Samsung responds to recently-uncovered Galaxy Note8 battery problem
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- AnonD-727770
- P$E
- 02 Jan 2018
wonder if this is not limited to Note 8. I had the same issue with my note 5. It went to 0 percent and didnt want to charge. Did the reset(power+home+vol up) and then started charging after reboot.
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- BiyoBiyo JunJun
- RIG
- 02 Jan 2018
Iphone lover, 01 Jan 2018So, my mate has an Note 8 and has been constantly slagging ... morethats how samesung fans works ...
- 3D Memorys
- vV5
- 02 Jan 2018
Anonymous, 01 Jan 2018This has no relevence to the topic get out And first of a... moreI just depleted my over 3 years Z2 battery and I simply plug it to the dock it charging rapidly. The Sony's Charging Optimisation work like a charm. Please Don't try this at home with you S8 as we know the Samsung quality has to rely on customer services.
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- Anonymous
- a0A
- 01 Jan 2018
First time they have verrry little clearance and the battery explosioned... NOW they have too much clearance and wont charge. A good balance is key to a properly functioning phone
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- Bewildered
- 3Jn
- 01 Jan 2018
Galaxy Note 9, 01 Jan 2018Have Note 8 but never allowed battery level to go down beyo... moreA battery pull fixes this problem as I have experienced this problem in the 4 makes of phone I have owned at least twice a year
Unfortunately having a non removable battery prevents that from happening
Battery pull is the quickest and safest way to reboot, sometimes a phone freezes so battery pull.
This would be the first course of action without it complaints as battery hitting 0% how do check a bit like a blown bulb
This is why I hate non removable batteries, as these were fashionable before waterproofing came along
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- Anonymous
- xja
- 01 Jan 2018
Anonymous, 01 Jan 2018Wait, how did you know Samsung is not doing anything yet fr... moreLet's consider it the other way round. How do you know they are doing something about , For now, they are doing nothing until when they do something other then putting a statement.
Remember that they also put similar statements with regard to the note 7.
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- AnonD-632062
- 3Yf
- 01 Jan 2018
Battery problems with a Note....... The Note7 says "hi" from it's grave!
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- Anonymous
- YUf
- 01 Jan 2018
[deleted post]This has no relevence to the topic get out
And first of all sonys hardware might be dull but their software is lowky one of the best tbh and i own an s8 yet even i acknowlege that
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- Iphone lover
- HDZ
- 01 Jan 2018
So, my mate has an Note 8 and has been constantly slagging off my iPhone X....looks like Samsung aren't perfect then! Ahem! lol
Yes, people say Note 8 has higher spec than the X however, it's like owning a Ford Mondeo ST24 top end model being a Samsung and iPhone X being a BMW....different Class! You Samsung boys don't quite understand till you've owned an X! Nuff said!
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- AnonD-517906
- thw
- 01 Jan 2018
My previous Xperia Z1 also do this. I panicked at first, then left it plugged overnight. To a surprise the RED LED lit up, i immediately pressed and hold the power button. Turns on like normal.
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- LG superfan
- sSx
- 01 Jan 2018
AnonD-664474, 01 Jan 2018If that nasty fruit got the same problem, they obviously wo... moreApple doesnt have problems they have features (sarcasm)
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- abigfanoftechs
- pL%
- 01 Jan 2018
This used to happen to my old Nexus 7. It won't recharge with the USB but it will via the Pogo pins on the side. However, if I leave it on USB charging for about 12 hrs ... it eventually started charging again.
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- Anonymous
- vjw
- 01 Jan 2018
Sony Xperia FOREVER, 01 Jan 2018...It's samesong! why the surprise!Yes yes so-so cronies...
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- Anonymous
- yA8
- 01 Jan 2018
Anonymous, 01 Jan 2018Haha unbiased fanboy. Samsung said that they are not doing ... moreWait, how did you know Samsung is not doing anything yet from the article? They just said they are not commenting further until they have something conclusive. Besides, based on other reports, they are already going to replace the device. So i don't get how is this not a good response, if they are going to say we'll replace your device right away, people, especially those like you will say there's a major issue with Note 8 which will then lead to people thinking it might be another Note 7 again.
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- Luxor
- tV3
- 01 Jan 2018
Good they responded quickly. Wasnt this problem 4 days ago. But I still wonder why it took this long for Note8 users to find this problem. Early adopters dont ever let their phone goes to 0% for many months before? Only now they let their phone goes to 0%? Or it could be due to recent software updates or bugs.
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- AnonD-664474
- Kg{
- 01 Jan 2018
-. -, 01 Jan 2018They're not doing anything yey since they still collection ... moreHighly agreed.
On your last statement, that thing will never happened.
It's sad, but once an innovative company, now turned into money-collecting worthless company that uses brand recognition as a weapon.
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- AnonD-664474
- Kg{
- 01 Jan 2018
Sonu4678, 01 Jan 2018Their response was a proper one if you know how things work... moreCorrect.
Samsung at least showed themselves that they do care for the customers, hence why doing some early actions to solve the problem.
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- AnonD-664474
- Kg{
- 01 Jan 2018
Anonymous, 01 Jan 2018Haha unbiased fanboy. Samsung said that they are not doing ... moreIf that nasty fruit got the same problem, they obviously would say nothing. If they will, they'll only tell us that we're using the phone wrong.
Samsung may not be doing anything yet, but that's because they don't have that much information from the users yet. However, they took the issue seriously, even if it wasn't really as big as that nasty fruit's case.
On the other hand, that nasty fruit will not only just take the issue like it's nothing, but even not bother doing anything at all.
I have high respect for Steve Jobs and his brand. But after he died and leave his company, I could already tell that it will never be as good, and I never wished for it, but it turns out I was right.
- V
- Vegetaholic
- sX%
- 01 Jan 2018
Mine S8 just went dead during new years eve, it happend at least few times when my phone run out of juice, happens to everyone, but never had this issue, the only serious widespread issue I experience once it was with autofocus failure on the camera, gentle tap to back solved It, since when, nothing, I hope it is just software bug not hardware issue