Carphone Warehouse UK recalling HTC One X units?

29 May, 2012
A tipster claims that the phones are going for a software update after which they will be returned to stores.

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  • ?
  • Anonymous
  • pU%
  • 12 Dec 2012

AnonD-56899, 30 May 2012I own an HTC One X, and I can tell you it is the best piece... moreHTC one x is better than s3

    • a
    • april
    • thc
    • 19 Jun 2012

    MOB, 29 May 2012I'm now on my 4th one, i dint get mine from Carphone Wareho... moreHi how did you resolve this preparing simcard issue.. need your reply asap.thanks.

      • s
      • saxon
      • 0F3
      • 01 Jun 2012

      my one X screen has failed after two days, spoke to htc to comfirm it was a hardware fault and they said I had the latest update. Carphone warehouse cant replace it because they have all been recallled for a software update, All the stores I checked with have returned theres, is it just CPW doing this? Love this phone, will wait for a replacement:)

        • j
        • john
        • IEK
        • 31 May 2012


        Monster Headphones and iphone 4 S as... Has become a trend and fashion,

          • L
          • Lspec
          • 3xJ
          • 30 May 2012

          Called CPW(Falmouth) today to get a HOX and was told that they had none as they had all indeed been recalled for a software issue

            • D
            • AnonD-49964
            • sXB
            • 30 May 2012

            Beats Professional , 29 May 2012as of firmware update 1.28, the HTC One X unbranded interna... moreYes I noticed this as well. The Beats Pro setting was amazing! I have spoken to HTC about it. They said the equalizer will automatically recognise your headphones. So if you're using beats pro headphones then it will provide this setting whilst plugged in. My arguement to them was "how about give us a choice!"

            Anyhow back to the subject matter. I bought 2x HTC ONE X's (one white from CPW, one black from T-mobile). I havent had any issues with either of them. Only issue is T-Mobile related; whilst my unbranded CPW model has since seen 3 system updates, T-mobile have only pushed out one! Regardless, I will always use HTC, havent had any problems with them so far. I like their designs, I like the Sense interface and I like Android. No reason to change.

            ONE X is by far the best handset experience ive ever had. (Ive had many, being a previous CPW emplyee myself)

              • m
              • matt
              • 3Ax
              • 30 May 2012

              the problem is that when the phone was turned off and the sim card was removed. if u power ther phone again with the sim card placed back in the phone alot of them became imei locked. i work in p4u and have had this issue with a number of handsets

                • s
                • supersteve
                • M3s
                • 30 May 2012

                Htcrpap, 29 May 2012Never again will I own and htc.Poor quality goods and usele... moreYou cannot say that htc build crap phones for a start that is called trolling a company. i work for cpw and find that we have more smsung phones back in than any model of htc. the one series by htc is a really really good well made design with great processing power and a amaizing camera. you should give it a go before slagging the device/company off because you have had a bad experiance.

                  • D
                  • AnonD-56899
                  • IaH
                  • 30 May 2012

                  I own an HTC One X, and I can tell you it is the best piece of technology I have ever possessed. The strength of the device lies more in its software than the hardware. The galaxy S3's HW might be a tad bit better, but the differences would simply be unnoticable. While the software differences are all too apparent and cant be ignored, as they make a perceptible difference on the overall user experience. So far I have not had any issues absolutely whatever with my One X, and its much better than what I ever thought it would be. Only gripe is about the battery life: a better battery is always useful.

                    • A
                    • Aleisha
                    • IaH
                    • 30 May 2012

                    Ive sold a few one x's and ive had 2 come back after a couple days of working with them being completely dead. I was going to get this phone ... don't think I will anymore I'll just wait for the Samsung Galaxy SIII
                    I'm in Australia btw

                      • f
                      • fknshwow
                      • yVj
                      • 30 May 2012

                      Ive had 5 HTC One X phones, all of them have had different hardware faults with them. btw, im in Australia.

                        • T
                        • TMach
                        • nFb
                        • 29 May 2012

                        I have had 3 updates and no problems whatsoever! To all those whining, please grow up as most phones have software issues. Remember antenna gate? Teething problems of SGS2? Pleaseeeeeeeeeeeee!

                          • D
                          • AnonD-56801
                          • gAa
                          • 29 May 2012

                          i bought (one x) 2 weeks after the mobile release from carphone warehouse. i have installed the update. evrything is fine..no issues at all.

                            • a
                            • auditore
                            • gAa
                            • 29 May 2012

                            i bought (one x) 2 weeks after the mobile release from carphone warehouse. i have installed the update. evrything is fine..no issues at all.

                              • ?
                              • Anonymous
                              • JC0
                              • 29 May 2012

                              Just a heads up your article is being copied and parted onto other sites

                                • D
                                • AnonD-56795
                                • v6u
                                • 29 May 2012

                                I installed the update that it tried to push out, and now it crashes when I go to change ringtones, watch videos, play games, film video, listen to music... BUT when I plug my headphones in, it all works fine. Unplug them, it crashes again.

                                Have tried factory reset, and been on the phone to HTC who say they can't do anything about it and don't even know if there will be a software fix.

                                Regretting spending so much money on this handset now. Their support is BS

                                  • J
                                  • Janusz
                                  • 3nD
                                  • 29 May 2012

                                  Wi-Fi signal is the 1st problem, the second one is that the One X gets warm! I changed from Evo 3D to One X and for the moment I am very dissapointed !!!

                                    • J
                                    • Janusz
                                    • 3nD
                                    • 29 May 2012

                                    I have the same problem! Just bought HTC One X from Orange Poland and the Wi-Fi signal is 1 bar or no signal just 5 metres from my wireless n router! Evo had full signal in the same place! What is this HTC ???!!!

                                      • P
                                      • Phil
                                      • pKw
                                      • 29 May 2012

                                      I bought my phone from the Carphone Warehouse on day 1, I have received 3 OTA updates and haven't had any problems with the device. This is the first I knew of any word on a recall, will update if I do

                                        • n
                                        • notacpwemployeehones
                                        • M3s
                                        • 29 May 2012

                                        its to fix a wifi error where it drops out all the time... thats what i heard.

                                        Typical htc, s3 all the way. Pure quality