Some Google Pixel 2 XL screens plagued by burn-in, Google looking into it

23 October 2017
The OLED burn-in issue is being "actively investigated".

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neek, 24 Oct 2017sony display is suck, so many user of sony facing the damag... moreProof? The damage my Sony phone has on the screen is dead rows, columns, and sections of pixels from a improperly pressured screen (aka cracked phone from some unusual amounts of foot pressure).

    neek, 24 Oct 2017sony display is suck, so many user of sony facing the damag... moreProof?

      Villlanboi, 25 Oct 2017don't have time regarding on your daily activitites just pr... moreLOL, with people like you, i have nothing to talk about. MdN8 was a really nice guy to talk to. I had few more of them that were really great and we had nice chit chats. I hope i will find more people like them and less like you :)

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        • Emc91
        • mTi
        • 25 Oct 2017

        Tann Hauser, 25 Oct 2017Am I not? Its pixel deteriroration effect, one that a user... moreRight, it's the image retention problem, but it's still annoying and is happening only on LG LCDs for some reason.

        I get it now, that my mistake was comparing LCDs with OLED screens, as the burn-in effect is completely different on the hardware level. For a user though - both are annoying. :)

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          • m
          • mcx
          • 25 Oct 2017

          Sony Fanboy Bitches, 23 Oct 2017Because Sony knows how to make high quality products. Here ... moreSorry, but I have to burst your bubble. Just done a quick look around top models using IPS LCD and Sony is the last if you compare brightness, contrast, sunlight contrast. The only thing in which Sony is great is sharpness in its XZP. Don't get me wrong, I really like Sony (except their massive bezels - too big in my opinion) and those are fantastic phones. It's good, but it's not quite Carling

            Emc91, 25 Oct 2017You're not getting the point. This happens to LCDs too. I k... moreAm I not?
            Its pixel deteriroration effect, one that a user can live with.
            Burn in is sth else, even worse, Ive seen it on amoleds even after mere one month of use, renders the phone seriously defective with large speckson screen...

            Pixel deterioration happened with status bar on my LCD phone after 3 years of use....
            On oled phones it happens in two weeks to a year of use, plus the burn ins in two years of constant usage.

            I should know, had an experience with Samsung oled TV that turned crap in two years. Have a LG lcd TV too...9 years and still working like charm.
            Oled/amoled screen phones is 2 years tech max with constant power use.
            If you want certainty of screen quality over that same time or longer, choose lcd.

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              • Emc91
              • mTi
              • 25 Oct 2017

              Tann Hauser, 23 Oct 2017A what? Internet is full of samsungs amoled burn in report... moreYou're not getting the point. This happens to LCDs too. I know that LCDs do not burn in physically. It's just a phrase, I use it because that's exactly what it looks like - when you switch to an all grey picture or anything that covers the entire screen, you can clearly see the navigation buttons or for example Facebook logo on screen.

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                • Villlanboi
                • UD{
                • 25 Oct 2017

                FeederEater, 23 Oct 2017I have read that review the moment it was released. But let... moredon't have time regarding on your daily activitites just provide what u need to defend , this is not some Litirature class

                  This is why I always AVOID any phone/tablet with OLED panel.
                  I always search for flagship with IPS LCD.


                  OLED? Avoid like a plague....

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                    • MdN8
                    • 8uk
                    • 24 Oct 2017

                    FeederEater, 24 Oct 2017I dont know if you saw last year when youtubers were doing ... moreNo I didn't see that, but thanks. Glad you got your phone sorted out. I really hate it when someone launches a phone with "baby problems" and then 2 years later the trolls still won't stop talking about it even though it got fixed and it's a perfectly good phone. Wouldn't it be easier to just say "it's good but don't buy a unit made before this-and-this date"? Even the first batch of my old Nokia N8 had some issue with motherboards and temperature, I don't even remember what it was about, but I got an old one and used it for 3 more years. It still works (and no burn-in that I can notice, to keep it on the subject, haha). I even think phones should be re-reviewed after a software update, and luckily GSMArena sometimes does update their reviews. My S5 looks quite different with Marshmallow than it did with KitKat, for example.

                      Anonymous, 24 Oct 2017It's very likely that your S4 has some kind of burn-in (be ... moreIf you so clever you would know, that pentile matrix doesn't have any pixelation at 720p and beyond, cause of huge quantity of pixels, basically as good in sharpness as any phone screen, and please don't tell me BS about my phone screens.I would definitely not brag if it would be something wrong with my amoled screens. I have s4, s6 and s8 and those amoleds are best in general, and no other screen can come close to Samsung amoleds, it a fact, just face it, non other than even Apple put those screens to iPhone x. Amoled is miles ahead in efficiently, contrast, vividity of colours and on par for sure in colour accuracy, end of discussion.

