Some Sony Xperia Z handsets reportedly suffering sudden death
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- AnonD-338343
- TSM
- 16 Dec 2014
in one other forum, we sort of deduced (only a few examples - meaning less than a handful) that sets that were produced in week 37-38 2014 is mostly affected by this sudden death problem. so check your production dates before buying
- S
- Sam
- X3}
- 09 Dec 2014
sam, 14 Nov 2014My Sony Xperia Z3 Compact just died and wouldn't power up t... moreSo... 18 Days after getting back my repaired Z3 Compact... it died again! Previously they changed the following:
1) embedded battery
2) Ant NFC
3) Adhesive Battery Top
4) Adhesive WP Window Back
4) Side Panael Charger
5) Adhesive Battery Bottm
6) Adhesive Vib
Back to the repair shop it goes! I wonder what they'll change this time...and if it'll work... :(
- x
- xx
- rKJ
- 05 Dec 2014
Xperia z is the worst phone ever..my fone accidentally fell in a bucket of water and got water damaged...so much for the water resistance..I took it to a service centre and they gave me the most hilarious answer ever..they told me that Sony is giving me a discount and after paying the rest of the price I will get a new handset.. And asked me to pay 23999 for the replacement.... I bought the set for 23500 and now I have to pay 23999 to get a replacement...
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- AnonD-334693
- ijx
- 24 Nov 2014
My Z3 Compact died after 2 weeks of use. Only red LED lit up during charging, that's all. Nothing can switch back on the phone. Sent it to Sony Care, as usual they use a lame excuse like: "might be software or hardware issue" duh! It would be 5-7 days downtime. I'm so disappointed in Sony!
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- dastardly
- TSM
- 21 Nov 2014
my z3c died after 2 weeks and now its already 1 week in the service center. pretty disappointing i must say
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- AnonD-332470
- utx
- 18 Nov 2014
Hi,
My Xperia z went sudden death last night and I was not able to switch it on. I have bought this mobile when I was in US. I have tried doing a hard reboot by pressing the volume up key and power button. But this didn't turn on my mobile.
I have also tried with PC companion which haven't detected my device.
I have called the xperia care and the response was so pathetic and they said that my phone cannot be repaired as it has been bought from US.
Any suggestions Please!!!!!
I am totally pissed off with this situation... I haven't expected that a great brand like sony will have such problems. BTW, my phone is just 5 months old.
- s
- sam
- fxN
- 14 Nov 2014
My Sony Xperia Z3 Compact just died and wouldn't power up too! I just got it for 20 days. Was only surfing the facebook app when it auto shut off. It could power up for 10-15 secs before dying again, and after the 4-5 try, it just wouldn't power up at all.
Tried charging it but the charging light wouldn't turn on. Tried plugging it to my computer but the computer doesn't even detect it.
Tried holding the On + Volume Up button to do a soft reboot but it doesn't power back up...GGWP. Off to the repair shop it goes. :(
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- AnonD-326929
- v0q
- 11 Nov 2014
http://talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/Blank-black-screen-on-Z3/m-p/872879#M1926
My phone was replaced. I did go to a Sony Service Center and
ask for a Technical Report Assessment and then go to the Store where I bought my Phone.
- J
- JC
- 9x1
- 07 Nov 2014
AnonD-326929, 03 Nov 2014Hi I'm with Xperia Z3 , 3 days ago.. Last night it turns c... morejust happened to me, Z3 Compact after only 11 days use out of it , it is back in the store now !
- m
- mic
- ftR
- 03 Nov 2014
AnonD-289527, 01 Aug 2014After update the lates version of xperia z it always death ... moretakeaway the screen protector
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- AnonD-326929
- PT}
- 03 Nov 2014
Hi I'm with Xperia Z3 , 3 days ago.. Last night it turns completley blank black screen while in the process of updating an app. Have tried to hit the reset button and the volume up and powerbutton trick but it doesnt work.I cant see any logo or splash screen. Now, I'm deciding to visit the store bought it and see what they can do. Can they possibly replace my phone or will just fix the issue?.. I'm afraid my important pictures can't be recovered :(
Really bad experience for my first android phone from a long time windows phone user
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- AnonD-323059
- xt6
- 23 Oct 2014
I am in switzerland... and i just had the same problem, where the screen just went off.. and yes the notification LED is working and screen is functional but blank black.. phone is functional, cause the camera button seems to work, when i connect to pc, phone is still recognized.
i went to my carrier and they will send it to sony. and it will take 2-3 weeks... not very satisfied but these problems with sony and the carrier (not able to just exchange the phone).. will contact sony...myself
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- Adey
- nFt
- 21 Oct 2014
My Sony Experia Z stopped working in mid use, have tried every thing suggested on tinternet to see if I can get it to work, but alas no hope. Apart from hitting it with a hammer, does any one have any other ideas?
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- Schiff
- XrZ
- 19 Oct 2014
Xperia Z3 just released in Australia, had it for 5 days and it just went blank on me when just browsing the web. Wouldn't turn back on when pressed the power button. Did a hard reboot, the sony logo splash screen does not even appear but it does load the OS as I can see my LED notification of my emails. Camera button does work as I can hear the sound of the camera load when pressed. Anyhow, took it back and now waiting for a replacement. Am thinking twice about sony phones, my last phone was a sony xperia Z and it has worked fine.
- r
- roy
- vQ1
- 17 Oct 2014
i bought a xperia 2 months ago.today it became dead suddenly.i can't turn on it.vol button+power button pressing doesn't work for me.plz,suggest me what can i do?????
- j
- jam
- LaT
- 14 Oct 2014
Pabs, 01 Oct 2014Had my z3 less than 24hrs and its crashed, 68% charge,crash... moreNeeds a full reset take it to phone shop as them to take the battery out for 10 minutes then replace back
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- ikram
- Hxi
- 05 Oct 2014
दे dear yestarday I use my z2 in water...and after I see the mobile they alredy dead no working no charging its come fully blanck.....so plz reply me how to solve this
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- Pabs
- myu
- 01 Oct 2014
Had my z3 less than 24hrs and its crashed, 68% charge,crashed using AR feature on camera, only hard reboot worked. Have to say I deliberated over z3 or iphone 6 plus for weeks and now almost immediately regret this choice. I love Sony products and they've always had a brilliant reputation for quality even if you do pay a little more but if this is what Sony think is acceptable then it's no surprise their mobile division is suffering. I only hope this poor product and experience is rectified before Sonys reputation for all their products is tainted by this issue. I for one will think twice about buying a sony product again in the future.
- ?
- Anonymous
- HsG
- 18 Sep 2014
xperia z behaving worst after 4.4.2 update
i dont even touch my phone and it still drains!
really upset for whats happening to such a high end phone!
- ?
- Anonymous
- 5MH
- 18 Sep 2014
My Xperia died too after working for half of a year. Lost all the data. They should call back.