Huawei Finland will replace Mate 20 Pro handsets with faulty screens

03 November 2018
For now, it looks like the issue is going to be handled on a per-market basis.

Sort by:

hahaha what a joke, huawei is screwing other markets over, lame.

    • ?
    • Anonymous
    • TK0
    • 04 Nov 2018

    LG sucks in both screens and cameras dept. Period.

      travstr, 04 Nov 2018It's mostly on the top and right edges, with a little on th... morei see...hope you will get replacement soon and hopefully with no "pure green" effect...:)

        MadMel, 03 Nov 2018how bad your screen is...all display or around edges? does... moreIt's mostly on the top and right edges, with a little on the left edge and the bottom. It's not too bad to be honest but it's still noticeable, but only when the screen is fairly dim and against a black/grey screen.

          • ?
          • Anonymous
          • 7sp
          • 04 Nov 2018

          I will stay with my current Samsung note series for sure

            • ?
            • Anonymous
            • 0rY
            • 04 Nov 2018

            LG Superfan, 03 Nov 2018Thats what you get for using LG OLED display Yes some Mate... moreThe issue on the v30 was different. Here it seems the thin oled panels have issues with the glue huawei used.

              • D
              • AnonD-558092
              • 45}
              • 04 Nov 2018

              Anonymous, 04 Nov 2018You are in tight corner, mate. Never assume.Hum... Okay?

                • ?
                • Anonymous
                • m@2
                • 04 Nov 2018

                AnonD-558092, 03 Nov 2018Ok what's the purpose of your comment? Yes my solution woul... moreYou are in tight corner, mate. Never assume.

                  • j
                  • jacksonMEME
                  • 2Au
                  • 03 Nov 2018

                  Oh well I'm just here for the comments! ( eats popcorn)

                    AnonD-558092, 03 Nov 2018Ok what's the purpose of your comment? Yes my solution woul... moreIt is simply stupid to make a move without first investigating and making sure what is the cause to this incident. There are many things on the line here. Besides I don't see anyone stating anywhere that Huawei centers are refusing to receive those devices

                      Hyvä Suomi! It's good to hear that we can set an example for others worldwide!

                        AnonD-558092, 03 Nov 2018That would not make me happy or sad. That's what they shoul... moreok...can't argue with that.

                          • D
                          • AnonD-558092
                          • Yd6
                          • 03 Nov 2018

                          MadMel, 03 Nov 2018well what if...imagine that...all bad phones are replaced..... moreThat would not make me happy or sad. That's what they should do. Are we living in a world where we should be happy when a company making big profit does what they should do?

                            • ?
                            • Anonymous
                            • XS5
                            • 03 Nov 2018

                            not a n Apple fan but why Apple is always involved in every android phones issues? Please clear that question in my mind with a sense reason.

                              • ?
                              • Anonymous
                              • UD{
                              • 03 Nov 2018

                              LG Superfan, 03 Nov 2018Thats what you get for using LG OLED display Yes some Mate... moreWe're did get such source that majority of the panels are BOE?

                                Realistic1, 03 Nov 2018Replacing such devices is only fair option here. I hope the... moreThey will do for sure. It is easy to replace just 2-3 phones :))))

                                  It is easy to replace 2 phones :)))))

                                    • ?
                                    • Anonymous
                                    • 0UU
                                    • 03 Nov 2018

                                    MadMel, 03 Nov 2018all new phones are under warranty and bad screen is not use... moreWait and see.
                                    Not all markets are equal,or better say no all customers are equal.
                                    I live in eastern europe,so here we are aware of these kind of corporate practices.Years after years indipendant bodies rise this question about the difference in quality amongs the products in western and eastern europe.Everything from food to washing detergent is of lower quality(or standards) and that pass as a normal thing,bcz of our servile and corrupt politicians.
                                    Back on topic,service and aftersale support for smartphones are not equal also.No matter if I also buy ftom T-mobile,its not the same as in Germany for example.They could easily said -“it doesnt affect product functionality” and end of story.
                                    Ariel or Mate20pro,the underlying problem is the same.

                                      Thats what you get for using LG OLED display
                                      Yes some Mate 20 Pros are equiped with LG display while majority have BOE, the issue is similar to what V30 suffered last year though there is no confirmation the issue is present on LG made panels or BOE so I'm just speculating

                                        Realistic1, 03 Nov 2018Replacing such devices is only fair option here. I hope the... moreYeah, it's pretty great after sale support and customer service. Better than certain other companies