Samsung Galaxy J7 Prime
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Samsung Galaxy J7 Prime

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  • R
  • Rek
  • 9Eg
  • 08 Aug 2017

mobile data of 2 sims are both running when turned on. cant find option to turn on only 1 sim for mobile data. someone got a fix?.

    • ?
    • Anonymous
    • vV5
    • 08 Aug 2017

    AnonD-690110, 07 Aug 2017I'm having 2 j7 prime phones SM- G610F (manufactured in Chi... moreMaybe it had been rooted

      • ?
      • Anonymous
      • Ej9
      • 08 Aug 2017

      my Samsung J 5 Prime has just shut down and is not coming back on? why is this happening?

        • ?
        • Anonymous
        • uPE
        • 07 Aug 2017

        Theme are not downloaded. Why??

          • S
          • Shanky
          • gMx
          • 07 Aug 2017

          In my gallery app, all thumbnails are not showing & when I click on any pic, the app got stock & touchwiz don't respond.. kindly help me anyone please

            • A
            • Akhil
            • 2SN
            • 07 Aug 2017

            Please upgrade samsung galaxy prime to nougat

              • D
              • AnonD-672235
              • KIE
              • 07 Aug 2017

              Shubham , 07 Aug 2017hello please tell me in j7 prime which screen protectoin i ... moreall are best glass,,,

                • S
                • Shubham
                • gMA
                • 07 Aug 2017

                hello please tell me in j7 prime which screen protectoin i mean goorila.glass 2-3-4 which gorilla glass please tell me please

                  • D
                  • AnonD-542833
                  • gM$
                  • 07 Aug 2017

                  mustapha, 06 Aug 2017sure Im using original charge and cable .. I took a screen... moreDo a hard reset of your device and than use it for few days to observe the battery with installing the most essential apps. If the issue still persist than visit a nearby Samsung service center and replace the battery, as it is a new device you should get a replacement battery for free. Regards.

                    • D
                    • AnonD-542833
                    • gM$
                    • 07 Aug 2017

                    AnonD-690110, 07 Aug 2017I'm having 2 j7 prime phones SM- G610F (manufactured in Chi... moreSecurity updates are country specific. So, you should get updates on different time. Regards.

                      • D
                      • AnonD-690117
                      • yQK
                      • 07 Aug 2017

                      Please update samsung j7 prime to nougat 7.0 android

                        • D
                        • AnonD-690110
                        • MsN
                        • 07 Aug 2017

                        I'm having 2 j7 prime phones SM- G610F (manufactured in China) and SM-G610F/DS (manufactured in Vietnam). While i got latest security patch updates for my SM-G610F, there have been no updates at all for my other SM-G610F/DS phone. Why am I not getting the update in my other phone? Please if anyone could reply

                          • H
                          • Hari
                          • XPB
                          • 06 Aug 2017

                          duke, 05 Aug 2017should I buy the galaxy C5 or the J7 prime?????I think j7 prime is good one

                            • m
                            • mustapha
                            • N4d
                            • 06 Aug 2017

                            AnonD-542833, 06 Aug 2017Your device and charger is just 1 month old, so there shoul... moresure Im using original charge and cable .. I took a screenshot, to clear my situation!! http://imgur.com/a/ZnVM1
                            take a look..

                              • j
                              • jig
                              • N7G
                              • 06 Aug 2017

                              AnonD-542833, 06 Aug 2017Relax. Don't be panic. Have some deep breath and calm down.... morewe hope so.

                                • V
                                • Viru
                                • gMx
                                • 06 Aug 2017

                                3 month old new phone battery taking too much time to charge earlier it got full charge in 2.15 hrs but now only 30 t0 40% in same time

                                  • B
                                  • Bashka
                                  • r2Q
                                  • 06 Aug 2017

                                  AnonD-542833, 06 Aug 2017Relax. Don't be panic. Have some deep breath and calm down.... moreThank you

                                    • D
                                    • AnonD-542833
                                    • gM$
                                    • 06 Aug 2017

                                    Bashka, 06 Aug 2017please help i canno update my j7 prime to nougat proce... errorRelax. Don't be panic. Have some deep breath and calm down. If there is a Mountain Dew (or Coca Cola will also work) can is nearby, than drink it at once.

                                    As for Nouget update, it is still not released for normal users. It will probably released September or November to us. Till than chill. ;-)

                                      • B
                                      • Bashka
                                      • fmW
                                      • 06 Aug 2017

                                      please help i canno update my j7 prime to nougat proce... error

                                        • D
                                        • AnonD-542833
                                        • gM$
                                        • 06 Aug 2017

                                        mustapha, 05 Aug 2017Hello, I bought j7 prime before 4 weeks from now, recently ... moreYour device and charger is just 1 month old, so there should be no issue with battery and charger itself.

                                        Anyway as you have not mentioned which charger and cable you are using, I will advice you to use the original Samsung charger head and a cable. You should borrow one from someone to test the device whether it be a heated or not.

                                        Meanwhile when charging the device make sure all background apps are cleared, specially those one which use mobile data constantly. If possible shut off the Wi-Fi and mobile data to see any difference.

                                        Personally I don't advice anyone to run a beta app on your main device, one should test it on a secondary device or in simulator.

                                        Last but not I doubt your beta app may have done some harm to your device. So you should do a hard reset ASAP. Regards.