Samsung Galaxy A5 (2017)
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Samsung Galaxy A5 (2017)

User opinions and reviews

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  • M
  • Mark
  • ijB
  • 27 Jun 2020

This phone has a problem. When i charge my phone. It heats up
Sometimes i can't touch this. Even turning off my phone it heats up as well. The battery would affect the heat of the phone. Sometimes slow charging it take a while to full charge. And the battery drains quicklu. How can i fix this problem??

    • J
    • Jaro
    • 3Lr
    • 24 Jun 2020

    Jhuztine, 24 Jun 2020Hi. My A5 2017 has a issue. When i connect the charger with... moreSometimes I had this problem too, if I put out out my headphones, when music is still playing, then the sound speaker doesnt give a sound. But I have this maybe 2-3 times

      • J
      • Jhuztine
      • ijB
      • 24 Jun 2020

      Hi. My A5 2017 has a issue. When i connect the charger with headphone its working but if i remove my headphones while charging the external speaker is not working. But retarting the phone is alright but how to fix the issue??

        • A
        • Ammar
        • 6QD
        • 22 Jun 2020

        Received may security patch today

          CaptainBereh, 18 Jun 2020it is simply because of the mobile chipset capability. I think the mobile chipset and hardware are capable of accepting a newer major update even if being a little bit simplified like the android oreo go edition for some nokia phones. However, Samsung is sticking to two major updates for a smartphone even premium series like the S or Note series. This policy has to change and upgrade the phones with at least three major updates just to stay almost up to date like iphone keeps much older phones up to date and this is its major point of strength against samsung and most android phones. Nowadays smartphones are becoming much more powerful and capable of longer living with newer updates.

            • C
            • CaptainBereh
            • IV5
            • 18 Jun 2020

            Anonymous, 15 Jun 2020What Samsung are doing is not fair Why we all are using S... moreit is simply because of the mobile chipset capability.

              • ?
              • Anonymous
              • CGH
              • 15 Jun 2020

              What Samsung are doing is not fair
              Why we all are using Samsung but you update some to Android 9 And 10 but leave some
              Why?

                • M
                • Mir
                • ki$
                • 13 Jun 2020

                1. No mobile data on/off toggel in drop down menu.
                2. Phone sitting idle and connected to wifi and max
                battery life is 1.5 days.
                3. No notification i drop down menu while connected to
                charger.
                4. Missing features and options in Always on display.
                My phone model is A520w.

                  • I
                  • IamWhoIam
                  • xGs
                  • 12 Jun 2020

                  Hassoun, 11 Jun 2020The proximity sensor is responsible for turning the screen ... moreOkay, now I understand. Thanks

                    • N
                    • NAEEM AHMED
                    • KIY
                    • 12 Jun 2020

                    Extremely satisfied...using it since March 2017... never reset... never faced any issues..Good battery

                      IamWhoIam , 11 Jun 2020Guys, Please why does my Samsung Galaxy A5 screen light r... moreThe proximity sensor is responsible for turning the screen off during a call when the phone's screen is covered with somthing or approaches the ear. Maybe when your finger moves it covers the proximity sensor and thus the screen turns off.

                        • I
                        • IamWhoIam
                        • xGs
                        • 11 Jun 2020

                        Guys,
                        Please why does my Samsung Galaxy A5 screen light repeatedly go on and off when I'm on call and have my finger across the screen, could it be the sensor?

                          • s
                          • salman
                          • X}$
                          • 07 Jun 2020

                          Hassoun, 07 Jun 2020So my advice to you is to make a backup to your mobile file... moreDoesn't seem like a hardware problem to me
                          anyway thanks for the advise , I'll try :)

                            salman, 06 Jun 2020yup bro , I did that from setting (i found the app in syste... moreSo my advice to you is to make a backup to your mobile files using smart switch app which is in the phone or download it from google play store or just backup your files to a laptop and make factory reset. I think this should reset the settings of the mobile and the apps settings and then solve the problem if as you are saying it's not a hardware problem.

                              • s
                              • salman
                              • X}$
                              • 06 Jun 2020

                              Hassoun, 06 Jun 2020There is no clear app to clear cache of the storage you hav... moreyup bro , I did that from setting (i found the app in system apps)
                              What I don't get is that when I receive a call, I am unable to hear the other party through the earpiece, but when I press the speaker option , the audio is played through the earpiece and it is loud and very clear and I am able to communicate without any trouble .

                                salman, 06 Jun 2020bro I thought about clearing phone cache, but unfortunatel... moreThere is no clear app to clear cache of the storage you have to go to settings-> apps sort them by size and then try to clear the cached data from the storage app by app to the first few large size apps. But I don't think this will help. An easier solution try to do factory reset. If for a certain virus or app or malfunctioning the earpiece speaker is not working this may help

                                  • s
                                  • salman
                                  • sUv
                                  • 06 Jun 2020

                                  Hassoun, 06 Jun 2020So you have to change the earpiece speaker or check the mot... morebro
                                  I thought about clearing phone cache, but unfortunately the phone app is not shown in application settings
                                  any idea where did it go?
                                  can this voice issue be because of this?

                                    salman, 04 Jun 2020did clean them but sadly, it didn't help So you have to change the earpiece speaker or check the motherboard

                                      I had this phone for over 2 years and frequently went into the water with it. I had no problems with this device after 3 years of owning it. The camera was not the best at that time but it was a fast device in those times. It fell and the back glass broke and sadly went underwater with it and the screen stopped working but it was great at the time it came out.

                                        • s
                                        • salman
                                        • sUv
                                        • 04 Jun 2020

                                        Hassoun, 02 Jun 2020First try to clean the earpiece speaker holes with a thin n... moredid clean them
                                        but sadly, it didn't help