Note7 customer denied refund for Gear VR because it ‘works with other Samsung devices’

14 October 2016
Reddit user agolightly took to Reddit to release their frustration with Samsung in light of the Note7’s discontinuation, after having had to return their Note7 twice.

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  • K
  • Kabbi
  • nhY
  • 15 Oct 2016

viveksubhash, 15 Oct 2016wasnt gear vr bundled with these phones?? or was it the 256... moreTo return a memory card doesn't make sense because you can use it with other Android devices. But you can't with a vr can you.... This fan boys omg

    • K
    • Kabbi
    • nhY
    • 15 Oct 2016

    AnonD-292864, 15 Oct 2016When you return a washing machine do you also return your c... moreOMG. Clothes and washing machine? You compared that with the note and vr haha. Where do you buy your clothes? Are you're jeans made by Samsung lol come on fan boy haha

      • ?
      • Anonymous
      • nE2
      • 15 Oct 2016

      Anonymous, 15 Oct 2016Well, at our store all our costumers didnt pay for the VR, ... moreIts the US that are threatened by Samsung sales, now if they could just pin down who had the money and power to sabotage Samsungs organisation.

        • D
        • AnonD-507785
        • nF{
        • 15 Oct 2016

        AnonD-135230, 15 Oct 2016Best Buy refunded my Note7, Wireless Charging stand, Gear S... moreYeah, but you're a Canadian. Y'all are super nice and kind to everyone XD

          • ?
          • Anonymous
          • MLx
          • 15 Oct 2016

          Well, at our store all our costumers didnt pay for the VR, it came free too all who preordered the phone. They also did not need to return it, but if they wanted they were granted a good discount on a S7/S7edge.
          Guess rules are different in US than in EU xD

            • D
            • AnonD-292864
            • 0I3
            • 15 Oct 2016

            MaxSmarties, 15 Oct 2016Poor attempt to defend th beloved brand , much ? Gear VR is... moreWhen you return a washing machine do you also return your clothes because you bought them to wash them in your washing machine ?

              wasnt gear vr bundled with these phones?? or was it the 256gb memory card?? i want to know which one this guy got..if its the memory card is he going to give it back?...

                • ?
                • Anonymous
                • vIc
                • 15 Oct 2016

                Easily challange in court.

                  AnonD-135230, 15 Oct 2016Best Buy refunded my Note7, Wireless Charging stand, Gear S... moreThey did the right thing, because all these accessories were supposed to work with the smartphone

                    AnonD-597928, 15 Oct 2016Accessories include cases, screan protectors battery packs ... morePoor attempt to defend th beloved brand , much ? Gear VR is not a stand alone device. It is an ACCESSORY, bought to work with that bomb.... ahem, smartphone. Samsung must refund it entirely, with a letter of apology.

                      • D
                      • AnonD-190634
                      • 6pe
                      • 15 Oct 2016

                      Mkdc, 15 Oct 2016Well, it's a smart strategy by samsung. Forcing customers t... moreNot really smart. And it will make consumers even more mad at Samsung

                        Eske Rahn, 15 Oct 2016Uh, that was bad. Though I do understand Samsung, for where... moreAndroid apps could be installed on every other phone, not only Samsung. And on an iPhone 7 you can use whatever earbuds you want (an adapter is included)...

                          • D
                          • AnonD-190634
                          • 6pe
                          • 15 Oct 2016

                          This is stupid. They're forcing him to buy Samsung again

                            Good move, Samsung. Keep loosing customers... what about Note 7 owner that returned their exploding device switching to another brand (mostly through carriers) ? Are they going to use the VR as an expensive pair of sunglasses?

                              • D
                              • AnonD-442287
                              • sy0
                              • 15 Oct 2016

                              Nice.
                              future samsung flagships will (hopefully) be cheap so it's a win for me. i ain't paying 800$ + for a phone.

                                • ?
                                • Anonymous
                                • Ibx
                                • 15 Oct 2016

                                Eske Rahn, 15 Oct 2016Uh, that was bad. Though I do understand Samsung, for where... moreYou refund anything purchased after the Note 7 was released.

                                  • D
                                  • AnonD-135230
                                  • 4AI
                                  • 15 Oct 2016

                                  Eske Rahn, 15 Oct 2016Yes I saw that. But I doubt that they would state something... moreBest Buy refunded my Note7, Wireless Charging stand, Gear S2, and cases. All after the "return period" ended.

                                    • D
                                    • AnonD-471672
                                    • kAx
                                    • 15 Oct 2016

                                    Samsung must love negative press.

                                      • ?
                                      • Anonymous
                                      • Nwm
                                      • 15 Oct 2016

                                      Mkdc, 15 Oct 2016Well, it's a smart strategy by samsung. Forcing customers t... moreNo, it really isn't clever. It will put him off from ever buying Samsung again.

                                        • D
                                        • AnonD-597928
                                        • c{C
                                        • 15 Oct 2016

                                        Accessories include cases, screan protectors battery packs and anything made specifically for the phone. The Gear VR supports a whole buch of devices. Stop it with all the flaming. Samsung went above and beyond what other companies would have done. The message was clear. Accessories... Should I go in and return my washer and dryer because I bought it with my note 7? Come on people. That guy's a knuckle head for even trying and the one who thought it was newsworthy is even dumber!