Carphone Warehouse UK recalling HTC One X units?

29 May, 2012
A tipster claims that the phones are going for a software update after which they will be returned to stores.

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  • M
  • Mr_Jka
  • M3s
  • 29 May 2012

I have had two already, the first not allowing 3g connection at all and the second not reconnecting to the network after having no network. Going to change it for a 3rd time. Shpuld have stuck with my iphone!

    • n
    • nix
    • nx0
    • 29 May 2012

    I have had three HTCs, a MDA Vario II and two Desires. The MDA went in multiple times for repairs due to loosing signals all the time. Both the Desires had blank screen issues and I only managed to get one repaired as HTC didnt cover the other under their warranty. As much as I like HTC smartphones due to various reasons, this new issue with One X has proved that HTC will not let us down by inconveniencing us with their flagship smartphones. They probably need a new quality assurance team or cover known issues under their warranty.

      • Z
      • Zinco
      • d%q
      • 29 May 2012

      I can summarize my experience with HTC this way:

      1- A problem-free Desire HD
      2- A Sensation that overheated and almost melted
      3- A replacement Sensation that did the same thing
      4- A One X with defective paint finish
      5- A Replacement One X with a dead speaker and battery problems

      Will never buy from HTC again, I used to have tremendous respect for them, but, I'm never buying again till they apologize and clean up their act.

      Very happy with both my iPhone 4 and Galaxy Nexus.

        • C
        • Cloud Makelele
        • M49
        • 29 May 2012

        I will definetely go after HTC again. I have HTC Desire for more than 2 years and it works perfectly. For me, it's one of the best android phones ever.

          • D
          • AnonD-8044
          • nEA
          • 29 May 2012

          HTC build their phones with stuck on antenas so to speak..You are supposed to solder Radio antena to the circuit board whereas HTC have their antena stuck to circuit board with spring connectors..

          You can see it throughout their history by all the gold contacts on the back of battery covers,thats just asking for trouble..Even when they go through testing they might pass but as you take the covers on & off and natural deterioration failure occurs..I always had poor signal but my faults with HTC have been WIFI related,

            • b
            • bocadilio
            • 3Ax
            • 29 May 2012

            I can comfirm this is true. This is just a batch of phones with the CPW cfc sales code. No other devices are affected

              • S
              • Scoop
              • P$u
              • 29 May 2012

              AnonD-252, 29 May 2012I will never again buy any more phone from HTC, they have t... more So you say "HTC have the worst build quality!" ?
              Seriously think again before posting such troll!!

                • j
                • junglist
                • mXG
                • 29 May 2012

                HTC sensation= toilet. No end of problems, but vodafone say they are willing to replace it with an HTC tattoo!

                  • D
                  • AnonD-56721
                  • L2r
                  • 29 May 2012

                  damn,like i got an HOX,but i really did not have any of this issues! when the update 1.29.401.11 came it fix many things :) so my HOX is running perfectly ;)

                    • M
                    • Mike @CPW
                    • M3s
                    • 29 May 2012

                    Hi Guys,
                    I'm a consultant in the carphone warehouse. I can confirm that HTC have indeed recalled the handsets for a software update. There's no information as to why, but for customer feedback it's probably due to conectivity, overheating and battery issues. It may also have something to do with certain stock apps crashing intermittently. These have all been weeded out in the latest version 1.29.401.11 - I have a One X myself and it's working perfectly since the software updates.

                      • T
                      • Tammy
                      • mHH
                      • 29 May 2012

                      AnonD-252, 29 May 2012I will never again buy any more phone from HTC, they have t... moreI still have the original HTC Desire and have not had any issues with my phone to date. I guess "Old" flagship phones still have their place afterall.

                        • ?
                        • Anonymous
                        • MD1
                        • 29 May 2012

                        my HTC works fine and i can mention that all the HTC's that i had were fine... build quality is far superior than Galaxy bullshits

                          • ?
                          • Anonymous
                          • mTe
                          • 29 May 2012

                          My HTC ONE X is working fine at the moment. No issues so far.

                            • ^
                            • ^_^
                            • HvX
                            • 29 May 2012

                            I wonder if the GS3 would have this same issues when it's released.

                              • S
                              • Shane
                              • U2C
                              • 29 May 2012

                              Big launch! hahah
                              I knew it that its a subsidary of Alcatel!
                              No Suprise.

                                • p
                                • pooperscooper
                                • 39D
                                • 29 May 2012

                                I can comfirm this is 100% correct they have been recalled by cpw.Make way for the mighty s3

                                  • V
                                  • VladUK
                                  • pJf
                                  • 29 May 2012

                                  Still available to buy either on line or in shops...

                                    • P
                                    • Poor phones
                                    • ptf
                                    • 29 May 2012

                                    Ive had 2 faulty with wireless problems.Ive returned mine and I'm going to get the s3 instead.My last htc was also plagued with faults.Why do htc always ship phones without no quality testing.

                                      • A
                                      • Avi
                                      • S35
                                      • 29 May 2012

                                      My One X working fine......first

                                        • D
                                        • AnonD-252
                                        • J5N
                                        • 29 May 2012

                                        I will never again buy any more phone from HTC, they have the worst build quality!
                                        My Desire and Desire Z both were unable to keep a stable 3g connection, and both screens died after only a few months use! Desire S... have "deathgrip", and all HTC phones are well known for having the worst, shortest, batterylife, thanks to HTC Sense!
                                        HTC phones look "good", but even though they often use metal the build quality is always very bad!