Samsung Galaxy M31
- E
- Elrp
- NgQ
- 15 Nov 2020
Am gonna to buy is that worthy?
- N
- NTG
- f}I
- 15 Nov 2020
Dear Samsung,
This is with is related to the heating problem of Samung M31 which many users have come across.
As you can observe many of Samsung M31 users has complained about the heating issue but still relevant authorities has not admited this problem and no resolution has been given so far. When an users comment on the heating issue common automated resolution tips such as close background apps, optimize the device, uninstall unnecessary apps etc. send you all.
Please note that you have developed M31 with octa core processor and 6/8 GB ram to multi task and use apps consumer preferences. If you suggested to users not to keep background apps then the device get overheat, it''s not a falt of the user but it''s a major problem of your product. I''m so surprised the Samsung engineers didn''t check this problem prior releasing M31.
This not a problem that one or two customers facing but all the customers who purchased M31 from various countries.
Please don''t sent send unnecessary resolution to cover up your falty.It has been months now users are complaining about but up to now Samsung company have not even open their eyes.
All these user are using smart phones not for the first time. All of them are having experience in using a smartphone. But non of them are buy smart phones to _quotTOST BREAD OR BOIL EGGS OR WATER_quot beacuse right now these are what users doing from M31 with the heat issue.
You all have introduced these kind of community platforms to get insights and concerns of the customers and provide prompt reply and resolution to their pain points. Indroucing products with errors and bugs makes a huge dissatisfaction among customers and which will leads customers to consider other competitors.
Also note that most customers are doing resurch before they purchase a device and people look on these community platforms and their reviews. Negative comments and feedbacks will lose customers for Samsung.
Open your eyes and go back to your drawing books and see what you can do to overcome this problem. No point of launching various models to the market if can''t fix problem like this. If you all fail to do such admit that it''s falt of yours (like Note 7 batteryfalt) inform the customer to return the device and get a money back.
Disappointed M31 customer.
- ?
- Anonymous
- YUU
- 14 Nov 2020
Finally One UI Core 2 5 update for M31 outside India, unfortunately this is merely One UI Core 2.5 & not the full version One UI 2 5 like that of A71, so haptic feedback typing is not available & no much improvement over One UI Core 2 1.
In short One Ui Core 2.5 is only equal to One Ui 2 1
Still is OK since i bought M31 at a very low price & can't expect much.
- t
- tsikos
- eLv
- 13 Nov 2020
Anonymous, 11 Nov 2020No One UI 2.5 update outside India, Samsung shouldn't ... moreI can confirm. In Europe i am still on OneUI 2.0 and security Feb 2020. Sad.
- P
- Pesco
- NXN
- 13 Nov 2020
Hello guys, After installing the latest July 2020 Software update, I am facing the following problem on my M31 phone (model: SM-M315F/DS):
After switching off the phone, when I press the power button, first a round charging symbol is displayed (without any percentage in it), but the phone doesn't switch on. If I then release the power button and then press it again, then only the phone boots and switches on.
Is it a bug in the update or there is problem in my phone hardware?
Is there any one with the same problem? And who can help me please??
- K
- Kelly George
- C9a
- 13 Nov 2020
I also managed to get one during Lazada's 11.11 sale for 48 percent off here in the Philippines. The phone is arriving any time now. Yes it actually sold out within a minute of the sale. Happy I got one to replace my Nokia 7 plus
- D
- Deinos
- t7E
- 12 Nov 2020
P, 11 Nov 2020Did you actually manage to order one? It sold out instantly... moreI was able get the 50% off.. It was sold out in few seconds.
- ?
- Anonymous
- YUU
- 11 Nov 2020
No One UI 2.5 update outside India, Samsung shouldn't have sell M series outside India if there don't intend to update M series phone outside India, there should just sell M series only in India
- P
- P
- 7Xc
- 11 Nov 2020
Beethoven, 08 Nov 2020This device is 50% off in my country on 11.11 for only $100 🤩🤩Did you actually manage to order one? It sold out instantly like I never even saw the add to cart option
- M
- Musthafa
- D0d
- 10 Nov 2020
Does this support vr
- ?
- Anonymous
- YUU
- 10 Nov 2020
Shaaks, 09 Nov 2020Can anyone help me with this?
When calling does the screen... moreTechnically is on standby, as the screen will turn black when we put the phone next to our ear, once the proximity sensor no longer detect our ear the screen will be back on.
What's you problem, I thought all the touch screen smart phone is the same when making call.
- ?
- Anonymous
- gpu
- 09 Nov 2020
Badr0, 08 Nov 2020Hello, is there any way i can record calls with this phone,... moreVoice recorder
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- Anonymous
- 04}
- 09 Nov 2020
Shaaks, 09 Nov 2020Can anyone help me with this? When calling does the screen... moreon the speaker
- S
- Shaaks
- IWR
- 09 Nov 2020
Can anyone help me with this?
When calling does the screen turn off? Or will it be on standby?
- T
- Tarsier343
- P@S
- 08 Nov 2020
Badr0, 08 Nov 2020Lucky you :) , wich country ?It's probably the Philippines, the m31 will have a sale on 11.11 here in the philippines
- B
- Badr0
- fqT
- 08 Nov 2020
Beethoven, 08 Nov 2020This device is 50% off in my country on 11.11 for only $100 🤩🤩Lucky you :) , wich country ?
- B
- Badr0
- fqT
- 08 Nov 2020
Hello, is there any way i can record calls with this phone, i'm not from india so built-in recorder doesn't work in my country (i do not see it in phone settings), i tried a lot of apps (call recorder) but nothing worked, any solutions pls !!!
- ?
- Anonymous
- gpm
- 07 Nov 2020
Ygn, 07 Nov 2020Samsung A51 or Samsung M31? I want use for delivery app. So... moreSamsung m51 is better slightly than samsung m31. Samsung m51is expensive . If you don't care for money choose samsung m51. If you care for money samsung m31 is enough.