Samsung is planning "significant changes" to quality assurance after Note7 drama

27 October 2016
The Korean giant didn’t go into any detail, but still reassured shareholders that such an incident will not happen again.

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  • k
  • kirara
  • vxs
  • 27 Oct 2016

Mkdc, 27 Oct 2016" Korean giant made an official commitment to better qualit... moreIt was not their priority? how can you say that? they even give options to those people to exchange their N7 with S7 edge and they are trying to get all the N7 worldwide for the safety of everyone. They still on the process of investigating the reason of the N7 fiasco, so how can you say that it's not their priority? they just showing how responsible they are..

    • C
    • ChiL
    • vxs
    • 27 Oct 2016

    Good to know that their willing to commit to make changes. Hopefully main issues is basically with Anti Virus Security of the phone. Time and time again that's always been the issue with Samsung phones that I had before. Every time I sell one of the phone I recommend buyers to install an updated Security App of their choice before browsing any webpage. Audio has bit of cracking sound if listen carefully. Minor issue with ram, but with minor adjustments wont be a problem

    Points though for their slick design, and the quality of the camera. Beautiful resolution top of the line for me. Hope they don't compensate for security and performance for its looks.

      • R
      • RMDC
      • kku
      • 27 Oct 2016

      Samsung has lost me forever. After 2 note 7s being recalled, the countless hours and trips to the phone store, the money I lost buying the Samsung wireless charger (which is now in a drawer), phone cases, screen cover and the fact that on day 2 of my 2nd note 7 the screen shattered from a 1.5m drop which cost me another $200 in insurance to replace. Nothing in return from samsung. I've had every 7 Samsung phone models, 4 Samsung TVs plus bluerays and other components. I won't ever buy another Samdung product again.

        • D
        • AnonD-510098
        • m5I
        • 27 Oct 2016

        Removable battery is needed for power users

          • ?
          • Anonymous
          • ij2
          • 27 Oct 2016

          No Matter, 27 Oct 2016Too little too late. Never ever samsung for me. I had to fi... moredude all samsung phone are like it .it may be a mfg mistake .samung s and note series are worth the money.

            • D
            • AnonD-3689
            • wdK
            • 27 Oct 2016

            Latvietis - episkais, 27 Oct 2016I hope they will use removable batterry in Note 8. I need... moreWhy don't carry EXIDE industrial battery 🔋?

              • L
              • Latvietis - episkais
              • iBm
              • 27 Oct 2016

              I hope they will use removable batterry in Note 8.
              I need Zerolemon 8000 - 10000mAh.

              Default ~3k mAh non-removable batteries is joke. After 1.5-2years your phone is practically dead with such battery.

                • D
                • AnonD-380093
                • iAE
                • 27 Oct 2016

                No Matter, 27 Oct 2016Too little too late. Never ever samsung for me. I had to fi... moreIf your problem not solved ask Samsung to give you a new device. Samsung is a big company a responsible. Make them an email to ask this because the service can't solve your problem.

                  • D
                  • AnonD-481725
                  • X1I
                  • 27 Oct 2016

                  Sadly, they needed a people burned skins and cars... to change their plan and focus on quality.

                    • D
                    • AnonD-552536
                    • U@N
                    • 27 Oct 2016

                    what's done can't be undone, maths says objects can be concived just once not again

                      • N
                      • No Matter
                      • niH
                      • 27 Oct 2016

                      Too little too late. Never ever samsung for me. I had to fix my S5-Neo twice. Both times problems with sound. And still it is not solved to the perfection. Making a video or playing a game sound comes with crackling sounds and etc. Assembling job is hideous, would never put it against rain, even it waterproof sertificated.

                        • ?
                        • Anonymous
                        • 4@D
                        • 27 Oct 2016

                        You became #1 doing your own stuff. Stop copying iphone. Downhill ever since galaxy 6

                          Thats indeed a good indication and we can expect some better quality products from them in the future. I really wish Samsung good luck for their Galaxy S8.

                          ~ A past Samsung user, now converted to Apple, Sony & Xiaomi. Huawei too.

                            Anonymous, 27 Oct 2016It should mean that they will start using removable batteri... moreno

                              • A
                              • Anonym
                              • hbE
                              • 27 Oct 2016

                              "Samsung is planning "significant changes" to quality assurance"
                              For starters they will start to have some (oh snap!).

                                Good for them. Make the S8 something to silence the haters and excite the fans. Here's to 2017.

                                  • M
                                  • Mkdc
                                  • 86u
                                  • 27 Oct 2016

                                  " Korean giant made an official commitment to better quality assurance ". I see that it was never in their priority for better qa prior to note 7 explosion

                                    • ?
                                    • Anonymous
                                    • nC3
                                    • 27 Oct 2016

                                    It should mean that they will start using removable batteries in their future phones.

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