      • G
                      • GushaX
                      • FfH
                      • 12 Oct 2016

                      Insider, 12 Oct 2016I have inside information. Apparently one of the managers i... moreMy thoughts as well. I was expecting them to recall all units, take another 2 months or so to fix the battery issue, maybe increase RAM to 6GB as bonus, revise the CPU up a little and call it the Note 7S or Note 7+ (or something).

                      If they sold at break-even, they would, at least, be preserving the brand name in a way.

                        • D
                        • AnonD-507364
                        • bJb
                        • 12 Oct 2016

                        Samsung is such a failed and lazy company that scams consumers monies out of their pockets.
                        Instead of providing a third recall and replacement, they swept it under the carpet and announced a complete stop.
                        Better go for HTC or LG products. At least these are genuine companies.

                          • V
                          • Vito1
                          • sSR
                          • 12 Oct 2016

                          it means every battery had chance of fire, why did not samsung go for removable battery .
                          They were in hurry to release Note 7 first before all new flagships, and definitely they did not tested the battery fully.

                            • S
                            • Sonicmax
                            • ibg
                            • 12 Oct 2016

                            I like my Note 7. Waterproof, S-Pen... Can't get these features with anything in offer out there. Now, I'm stuck... which replacement option that I should go for. Waiting for Note 8.

                              • J
                              • JS80
                              • pIZ
                              • 12 Oct 2016

                              Anonymous, 12 Oct 2016Puzzling that Samsung did not make a 3rd attempt at getting... moreIt's not puzzling in the slightest. It doesn't matter any more if they made a third revision and it was perfect in every way, the reputation of the model is (literally) blown and it wouldn't sell well no matter what.

                                If thats so is it safe then to put pressure on batteries by sitting on phone? Really I would welcome titanium case like in tesla.

                                  • I
                                  • Insider
                                  • 6kN
                                  • 12 Oct 2016

                                  I have inside information. Apparently one of the managers is a control freak, and he ordered one of the engineers to use the battery as a heat sink to cool the CPU as they didn't want a recurrence of the SD810 problems. The engineer didn't want to lose his job, so he complied with the managers order. Now the manager is saying that he never gave this order and wants the engineer to lose his job. I will post more when I hear of further developments.

                                    • ?
                                    • Anonymous
                                    • 3I{
                                    • 12 Oct 2016

                                    Puzzling that Samsung did not make a 3rd attempt at getting it right if the cause really was only with the 2 different batteries tried so far.

                                      • D
                                      • AnonD-248589
                                      • Rbq
                                      • 12 Oct 2016

                                      Harper Scout, 12 Oct 2016I believe it's Because of the Processor. The US Market all ... moreI believe it was because of clipped batteries just like the article says. The chipset has nothing to do with battery failsafes.

                                        • ?
                                        • Anonymous
                                        • XMF
                                        • 12 Oct 2016

                                        just go die sammy mobile.. i bet the next flagship will face this kind of conspiracy too... .. hahahahha... lol


                                        note4 ftw