Samsung Galaxy M31s
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Samsung Galaxy M31s

User opinions and reviews

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  • A
  • Ankur
  • Fvc
  • 24 Feb 2023

I bought this phone on august 2020. The clarity of camera decreases after 6 months after 1year 3 months its speaker voice become too bad and now motherboard problem. I trust samsung more than any other phone but this is the worst phone from worst company. New motherboard will cost 9k rs.
Samsung should change this motherboard for free for everyone who is facing this issue.

    • v
    • vinod
    • U{B
    • 16 Feb 2023

    i am facing the same above mention problems in the same mobile.

      • S
      • Sebin
      • 7j{
      • 15 Feb 2023

      Piyush, 13 Feb 2023M31s has a big issue, my phone auto restart frequently. It ... moreI bought my phone in September 2020.. I changed my motherboard after 1 year as water entered in my phone(due to personal carelessness) but now ,from Feb 13th onwards, my phone started to restart frequently. I guess I am also facing the same issue as you.

        • P
        • Piyush
        • 7tT
        • 13 Feb 2023

        M31s has a big issue, my phone auto restart frequently. It started in 10 months... when i visited Customer care they fixed under warranty in insisted for extended warranty... now the same problem started and warranty has expired... now they are asking 8500. Worst phone and poor service from Samsung. I feel cheated by Samsung

          I bought this M31S 2.5 years back. However, the phone was hanging suddenly when Logo is displayed without booting in. When, I approached their authorized service center they were asking me to replace motherboard which will cost me Rs 8500/- but the replacement couldn't be guaranteed for performance. A big let down by Samsung. Due to this reason, I never ever going to buy the branded products in future.

            • Y
            • Yogesh 8920111670
            • CbF
            • 08 Feb 2023

            M31s has a big issue, my phone auto restart frequently. Customer care also asking 7 to 8K for fixing this issue. Worst phone and poor service from Samsung.. Due to issue in their device customer had to pay money. Big thumbs down

              • ?
              • Anonymous
              • XBx
              • 19 Jan 2023

              Currently using this
              No issues other than slight heating on 4g
              Battery last well
              Pubg lags and heat so you must use a game cooler for no lag

                • V
                • Vijay
                • 7kp
                • 18 Jan 2023

                Exynos chipset is very weak in performance and also have network issue. I will not suggest Samsung Exynos smartphones to anyone. Now a days Samsung also makes low quality of display and camera outer glass.

                  • S
                  • Sachin
                  • xDH
                  • 11 Jan 2023

                  Features of this phone is very good, Problem is in IC of this phone, phone will get switched off and not getting one again because of the IC fuse very frequently.

                    • ?
                    • Anonymous
                    • D02
                    • 10 Jan 2023

                    Sumit R, 18 Dec 2022Facing restart problem due to the motherboard which is caus... moreSame here bro

                      • A
                      • Aditya
                      • s8f
                      • 05 Jan 2023

                      Samsung after eact update makes this phone slow very slow & sluggish

                        • c
                        • ch. Murali
                        • XT7
                        • 18 Dec 2022

                        Very worst this mobile, also this mobile 6 months ok ,but after 6 months mobile Highly hanging problem
                        every time hanging but camera quality good working bad

                          • S
                          • Sumit R
                          • 7km
                          • 18 Dec 2022

                          Facing restart problem due to the motherboard which is caused due to the exynos 9611 chip. Pathetic experience after 2 years.

                            • S
                            • Simba
                            • xjH
                            • 16 Dec 2022

                            Exactly 12 months now using this mobile and enjoying it. No problems im experiencing even though its loaded with many apps not games though. But i have noticed that when charging it starts to heat up excessively and to counter that i have to charge it with data off or in airplane mode or off state. I don't have any complaints so far. Battery lasting through the day well. If anything changes will update

                              • m
                              • m31s
                              • gFB
                              • 16 Dec 2022

                              My experience is the opposite of most of the comments here. I bought this phone for my wife on January 5, 2021. Its almost 2 years now and we haven't experience any problem with the unit except that it hangs for a few seconds (5 to 7 sec), which rare happens.

                                • M
                                • M PAVUNRAJ
                                • D07
                                • 13 Dec 2022

                                Very worst this mobile, oct to now still if any not coming latest version, also this mobile 6 months ok ,but after 6 months mobile Highly hanging problem

                                  • ?
                                  • Anonymous
                                  • r3b
                                  • 05 Dec 2022

                                  I bought this useless phone after 3-month the screen went off fixing the screen is half of the phone cost

                                    • A
                                    • ANEEZ
                                    • mGt
                                    • 19 Nov 2022

                                    It was a nice phone model ,but after software update in October it became worse .then & there getting restarted . When I went to a service person he is showing me the same models recently having same issues .now need to buy a new mobile

                                      • S
                                      • Star
                                      • jgU
                                      • 17 Nov 2022

                                      Restarts like every two minutes...very pathetic device.

                                        • R
                                        • Raghu krish
                                        • D02
                                        • 15 Nov 2022

                                        I am using since 6 months it restarting and some times taking too long time to restart ..