Blancco: Refurbished Android phones lack performance, iPhones miss connectivity

13 July 2018
Mobile device repair analyst company Blannco has just published its report on the refurbished smartphone market.

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How is this representative of the refurbished market? If someone else uses their phone for however long no matter the phone, it will age and eventually possibly have issues. Seems like a needless headline when all devices will die eventually to shine a bad light on refurbished phones, it's not up to us to make sure the devices last longer then a year without issue and most resellers test the device fully before sale and will include any issues in the description. As for repaired ones well how is switching a part say the cahrging port or screen, going to cause connection and camera issues down the road, seems like hardware failure that would have happened anyway. Like a lot of devices that are refurbished also get new batteries istalled too so that can't possibly fail for at least 2 years. Seems like a manufacturer issue not a repair place or resellers issue.

    • S
    • Schlauf2
    • AL{
    • 13 Jul 2018

    Because (almost) everyone keeps updating their phones to the latest Android version available while forgetting that the hardware in those very same phones is the same old hardware, and then end up wondering later what happened to their phones. Nothing special happened, you as a user made it happen. While ghe system is updated, hardware running it is not. It's as simple as that.

      • x
      • xOdd
      • Nj@
      • 13 Jul 2018

      AnonD-558092, 13 Jul 2018Oh great another expert that hasn't used TouchWiz since the... moreI agree, those people are still living in 2012.

        • H
        • H-1
        • gGd
        • 13 Jul 2018

        --VM--, 13 Jul 2018It is not laptap to replace chips . Use paste I meant replace the paste not chip :)
        My point is that a refurbisher would cut costs as much as he can to get more for the bad device he bought.

        User experience comes last in this setting.

          • N
          • Nzi97
          • tu6
          • 13 Jul 2018

          Anonymous, 13 Jul 2018Good for you then. But as you say SECONDARY phone. Pretty m... moreDual sim phone still can't beat the beuty of having 2 separate phone

            Anonymous, 13 Jul 2018Good for you then. But as you say SECONDARY phone. Pretty m... moreEh, I am carrying with me 3 devices all the timd and I am actuly fine with it. ^^
            I am carrying the S9, iPhone X (From work, blugh -_-) and Xiaomi mi 6X.

              Anonymous, 13 Jul 2018Good for you then. But as you say SECONDARY phone. Pretty m... moreMarket can be full of dual sim phones sure, but my phone has to have all of them:
              1. Removable battery.
              2. Not SpyLagdroid nor iOS running.
              3. Great camera with mp more than measly 12mpx.
              My primary driver is Lumia 950 XL and both phones are in parameters. If Sony makes a great cameraphone with removable battery, will buy one and flash it to Sailfish.
              Nd there's NO better cameraphone than 808 till today. Believe me, i am fan of cameras. :)

                • ?
                • Anonymous
                • XNU
                • 13 Jul 2018

                Anonymous, 13 Jul 2018You're kidding us right?? Symbian?? Are you a f***** time t... moreSome Sony phones used Symbian. I remember pretty well at least one phone. It had touchscreen with stylus which was normal for that time.

                  • ?
                  • Anonymous
                  • M5Z
                  • 13 Jul 2018

                  SpiritWolf, 13 Jul 2018I am still using 808 as my secondary phone/camera. Symbian ... moreGood for you then. But as you say SECONDARY phone. Pretty much useless these days unless you only use it for a second sim. In that case, good luck in charging and carrying 2 phones with you every day. Haven't you heard that the market is full of dual-sim phones? Can't beat the practicallity of that.
                  So it's not about sheep or other cute animals here. It's about using the phone for multiple other tasks including proper exchange email, proper GPS, proper health apps, proper document editing, proper gaming and the list goes on.. (Things that the cute animals you mention cannot do, btw) And I bet your primary phone is either Iphone or Android (2.3 perhaps?). Unless you really are at my grandpa's age where his only concern is the 400 idk hours he is getting on stand-by..

