Samsung E700

User opinions and reviews

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L
Liam
U28
02 Aug 2005

Well i sure am glad that im not the only person who has had problems with their Samsung E700! One day my camera stopped working and the screen would go completely white. Now the screen is completely white no matter what. I took it into the Samsung repair centre here in WA, and waited 2 weeks because i was informed that i had to wait on parts? 2 weeks later i return to the store to find out that no parts have been ordered for my handset and that it is corrosion that has corrupt my handset which voids the warranty.
I am very very dissapointed that my phone is now wasted and over 200 numbers lost.
Any suggestions for what i can do? Please help!

S
Sean
NHt
02 Aug 2005

Well guys, since my posting on the 14th of July, where I stated how to temporarily fix the screen so it's still usable as a phone and not a camera, I have finally sent the damn thing in for repair. Friday after charging it, I turned the phone on and couldn't see a thing, the screen flickered on and off. Totally stuffed. I phoned the samsung agents in my area and they said to me to bring it in. They would check if it was "the latent defect" and if so, would fix it free of charge even though the phone is out of warranty. I'm waiting to hear about the outcome. Will keep u posted :-)

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Sam
PDJ
01 Aug 2005

Anthony, interesting stories/ theories you have. I guess the main question you have to ask yourself is how does Samsung benefit from bugging its own software so the screen fails after its 12-month warranty? Will they get a commission from the local technician who replaces the screen with a cheap replica from China? Or will they gain more customers as a result of the poor build quality? You can flash your phone with all the cool firmware you want but your screen will still not work. What you need to do, is go to your local phone technician (who secretly works for Samsung!) and get them to replace the screen.

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stef
mZx
31 Jul 2005

hey i have had this fone for a year now and the screen went white and the camera was a green blur. i fixed it which cost me 50 pounds but i got it back the signal does not work can someone please tell me what to do??!!!

A
Anthony
Uip
28 Jul 2005

Rather impressed when I purchased it. I am one to be intuitive in the purchase of technology, and decided on the phone as being a good all round choice. All the features were fantastic, it had a camera, it had MMS, GPRS, many other great features. This was in February 2003, on a 2 year contract with my phone company. I'm still on this contract, as there are only a few months left, and I get $60 worth of calls for $60 a month.

It just so happens, that in May this year, I opened the phone and Hey Presto! No screen! I had half of the screen visible, though it was back to front. I tolerated it, thinking it may be temporary, and I could deal with it for the mean time.

Now, it has gone completely white, no vision at all. My camera still works, so I am lucky there. I have ordered a USB data cable from eBay and have downloaded the latest flash, and am pending the results of this once it is received. However, to anyone wanting to purchase Samsung Technology, I WARN AGAINST IT.

They released a TV in the 1980's that had a fuse. Now of course, most TV's have fuses, but this was 'timing fuse'. 100 hours after the TV was used, it blew, forcing a technician to be called out to fix it. How do I know this? My dad was one such technician. How is that for corporate deception?

As for phones, my mum had a similar problem on her Motorola V720, the screen went white. People, this is not a hardware problem. In rare cases will the ribbons be of poor quality, my technician father confirmed this when he opened it and checked my ribbon. No faults at all. And it is not a ribbon, when my screen goes back to front, and then switches off. Samsung has placed a bug in the firmware causing the phone to screw up approximately 14-15 months after purchase, 2-3 months after their warranty, forcing you to repair it out of your own pocket. Sound familiar?

As for flashing, I believe this is possibly the only way to fix the problem. Buy a cable off eBay, they are about US$7. Good luck, and don't buy this phone, get a trusted old Nokia (My 3310 still works fine after 4 years!).

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sam
mqf
26 Jul 2005

My screen has recently gone blank and white on camera mode and is brighter than usual on all other menus, and the contrast between the background and the text is decreasing, making it harder to read.
When i take photos the screen is just a green blur.
Taking the battery out and using the camera reset code has not worked.
Even when i pull the screen 90 degrees towards me the display does not show the camera mode screen on it on it.
Is there any way of fixing this problem without changing the inner LCD screen, as they are horribly expensive.
The outer camera view screen works fine!
Please post back :( i cant live without my samsung
x~*~sam~*~x

k
krist0f3r
PAY
26 Jul 2005

hey!! i am also experiencing those defects.. the preview error the white screen... wat can i do to fix this??? thanx

M
Ma
x9y
25 Jul 2005

Yes I seem to have the same white screen problem, and now it has all gone black (including the screen outside....). what can I do/where do i take it to fix it? cheers!

