Samsung Galaxy A5 (2017)
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Samsung Galaxy A5 (2017)

User opinions and reviews

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  • s
  • salman
  • X}$
  • 07 Jun 2020

Hassoun, 07 Jun 2020So my advice to you is to make a backup to your mobile file... moreDoesn't seem like a hardware problem to me
anyway thanks for the advise , I'll try :)

    salman, 06 Jun 2020yup bro , I did that from setting (i found the app in syste... moreSo my advice to you is to make a backup to your mobile files using smart switch app which is in the phone or download it from google play store or just backup your files to a laptop and make factory reset. I think this should reset the settings of the mobile and the apps settings and then solve the problem if as you are saying it's not a hardware problem.

      • s
      • salman
      • X}$
      • 06 Jun 2020

      Hassoun, 06 Jun 2020There is no clear app to clear cache of the storage you hav... moreyup bro , I did that from setting (i found the app in system apps)
      What I don't get is that when I receive a call, I am unable to hear the other party through the earpiece, but when I press the speaker option , the audio is played through the earpiece and it is loud and very clear and I am able to communicate without any trouble .

        salman, 06 Jun 2020bro I thought about clearing phone cache, but unfortunatel... moreThere is no clear app to clear cache of the storage you have to go to settings-> apps sort them by size and then try to clear the cached data from the storage app by app to the first few large size apps. But I don't think this will help. An easier solution try to do factory reset. If for a certain virus or app or malfunctioning the earpiece speaker is not working this may help

          • s
          • salman
          • sUv
          • 06 Jun 2020

          Hassoun, 06 Jun 2020So you have to change the earpiece speaker or check the mot... morebro
          I thought about clearing phone cache, but unfortunately the phone app is not shown in application settings
          any idea where did it go?
          can this voice issue be because of this?

            salman, 04 Jun 2020did clean them but sadly, it didn't help So you have to change the earpiece speaker or check the motherboard

              I had this phone for over 2 years and frequently went into the water with it. I had no problems with this device after 3 years of owning it. The camera was not the best at that time but it was a fast device in those times. It fell and the back glass broke and sadly went underwater with it and the screen stopped working but it was great at the time it came out.

                • s
                • salman
                • sUv
                • 04 Jun 2020

                Hassoun, 02 Jun 2020First try to clean the earpiece speaker holes with a thin n... moredid clean them
                but sadly, it didn't help

                  • ?
                  • Anonymous
                  • IWT
                  • 03 Jun 2020

                  This phone has a crappy camera and that's the reason I'm not buying a Samsung again. read the review, which says something else. Moreover, the back panel glues have softened and the glass came off after a year or so.

                    salman, 02 Jun 2020I've got a problem to which I cant find a solution, can you... moreFirst try to clean the earpiece speaker holes with a thin nail (if you phone is still water resistant and not disassembled before this might kill the water resistant feature). Some times these holes get full of dust and turn into mud with humidity and thus you can't hear during calls. I faced such a problem when I had a galaxy note two and this solution helped me a lot. Otherwise it's either you need to replace the earpiece speaker or a motherboard problem.

                      • s
                      • salman
                      • sUv
                      • 02 Jun 2020

                      I've got a problem to which I cant find a solution, can you guys help?
                      The earpiece suddenly stopped working and I am unable to hear voice from the other side (sometime I am able to but it is very low so I have to put it on speaker mode to talk).
                      I have check the call volume
                      restarted the phone
                      tried pressing on the head of the phone
                      but no luck
                      So if you guys have a solution please kindly let me know.
                      Thank you

                        • I
                        • IlMrva
                        • prP
                        • 01 Jun 2020

                        Had this phone for almost 3 years. All around great phone except for cameras which are utter trash

                          • M
                          • Mikosta
                          • Nug
                          • 01 Jun 2020

                          The phone Screen suddenly and gradually became blank, the battery doesn't last

                            • L
                            • LUSS
                            • pAY
                            • 29 May 2020

                            The sound from the external speaker suddenly stopped during a video call. I tried to flash the ROM but did not return. Does anyone have a solution?

                              • f
                              • fantech
                              • m0T
                              • 21 May 2020

                              May security patch received today. Samsung still remembers this phone.

                                • C
                                • Corvandel
                                • nET
                                • 20 May 2020

                                Pecko, 13 May 2020HELP anyone... I make hard reset and since than i can't log... moreEasy fix difficult for novice

                                  • J
                                  • Jaro
                                  • pmH
                                  • 18 May 2020

                                  Today I received 1 May patch. Weight around 75MB.

                                    • M
                                    • Mir
                                    • ki$
                                    • 14 May 2020

                                    Don Olson, 02 Apr 2020my problem is I don't know where to go to find how to turn ... moregoogle it my friend.you will find the answer.

                                      • P
                                      • Pecko
                                      • gKA
                                      • 13 May 2020

                                      HELP anyone... I make hard reset and since than i can't login with my email...and this is writen....This device was reset.to continue,sign in with a google account that was previously synced on this divice... and i trued with all my account and nothing...any help

                                        • ?
                                        • Anonymous
                                        • J6@
                                        • 05 May 2020

                                        fantech, 22 Apr 2020no more android updates for this phone??? last one was on f... morequarterly update will arrive not every month