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                        • Anonymous
                        • JG0
                        • 24 Oct 2017

                        Vegetaholic, 24 Oct 2017Your argument does not provide good example. I still do gal... moreIt's very likely that your S4 has some kind of burn-in (be it either discoloration, non-recognizable shapes across the screen or recognizable image), you just don't recognize it or deny it to reaffirm yourself that you purchased a phone with AMOLED screen.

                        http://allaboutwindowsphone.com/features/item/20372_Do_AMOLED_phone_screens_degrad.php

                        The purpose of PenTile is to delay the appearance of burn in, but it doesn't solve the burn-in issue, just delays it a bit. However, it creates another problem: pixelated display. It has less pixels than what is advertised. A PenTile screen requires more nominal resolution to hide the pixelation. An RGB LCD is sharper than a PenTile AMOLED at the same resolution and size.

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                          • Anonymous
                          • 3Jn
                          • 24 Oct 2017

                          People do not waste your money on any Pixel devices! The build quality is literally atrocious.

                          I own a first gen Pixel XL, currently on my 3rd replacement.

                          First one made major clicking noises when using the camera (literally the lense screeching as it focuses. Can even hear it when you record a video and literally vibrates the phone.

                          2nd replacement , opened it up and obviously checked the camera first thing, and it fails to auto focus on any close objects!
                          Different camera apps, software roll back and update, factor reset or safe mode didn't fix the issue and was told to RMA yet again.

                          Got my 3rd handset today and will use it a couple days to see if any faults arise. Judging by the poor build quality or quality control if the past I imagine it won't be too long.

                          Google raved on about the camera being awesome, truth is the still images are great (Samsung s8 level) HOWEVER video recording is worse in low light compared to my 4 year old OnePlus One. Says it all.. Too much hype, No substance to back it up.

                          Get a s8, note 8 or iPhone 8, iPhone X . You will actually get the quality you pay for with them.

                            MdN8, 24 Oct 2017No problem, enjoyed reading. :-) Sure, it could be the fi... moreI dont know if you saw last year when youtubers were doing reviews for LG G5. Their all G5s had problem with screen glass, it was really thin, but later they managed to fix that problem. The same thing with motherboard on LG G4. My motherboard was replaced within warranty after 6 months of use and now it is already 1.5 years and my G4 is working perfectly fine. They fixed those motherboards so i think it will be the same with display on V30.

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                              • AnonD-607239
                              • j83
                              • 24 Oct 2017

                              Google wants to compete with top phones costs, not quality.

                                Anonymous, 24 Oct 2017No, the burn-in doesn't require any extreme parameter. The ... moreYour argument does not provide good example. I still do galaxy S4 and it does not have any discolorations or burn in and whatsoever, pentile matrix is used to ensure longevity of the screen itself, because subpixel less dimmer than main one, it literally probably will last year's before something goes wrong with it, 4 year and counting and looks like new, Samsung amoled panels are best and most durable, since galaxy s3 even, no competition there

                                  Note 8, 23 Oct 2017People need to watch out iPhone X which uses same P OLED pa... moreDon't talk nonsense, it uses Samsung amoled, apple not stupid to buy poled screens, they bought best possible which only Samsung offers

                                    That what you get if you use non-Samsung amoled :)

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                                      • AnonD-11312
                                      • u7c
                                      • 24 Oct 2017

                                      http://televisions.reviewed.com/features/what-to-know-about-oled-screen-burn-in-problems-causes-image-retention

                                      Stupid. oled tv have easy brunin. Qled ss quantity 10 year free brunin

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                                        • Anonymous
                                        • JG0
                                        • 24 Oct 2017

                                        Note 8, 24 Oct 2017Though you are right on burn-in issue as far as amoled scre... moreNo, the burn-in doesn't require any extreme parameter. The OLED burn-in is inevitable. And it not only means that you can recognize an UI element burned it, but it also means discoloration of the OLED screen. The pixels and subpixels aren't used equally, therefore they degrade at a different rate. The different colored subpixels also have different lifespan. So the screen will have color distortion, unequally distorted areas, etc. The new features in S8 like on-screen buttons, always-on display and the non-standard 18:9 screen aspect ratio makes the burn-in problem to appear faster. The OLED also dims faster.