Samsung completes Galaxy Note7 investigation

23 January 2017
Battery design was to blame in original units, manufacturing defect in replacements.

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  • 23 Jan 2017

.alpha, 23 Jan 2017Samsung and their lies. Blame everything on battery and not... moreAnd i suppose you have evidence to back up your claims?

    • D
    • AnonD-237590
    • Tr0
    • 23 Jan 2017

    never buying Samsung again, happy with my iPhone 7, waiting for iPhone X.

      • .
      • .alpha
      • ytx
      • 23 Jan 2017

      Samsung and their lies. Blame everything on battery and not on phone design so people still think there is nothing wrong with "phone"

        • ?
        • Anonymous
        • IVC
        • 23 Jan 2017

        Anonymous, 23 Jan 2017That needs 5 hours to charge fully. No way.Actually it takes near 2 hours only, start around 10% to 100% roughly.

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          • AnonD-562549
          • m5%
          • 23 Jan 2017

          doc doc , 23 Jan 2017SAMSUNG -note7-simple logical analysis==DESIGN fault NO SPA... morefalse info

            Although it annoys me seeing people constantly complaining about non-removable batteries, I've to admit that LG did a great job with designing their G4 both inside and out (of course, except hardware which is causing bootloops).

              • ?
              • Anonymous
              • UD{
              • 23 Jan 2017

              AnonD-538833, 23 Jan 2017I'll never buy Samsung's low quality phone especially after... moreyou don't have the money to buy one so good choice

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                • AnonD-385420
                • mHw
                • 23 Jan 2017

                Samsung as themselves to Blame for the Note 7 Saga,If Samsung would not have the Apple iPhones in there minds,Samsung used to Offer there Best Selling options on Galaxy phone-The Removable Battery & Micro sd card Slot,and this made there phones more Popular Android phones,but Samsung did not thing about Pleasing its Galaxy phone users and thought more about gaining iPhones users by Removing the Removable Battery option on the Galaxy S6 models and Note 5 and Galaxy S7 models and Note 7,and as now upset a lot of Galaxy phone users by doing this,Just think how easy it would have been to solve the Note 7 battery if the removable battery option was offered,Apple will have been Laughing at Samsung All the Way,Hope this now makes Samsung grow up and stop copying everything Apple wants to Offer

                  Anonymous, 23 Jan 2017All companies afraid to lose reputation. Thats why they mus... moreHow many phone companies other than Samsung put themself in a situation like this, to recall entire series...and twice.
                  None.
                  Dont know how you actually made Samsung a victor in that matter...?

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                    • Anonymous
                    • IVC
                    • 23 Jan 2017

                    Anonymous, 23 Jan 2017Dude.. this is not the place to express your Love to lenovo... moreThe battery care and charging is very important matter, the Samsung is late to take attention on this part and happen the flaw design of the unit.

                    Qnovo is the best battery charging tech to prolong the battery lifespan. Could you google yourself and fine the truth and stop misleading/confusing people.

                      chester, 23 Jan 2017Lol...I use a lot of Samsung products...TV,smart watch,wash... moreEven though it's their fault, they didn't say "you are not using/holding your phone properly or you should not keep your phone in your tight jeans pocket" kind of answers right? They accepted their fault and withdrew all note7's from the stores and from the customers and trying to deactivate phone from those customers who still kept their phones with them instead of returning them. Whatelse they can do? And Samsung is no small company to repeat this kind of mistake twice. This delayed announcement of S8 may be due to their prolonged quality tests.

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                        • Anonymous
                        • n41
                        • 23 Jan 2017

                        RaghavaZ, 23 Jan 2017Firts thing...why should one take a costly flagship into sh... moreFools bring their phones while swimming, without any protections.
                        I do it too, but im not fool. I always put it inside waterproof case/plastic bag while swimming.

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                          • Anonymous
                          • n41
                          • 23 Jan 2017

                          Anonymous, 23 Jan 2017So you must be envy Qnovo battery charging tech.That needs 5 hours to charge fully. No way.

                            chester, 23 Jan 2017I actually thought i was the only 1 complaining about the f... moreFirts thing...why should one take a costly flagship into shower or while swimming? water resistant feature is to protect phone from occasional rain or any splashes of water. When company's manual says it's not advised to use underwater then you are not meant to use it.

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                              • Anonymous
                              • a0{
                              • 23 Jan 2017

                              The S8/N8 will have to be amazing, Samsung can't afford another screw up.

                                • ?
                                • Anonymous
                                • 3x8
                                • 23 Jan 2017

                                But wait, didn't the Samsung fanboys say these were all lies and conspiracy? Samsung must be lying.

                                  • ?
                                  • Anonymous
                                  • thw
                                  • 23 Jan 2017

                                  Tann Hauser, 23 Jan 2017They knew vey well thousands of lawsuits from damaged users... moreAll companies afraid to lose reputation. Thats why they must take full responsibility for their failures. Samsung already proved it. How many phone companies can do that? Only Samsung.

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                                    • Anonymous
                                    • thw
                                    • 23 Jan 2017

                                    Anonymous, 23 Jan 2017So you must be envy Qnovo battery charging tech.Dude.. this is not the place to express your Love to lenovo. You can do it freely on lenovo forum, not here. Lol. I know you love lenovo very much.

                                      • ?
                                      • Anonymous
                                      • thw
                                      • 23 Jan 2017

                                      AnonD-576115, 23 Jan 2017the statement is nothing but the usual sweet good ridance f... moreThat china company? Nooo

                                        • D
                                        • AnonD-576115
                                        • t7X
                                        • 23 Jan 2017

                                        the statement is nothing but the usual sweet good ridance from the big company. i am no long interested with anything s. korean (including lg because of the bootloop with my g4). nokia is something to watch for though...