Some iPhone XS and XS Max units refuse to charge until you wake them up

29 September 2018
The issue applies to wired charging and appears to be widespread; our samples are unaffected.

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Sonu4678, 30 Sep 2018Aha! So we're playing the blame game now, it's just that i'... moreIn all honesty - a problem that can be solved by single tap is not an end of the world.
True, it should not exist - but it is not a big issue.

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    • Anonymous
    • pJp
    • 30 Sep 2018

    apple iphones --problems ignored ...iphones MADE IN CHINA ..APPLE YANKEE CO.
    shame pity ..come on apple bosses- show customer care..please ..

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      • Nzi97
      • tuf
      • 30 Sep 2018

      nik.007, 29 Sep 2018It's real sad that people, instead of questioning the brand... moreThat's is exactly what fanboyism
      In more serious note, it's just natural human reaction toward their opinion, natural reflex of believe that they are in the right, that's why "bias" and "keeping blind eye exist". They don't want to be wrong, especially those who really pride on being fan of something (let alone buying phone cost a grand, justification)
      We in fact, bias toward something though to how much degree, so my take on this is just deal with this $h!t

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        • S6 User
        • nFX
        • 30 Sep 2018

        Kiyasuriin, 30 Sep 2018It's cheaper to get the 512GB than 64 GB XS though. :P Plu... moreHi Kiyasuriin,
        I'm torn between either waiting for the S10+ or getting the Note 9 with a Spigen Tough Armour case, but when it comes to screen protectors the choice is huge & confusing, I don't mind whether it's film or tempered glass.
        Would you recommend any?

          H, 30 Sep 2018... Samsung note 9 cost 330 to make. 20 less than i phone x... moreIt's cheaper to get the 512GB than 64 GB XS though. :P
          Plus, you do get a whole lot goodies, There's MicroSD Slot, No notch. A pen included, headphone jack, USB OTG piece, USB C to MicroUSB adapter. And if you are not satisfied with the UI you can always switch out to another ROM.
          What do you get from an iPhone Xs/Max? ...you know the answer.

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            • Anonymous
            • tNw
            • 30 Sep 2018

            Anonymous, 30 Sep 2018Except that every phones has issues and Apple charge sky hi... moreIt's the people who keep paying these shrewd companies that causes the mess we are currently in.

            Decades of shitty practices and yet people keep defending Apple. While other companies get flak from their own fans should they sneeze the wrong way.

            Keep introducing new propriety stuff. Take out old universal products and sell dongles to make up for the lost standard. Idiots.

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              • S6 User
              • mqx
              • 30 Sep 2018

              kalel, 30 Sep 2018The note 9 has been having several issues too and that too ... moreYou say, "The note 9 has been having several issues too and that too is a £1000 device.".


              You seem to be saying that both are about the same price, I've just checked & they're not.
              It's cheaper to buy the 512GB Note 9 than the 64GB XS.

              Samsung Galaxy Note 9: 6.4" Screen, 128GB= £849 or 512GB= £1,049, both direct from Samsung with 2 years warranty (covering defects in materials and workmanship), it's cheaper elsewhere, but personally I'd go direct for no hassle.

              Apple iPhone XS: 6.5" Screen (- Notch), 64GB= £1,099, 512GB= £1,449.
              Apple provides a one-year limited manufacturer warranty against defects in materials and workmanship for any new Apple-branded product.

              Whatever you buy, have a nice day ;)

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                • H
                • 5Sj
                • 30 Sep 2018

                Kiyasuriin, 30 Sep 2018Very true. Considering the component's pricing. I really wo... more... Samsung note 9 cost 330 to make. 20 less than i phone x. and its also 1000

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                  • Anonymous
                  • yA8
                  • 30 Sep 2018

                  DD, 30 Sep 2018Buy android and what? Experience more issues? I can list do... moreExcept that every phones has issues and Apple charge sky high prices for them. Nothing wrong though, if people don't mind paying for them, it's their preference.

                    DD, 30 Sep 2018Same with Android. The difference is, it takes forever befo... moreIt's your choice what android brand you take. It's not like apple that needs to make it's software for only one hardware. Where as Android is for every year 1000 or more different models from 100 or more different brand that makes these phones. Take another android phone that dont have these issues. Take Nokia if you still want to pay more for a brand name that has a stock android on them. There is nothing to justify that android has problems too while Apple is not able to make there software to run there own special one hardware and ask these ridicules prices.

                      Realistic1, 30 Sep 2018True, at this price point it is expected to have 0 issues, ... moreVery true. Considering the component's pricing. I really wouldn't mind 75% revenue over them. (like 620$ for an iPhone XS 64 GB) as a company DO NEED to make some living out of manufacturing a smartphone. but 300% revenue is unacceptable.

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                        • DD
                        • Q0y
                        • 30 Sep 2018

                        Anonymous, 29 Sep 2018Are you being serious or just trolling? This issue is most ... moreWell the difference between Xiaomi Shit8 and iPhone XS Max is that you get excellent customer service from Apple. And guess what? This issue will be resolved in few days with just an update or just replace the phone without hassle.

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                          • Fayth
                          • tEZ
                          • 30 Sep 2018

                          reading all 200+ comments
                          to find the RIP Apple comment

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                            • DD
                            • Q0y
                            • 30 Sep 2018

                            GDS Khera, 30 Sep 2018Here.. I Googled it https://www.google.com/search?q=iphone... moreWell you gave a link of iPhones exploding from china where iPhone clones are everywhere.

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                              • DD
                              • Q0y
                              • 30 Sep 2018

                              Anonymous, 30 Sep 2018Every iPhone is full of issues. So buy android and enjoy.Buy android and what? Experience more issues? I can list down all the hardware and software issues that Google Pixel 2 and Note9 have right now.

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                                • DD
                                • Q0y
                                • 30 Sep 2018

                                Vegetaholic, 30 Sep 2018As I could remember there was never smooth releases for App... moreSame with Android. The difference is, it takes forever before you get the update, even if you get the most expensive android phone.

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                                  • AnonD-598579
                                  • SY9
                                  • 30 Sep 2018

                                  Galaxy Note 9, 30 Sep 2018Yea, true that may be, but in the world of Android you have... moreThank you. Exactly the point here.
                                  If the Iphone that year is bad for some reason or have some sort of problems, you are kind of stuck with it. Or you can buy an older model of Iphone (which in this case is another problem because Apple stopped production of Iphone X).
                                  At least in the Android world you have many good options, cheap, expensive, you name them.

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                                    • Anonymous
                                    • yA8
                                    • 30 Sep 2018

                                    iPusak Gaoq, 30 Sep 2018There no defects but a security measures to prevent usb acc... moreHe mentioned in his twitter, with or without USB accessory toggle, it's the same

                                      Realistic1, 30 Sep 2018True, at this price point it is expected to have 0 issues, ... moreApple cannot expect benevolence after taking the ransome! SJ kept the price reasonable..... negative reactions will always be exponentially disproportionate to the price

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                                        • Anonymous
                                        • Kik
                                        • 30 Sep 2018

                                        Now Eat This!
                                        https://youtu.be/V0d1BRoaHbU