Samsung Galaxy A73 5G
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Samsung Galaxy A73 5G

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Sabu K Thankappaan , 27 Sep 2023I have a Samsung a73 .l bought it for rs 44 thousand.after ... moreCant help but noticed your screen defect issue - same thing with me but on the M52-5G.
Apparently its happening on 6.7" AMOLED screens. I been pleading with Samsung.PH that this is a screen defect and not due to 'wear and tear' from after over 1 year of use.

Samsung has indeed announced a free repair policy for certain devices affected by the green line screen issue. This policy applies to out-of-warranty Galaxy phones and includes a one-time free-of-charge replacement of the OCTA assembly along with the battery and Rework Kit. The offer is valid until September 30, 2023. For instance, in the case of the Galaxy M52, if the issue is not caused by the user (like dents, damages, or water contact), Samsung may provide a free replacement. But if the damage is user-inflicted, they might not offer a free replacement. It’s always best to check with Samsung’s customer service for the most accurate information. "

" It seems that Samsung Galaxy phones are still being affected by the green line issue, which is a problem where a vertical line of green or purple pixels appears on the screen. This issue has been reported by users of various Galaxy models, including the Galaxy S20, Galaxy S21, Galaxy S22, Galaxy Note 20, and Galaxy Z Flip 4, Galaxy A73, Galaxy M52. Some users claim that the issue started after updating their phones to One UI 4 or One UI 6, while others say it happened randomly without any apparent cause. "

The green line issue is very frustrating for Samsung customers, especially those who have bought expensive flagship and mid-range phones. Many users have complained that Samsung’s customer service is not helpful and does not offer free screen replacement for the affected devices. Some users have even started online petitions to demand Samsung to acknowledge and fix the issue.

According to some sources, the green line issue is caused by a hardware defect in the OLED display panel manufactured by Samsung Display. The defect may be related to the degradation of the organic material that emits light in the OLED screen. The green line may indicate that the pixels in that area are no longer functioning properly and are stuck at a certain color.

Samsung has not officially addressed the green line issue or offered a permanent solution for it. However, some users have reported that they were able to get their screens replaced for free by Samsung after contacting Samsung CEO and involving media channels through social media or online forums.

The green line issue is a serious threat to Samsung’s reputation as a leading smartphone maker and display manufacturer. It may also affect its sales and profits in the highly competitive smartphone market. Samsung needs to communicate clearly with its customers and service centers about the issue and provide a fair and consistent policy for screen replacement. It also needs to improve its quality control and testing procedures to prevent such issues from happening again in the future.

https://www.androidheadlines.com/2023/07/galaxy-phones-still-affected-green-line.html

https://www.sammobile.com/news/samsung-phones-screen-issue-green-line-galaxy-z-flip-4

https://samsuggest.com/samsung-green-line-on-screen-issue-fix/

    • g
    • goku
    • sSN
    • 09 Oct 2023

    Sabu K Thankappaan , 27 Sep 2023I have a Samsung a73 .l bought it for rs 44 thousand.after ... moreThe same thing happened to me.

      • S
      • Sabu K Thankappaan
      • CbI
      • 27 Sep 2023

      I have a Samsung a73 .l bought it for rs 44 thousand.after one year and three month (yesterday) an updation I have done and a fluorescent green line seen on the screen. Display complaint occured. I went to Kottayam Service Center and they give me a helpline number.and at this time this number not responding.I have lost my money. And nobody bye this phone .After one year (warranty Period) should be careful...every updation.

        • N
        • Nommy
        • XKC
        • 26 Sep 2023

        Mine is not even a month old but it gives me headache😠 battery does'nt last, camera very bad arg🙆dark photos, m still using my old phone cz hai its better than this ish😠

          • ?
          • Anonymous
          • LxN
          • 23 Sep 2023

          shady266, 19 Sep 2023I am very confused between the two phones A73 & A54. I ... moreA73

            • G
            • GIO
            • Kg%
            • 23 Sep 2023

            hoping for a74

              • ?
              • Anonymous
              • Nvc
              • 21 Sep 2023

              shady266, 19 Sep 2023I am very confused between the two phones A73 & A54. I ... moreGet A73. Bcos A54 is heavier, with large bezels around.

