UBS study shows 89% of iPhone owners plan to buy Apple again

23 September, 2011
HTC is a distant second, keeping 39% of users looking to upgrade, RIM retention rates fall in half.

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  • M
  • Melba McKinley
  • 0HG
  • 07 Oct 2011

Anonymous, 23 Sep 2011Apple iphone is the best proof that phones producing in Ch... moreHi,I'm from Guelph Ontario and I like the Iphone 4s

    • D
    • Disappointed!
    • pdf
    • 04 Oct 2011

    Bought a Macbook Pro this spring. Some Snow Leopard bugs were very serious for me (samba is crap) so I "upgraded" to Lion. Bad move; much more buggy, crashing all the time... For that price I expected stability, they have a known hardware base, right?
    Not buying any Apple products again. I'm happy with Android phone, too.

      • T
      • Tim
      • m63
      • 27 Sep 2011

      Well the problem with Apple is once you use their products you've sold your soul. You are tied to the system via I-tunes and anyhting else you have. LEave the platform you lose anything you've invested in - albums, music etc. And any accessory is useless with anything but apple.

        • ?
        • Anonymous
        • 3Yb
        • 26 Sep 2011

        I for one am bursting with excitement waiting for the next iPhone launch. I am also glad that I have not limited myself to any particular brand and then forced to fight strangers, when even the companies have not asked me too.

          • j
          • johnabignale
          • M3s
          • 26 Sep 2011

          brasi_db, 26 Sep 2011uuuh yeah ok then, if you thinks samsung are so terrible th... moreLeaving Apple is simple enough... Transferring data is very easy... iTunes ties into microsoft outlook or addresses (or contacts on mac), and you just point the new phone software to the same place (samsung kies for example)... Apple have made a universal which is easy to use... They have also made it good looking and have the best marketing team in the whole business, its not surprise that Apple is top...

            • b
            • biki
            • 9I6
            • 26 Sep 2011

            there is no chance of me changing from my iphones.can't wait for 4s/5/wat eva it is called

              • b
              • brasi_db
              • IaH
              • 26 Sep 2011

              AnonD-23432, 24 Sep 2011hahahhah, as expected.. lol . the same mistake i made once... moreuuuh yeah ok then, if you thinks samsung are so terrible then why did you buy one??? I sell galaxy s2's all the time and you must have had an especially bad experience because in terms of customer retention and ongoing faults they are our most reliable phone by quite a way, and before you call me an i hater i am an i phone 4 user (not for much longer) i just have one question: DID ANYONE HERE TAKE INTO ACCOUNT THE FACT THAT APPLE MAKE THEMSELVES DIFFICULT TO LEAVE?? Oh so you want to leave apple huh? well i hope you are prepared to loose ALL your information saved on your current handset!!!! This is a survey of how many people by the way?? I promise you if you make a handset that does its job and is an absolute pain to switch away from you will keep alot of customers too!!!! Apple are definately smart with what they do but what they do is not even close to the best!!!

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                • AnonD-20989
                • srB
                • 26 Sep 2011

                @RAVI... whats the big difference between iphone 3GS and iphone half.. sorry i mean iphone4..lol thats making you thinkin of waitin for the next iphone Zero
                just prove the proveless point rite here!

                  • r
                  • ramiz
                  • 44%
                  • 25 Sep 2011

                  my all dear frnd evry 1 has a different comments for different device apple always think high i phone is i phone nothing is compare about that ....... dont go to specification think about power, operating system , world most advance operating system is coming ios 5 ............. apple

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                    • AnonD-1825
                    • p77
                    • 25 Sep 2011

                    silvercat13, 25 Sep 2011People who bought an iPhone have spent a lot of money on it... moreThat doesnt make any sense, if they dont like it why they buy next one too?

                      • r
                      • ravi
                      • t}A
                      • 25 Sep 2011

                      I have iphone 4 and i m going to buy a iphone 5 as soon as possible when it launch...

                      Iphone is the best phone because it has the ios operating system which is far far better than android...

                      there is an single apple iphone against many android phone but still apple is the best

                        • G
                        • Gopal
                        • 7tD
                        • 25 Sep 2011

                        AnonD-1825, 25 Sep 2011"Where did you get the idea that Apple "dominates... moreur right dear...

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                          • paul
                          • 04P
                          • 25 Sep 2011

                          I own an iPhone 4 :) I've been using it since apple began to sell it :) It has ups and downs but I will never change it for anything else... I've tried Glaxy s 2, yes it has better hardware... but the software is awful... especially the youtube player... :) Can't wait for next gen iPhone, gonna get that and gift this phone to my brother :)

                            • s
                            • silvercat13
                            • 3CP
                            • 25 Sep 2011

                            People who bought an iPhone have spent a lot of money on it. They would feel stupid saying that they bought the wrong phone...

                            This is the reason why the results are so biased.

                              • D
                              • AnonD-1825
                              • p77
                              • 25 Sep 2011

                              harlekkin, 25 Sep 2011Where did you get the idea that Apple "dominates"... more"Where did you get the idea that Apple "dominates" in the US? Android is far more popular there."

                              Android IS NOT company like htc, samsung or nokia etc!!!

                                • ?
                                • Anonymous
                                • 3Yb
                                • 25 Sep 2011

                                The problem is when comparing OSs or phone models. Android is definitely the majority OS. As a phone model, iPhone sales are much stronger than any other single model.

                                  Anonymous, 24 Sep 2011"""""All these studies/Surveys are... moreWhere did you get the idea that Apple "dominates" in the US? Android is far more popular there.
                                  As for other parts of the world, Apple is far from dominating (like Europe).
                                  Australia however has one of the highest iPhone penetrations in the world, and we are one of the leading countries when it comes to Mobile usage.
                                  In Australia, people love using iPhone because most services have been optimised for it. It's not just about the phone, but where you can apply it.

                                    AnonD-22393, 25 Sep 2011A phone with crap call quality can't be called a phone.My f... moreI don't have any of these problems you are mentioning, perhaps it is "user error"?

                                    My network (Vodafone) is crap, so 3G is often very slow, but that's not an iPhone problem.
                                    My reception and call quality are as good as with any phone, and I've had SHARPs, Nokias, etc.
                                    Usability on an iPhone and general customer experience is fantastic, and as the survey showed, that's why people continue to buy an iPhone.

                                    Is it a trendy phone to own, and somewhat of a status symbol? I wouldn't call it "status", but definitely trendy.

                                      • ?
                                      • Anonymous
                                      • TCv
                                      • 25 Sep 2011

                                      Anonymous, 24 Sep 2011I think iPhone is the "IN" phone nowadays. Or a s... moreYour comment is 200% the truth, which is the reality!!

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                                        • AnonD-20221
                                        • mcj
                                        • 25 Sep 2011

                                        AnonD-22393, 25 Sep 2011u didn't need to flag my post in first place.are u scared t... moreFake reviews??? Supposing the results of the survey was other way round, would you have said the same thing??? I guess not!!! As for true feedbacks, noone's stopped you from doing so... But the problem is you dont and just criticise iPhones and its users... Is that a true feedback???