                    • ?
                    • Anonymous
                    • M5Z
                    • 13 Jul 2018

                    Anonymous, 13 Jul 2018Man, stop feeding the troll... Just look all his posts on t... moreOr is it because this article exposes their favourite S* or X* brand?

                      Anonymous, 13 Jul 2018You're kidding us right?? Symbian?? Are you a f***** time t... moreI am still using 808 as my secondary phone/camera. Symbian is great. Mopped floor with this time Android. Every aspect. But people, you know, sheep.

                        • D
                        • AnonD-558092
                        • r7b
                        • 13 Jul 2018

                        SpiritWolf, 13 Jul 2018Illuminati definitely exist. And people, as you probably sh... moreOh my God you are a riot. Guess not all trolls are anonymous cowards.

                          • ?
                          • Anonymous
                          • M5Z
                          • 13 Jul 2018

                          Alien , 13 Jul 2018Symbian on Sony? Damm, stop living in the past grandpa. Th... moreMan, stop feeding the troll... Just look all his posts on this thread.
                          Seriously now, I really cannot believe this is happening. I honestly cannot believe my eyes... Even on an article without any single reference to Sony, you can still find a troll throwing mud at them. Get a life guys.

                            AnonD-558092, 13 Jul 2018So why is people still buying Samsung if it lags as hell? S... moreIlluminati definitely exist. And people, as you probably should know, are sheep. Apple and Samsung yearly profits are great examples. AND, they never knew better, so why.

                              • D
                              • AnonD-558092
                              • r7b
                              • 13 Jul 2018

                              SpiritWolf, 13 Jul 2018So why is Youtube full of videos of lagging newer Samsung f... moreSo why is people still buying Samsung if it lags as hell? So why critics praise unconditionally their phones? YouTube's not here to show you the truth. It's here to show you what you want. Believe the earth is flat? There's 5 000 videos that will say so. Believe the illuminati exists? There's 50 000 videos that will prove you right.

                                • ?
                                • Anonymous
                                • M5Z
                                • 13 Jul 2018

                                Anonymous, 13 Jul 2018I used sony once, with symbian 9.4 - it was so terrible i d... moreI will never use a Diamond Supra modem again. Man, it used to drop that 14.4K PSTN connection to the internet all the time!

                                  • ?
                                  • Anonymous
                                  • M5Z
                                  • 13 Jul 2018

                                  Anonymous, 13 Jul 2018I used sony once, with symbian 9.4 - it was so terrible i d... moreYou're kidding us right?? Symbian?? Are you a f***** time traveller?? Wake up!

                                    • ?
                                    • Anonymous
                                    • IW@
                                    • 13 Jul 2018

                                    This article is clearly misleading. The data presented for first quarter 2018 is actually not to be interpreted as some sort of representation of a smartphone brand's durability and/or reliability. Presenting raw data without normalizing it according to % distribution by country/region is misleading because availability of a phone brand per region matters. There may be over representatation or under represenation in some regions especially since the smartphone brands in question are not equally available everywhere. Also, the refurbished phones have not been categorized as to year of manufacture. Blancco actual mentions this on their website: "The report is based on internal mobile diagnostics and mobile erasure data collected from millions of iOS and Android smartphones brought into hundreds of mobile carriers and device manufacturers for diagnostics tests and mobile erasure in North America, Europe, Asia and Australia between January 1 and March 30 of 2018." For gsmarena to interpret and analyze it any other way like what is shown in this article is incorrect at best.

                                      AnonD-558092, 13 Jul 2018Oh great another expert that hasn't used TouchWiz since the... moreSo why is Youtube full of videos of lagging newer Samsung flagships then? Right, because Android itself is going to lag, and if you add all this Samsung bloatware...

                                        H-1, 13 Jul 2018In the report it says failure rates which means number of b... moreIt is not laptap to replace chips
                                        .
                                        Use paste