                I am very confused between the two phones A73 & A54. I care about the battery, performance, and camera. I do not play heavy games, but I use the phone all day, so I have to worry about heat and lag.

                  • W
                  • Wilber
                  • x2G
                  • 16 Sep 2023

                  Its the best phone i have ever had,if you experience at some time heating problem or lag, just check for updates, Trust me,it solves the problem.

                    • ?
                    • Anonymous
                    • uEx
                    • 14 Sep 2023

                    Miki, 09 Sep 2023Heh, reading few negativ comments and cant belive... I'... moreNha, not bad phone, only badly priced. Pretty much A52s with $200 mark up
                    Could be great if priced near a53

                      • B
                      • Brent
                      • Ibx
                      • 13 Sep 2023

                      Elias, 26 Aug 2023My iPhone got stolen then I shifted to this phone. Worst ph... moreEither way, I think iPhone is crappie n I will never buy those iPhone piece of crappie any more

                        • M
                        • Miki
                        • swm
                        • 09 Sep 2023

                        Heh, reading few negativ comments and cant belive... I'm using this phone almost 1 year. I can say it is the best mobile phone with all benefits like screen, sound, speed...in this price class. I never had any problems with it. Using original fast charger that charges from 20% to 100% for 1 hour. Battery last ~2 days. If some one wonts to bye very good phone and wont to spend over 1000euros for phone this is the vest choise for you.

                          • ?
                          • Anonymous
                          • XDp
                          • 06 Sep 2023

                          Anonymous, 06 Sep 2023its made from plastic even the frame and its feel like a ch... moreOne positive thing is that its not heavy, like S 22,23 series.

                            • ?
                            • Anonymous
                            • 7P0
                            • 06 Sep 2023

                            its made from plastic even the frame and its feel like a cheap mobile

                              • J
                              • Jeetsinh
                              • X}d
                              • 04 Sep 2023

                              Samsung galaxy A73 256gb my phone is very dust bin phone battery problem,call calling voice problem, Hanging problem not Purchase a73 phone and more Samsung phone Samsung service is very very bed.

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                                • Valair
                                • y6W
                                • 04 Sep 2023

                                Honestly with all the negative reviews I read, do they have the same phone that I am using. Laggy this, trash this, garbage that. Honestly I couldn't trust user opinions because it is too subjective. I have had my phone for about a year now since my A52 got stolen. This I can tell you, between crappy Chinese phones (I had a couple Xiaomi, Huawei, One Plus) and Apple (My wife is using an Iphone 11 Pro Max which too darn picky) my phone ROCKS! Honestly I would go for a Sony these days but for the meantime my A73 5g (256/8 +8RAM plus) works all the time. No lag, long battery life, good for videos, picures, games that I play, internet and all of the humanly things you can possibly do for a phone. Wink wink.....

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                                  • Amir
                                  • N4K
                                  • 02 Sep 2023

                                  how much battery does your phone drain overnight?

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                                    • Anonymous
                                    • xjH
                                    • 01 Sep 2023

                                    prashaad, 23 Aug 2023I have been using for more than an year. So far no problems... moreHow much is a73 in port harcourt?

                                      • ?
                                      • Anonymous
                                      • r39
                                      • 31 Aug 2023

                                      Good day, I have not used Samsung A73, but I have used Samsung A71. Seriously, I am disappointed . The screen just started bringing our lines. This happened just a 1Yr and 2months I bought the phone. Just too bad , too bad

                                        • ?
                                        • Anonymous
                                        • y6V
                                        • 30 Aug 2023

                                        Been using for more than half a year and it is an excellent phone