Samsung to reveal reason behind replacement Galaxy Note7 fire incidents in coming weeks

13 October 2016
A recent report said that investigators are blaming a new battery flaw for the latest Note7 fire incidents.

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  • AnonD-196068
  • nnQ
  • 13 Oct 2016

AnonD-597150, 13 Oct 2016I am the owner of Note 7 (replaced to the Green battery) , ... moreHow come no phone ‘exploded’ in any dealer’s warehouse?

I would think the answer to that is pretty obvious. They were powered off and had no charger connected to them.

    • D
    • AnonD-507364
    • bJb
    • 13 Oct 2016

    Samsung is a cheater.
    Have no mercy to this company.

      • D
      • AnonD-442781
      • H5W
      • 13 Oct 2016

      AnonD-135543, 13 Oct 2016Well I have the same questions... But 1 conspiracy theory f... moreThe cpsc confirmed the issue of the first one was fixed, that's why they authorised the release of the new phone.

        • s
        • shah
        • tuf
        • 13 Oct 2016

        Now i've a chance to have one ..sure the price will go lower a bit right...

          • D
          • AnonD-135543
          • D0Y
          • 13 Oct 2016

          Well I have the same questions... But 1 conspiracy theory floating around is that"samsung was already in the know of the issue after the investigation of first incident, however, they tried to push their heavily invested product by just replacing the batteries instead of correcting the actual reason".... What do you think?!
          Yes agreed few reports were hoax (might be paid or for publicity), they killed a mighty phone which was an all rounder

            • c
            • chepangga
            • Q5i
            • 13 Oct 2016

            I feel sorry to Samsung

              • D
              • AnonD-597150
              • 3rC
              • 13 Oct 2016

              I am the owner of Note 7 (replaced to the Green battery) , I had no issue with the phone (both the initial one and the replaced one). It is actually the 'coolest' (temperature wise ) phone that I had.
              Reading all the information that circulated in the past weeks related to this saga of the Note 7, some questions came to my mind:

              - Isn’t it strange that, after the recall has been declared, no more Note 7 ‘exploded’???
              - Do you really believe that everybody switched off the phone immediately and is calmly waiting to ship the phone back?
              - How come no phone ‘exploded’ in any dealer’s warehouse?
              - Don't know of any case of phone going in flames in Canada, Europe, Middle East (are these ones 'special' in any way?)???
              - Of all the returned phones, even if the carriers had a lot of concerns, was any single case of a device which caught fire?
              - How come Samsung is not able to replicate the conditions so one phone will blow, even if they assigned hundreds of engineers? Why don't they seek help from a specialized company/agency in order to determine the causes?
              - Is it Samsung ready to scrap all the R&D invested in the design of the most feature rich phone on the market? Why aren't they taking the time (even few months) to make sure they get it right and come back with something aka Note 7s, just in time for the end of year season?
              - Aren't all these 'better safe than sorry', 'don't take any risk', etc. a bit over inflated by the media? Is this the biggest risk we take daily in our lives?

              Please try to comment on these concerns and try to raise other reasonable questions

                Hopefully samsung will learn from this and assure consumers that every other handset they push out from hereon will be anywhere near at risk for fires.

                  • ?
                  • Anonymous
                  • UX}
                  • 13 Oct 2016

                  AddOne pls, 13 Oct 2016Dont forget the fast charge maybe the phone cant handle it ... moreThe S7 Edge can handle fast charge so I doubt it has anything to do with fast charging.

                    • m
                    • mir
                    • t7X
                    • 13 Oct 2016

                    The phone's frame may have been too small and too tight for the battery so it gets stressed too much, causing the meltdown. A little more mm in thickness would've given the internals more room to breathe.

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                      • AnonD-424566
                      • Bw@
                      • 13 Oct 2016

                      Ppl have moved on Sammy.your loss so deal with it.you have been busteded on your over priced plastic,and let's face it plastic burns for a long time !

                        • D
                        • AnonD-507785
                        • 9Fc
                        • 13 Oct 2016

                        The fact that they haven't got a clue what is it, that makes Note 7 burst in flames, made them take it off the market. Smart move, although a bit too late. Market share dropped 8% for Samsung in just one day, the moment they cancelled Note. That's a lot of billions.

                          • ?
                          • Anonymous
                          • 6XU
                          • 13 Oct 2016

                          Who cares about reason. Fact is there that it explodes. End of story. One thing to do never buy any Samsung phone.

                            • D
                            • AnonD-442781
                            • H5W
                            • 13 Oct 2016

                            So they ended it with a cliffhanger... Can't wait for the next episode!

                              • A
                              • AddOne pls
                              • 7Xh
                              • 13 Oct 2016

                              Someone Else, 13 Oct 2016Famous theory behind the safe Note 7 catches fire. 1) the ... moreDont forget the fast charge maybe the phone cant handle it and then after a few days or week it explode. But why note 7

                                Someone Else, 13 Oct 2016Famous theory behind the safe Note 7 catches fire. 1) the ... moreyeah..others include..improper separation between cathode and anode in the cell
                                and unexpected conductive properties of the glue used to waterproof the system

                                  Famous theory behind the safe Note 7 catches fire.
                                  1) the battery is too big for the phone, thus the battery is under a lot of pressure.
                                  2) the transaction to usb type-C
                                  3) faulty battery (again)
                                  4) wireless charging (i doubt this)

                                  Let's see what Samsung had to say in the coming weeks.

                                    • ?
                                    • Anonymous
                                    • thc
                                    • 13 Oct 2016

                                    what Samsung should reveal instead is why the F were they greedy and ignorant enough to release their flagship without much QC. Were they scared of the iPhone 7's impending release so they decided to ship it out ahead? just so they could say they are ahead of the pack?

                                      • ?
                                      • Anonymous
                                      • U{i
                                      • 13 Oct 2016

                                      Sami get your act together