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shaz
MSR
22 Jul 2005

Hi i would like to join you all in the white screen/no camera gang. I am glad its not only me suffering this problem i thought me kids had done sumint but obviously not (will have to unground them now lol). what is the cost to get this fixed????

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shaz
MSR
22 Jul 2005

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sam
nE9
22 Jul 2005

My screen just went white and its about 19 months old i think so im gonna have to pay for it to get fixed :( I fink samsung should send out a free new phone with £100 of credit free to all those affected by this tht would be cool!!

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Anonymous
nEq
19 Jul 2005

To Kristine:
The same happened to mine, one day I flipped it up and the screen was blank. I had to send it in 4 repair but now the problem has seem to gone away.
Jamie

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Kristine
PB4
16 Jul 2005

Hey Guyz... HeLP!!!... my Samsung e700 fone screen is purely just white. it just happened last nyt..for no reason.
I flipped it open and suddenly the screen went white and flashy but the outside clock is working fine... Is it an LCD error or what?...
Please help.. Thanx

S
Sean
NHt
14 Jul 2005

I have had an E700 since October 2004, my ex-boss through it out as the screen was going white all the time. I got the phone working, but the Preview Error msg would pop up whenever I wanted to use the camera. The self portrait cam worked, but that now too has broken and displays Preview Error on the front display. Wierd the way the screen goes white after one closes the screen after switching the phone on. The only way to get the screen back is to close the flap after turning it on, pushing the side camera button, seeing "Preview Error", then flipping the flap open really fast. If you do not do this soon after turning the phone on, this method will not work and you'll have to turn the phone off and then on again. Pile of dog doo, this phone is, if you ask me.

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Sam
PDJ
14 Jul 2005

Mengulo, you should try reading previous posts before making silly comments. No one denys that this is a cool, well balanced phone. Yet there is still a serious design flaw which Samsung is failing to acknowledge. Those users who experience this problem are posting on this site to seek help and advice. They are not "losers" but rather VICTIMS of Samsungs falling standards.

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Suzanne
mm$
10 Jul 2005

Hey.
Ok, so i bought this mobile just over a year ago. It was all working fine until last weekend. As many have already said, i simply turned it on as normal only to see a white screen. Now it is completly black, nothing can be seen at any angle.
So i rang up samsung customer help, but no, they say that the warranty was 12months, and as this has now passed there is nothing that they can do for me.
I was just wondering if anyone knows of any options i have left, except for paying the pricey repair bill they were happy to give me? Also, if anyone knows of any legal advice or action that i could take?
Any information would be greatly appreciated, thankyou.

k
kit
Tj%
09 Jul 2005

in my opinion samsung should reacall this model as it really a defect factory & its not worth it

m
mengulo
PU2
07 Jul 2005

hi to everyone, to people who say bad things about this phone are sure and definitely a LOSERS!!!!!. U cannot put a good and nice phone down. To all who love this phone, do not believe of what other has to say. Some people try to flash this phone with uncompatible firmware and it voids the phones warranty and that is the reason why many problems occur such as screen and power problems and they cannot put back the original firmware. It is the fault of the user who try to flash this phone with uncompatible firmware. So if i were u, leave the phone as it is as much as possible and if not, make sure u have the right firmware. I think the phone is superior in design, hardware and software compare to other brands. Do not deny yourself with this phone.
Maybe it lacks other feature but what a heck it sure is a reliable phone. thanks

k
kiko
m{j
05 Jul 2005

such a crab. every third of thease have a problems with the display

d
donrick
NaW
04 Jul 2005

I just bought the phone (second hand) was working great.The battery was low and i charged the phone and after the phone just died completely. Did try another battery but no luck. I was told it could be software problems. Does anyone have any idea what i could do?

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