Samsung Galaxy M31s
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Samsung Galaxy M31s

User opinions and reviews

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  • S
  • SamX5
  • XR0
  • 23 Aug 2022

Seems motherboard issue is common for this device, many such cases reported in 2022 including my own. Phone went dead in the middle of call, service centre told motherboard issue. Got it replaced after spending 8k as new device would drain min 20k. Suspected issue is the Software Update from Samsung. Is it an intentional bug in the software update to force users into buying new devices?

    • R
    • Rishav Gupta
    • U{$
    • 21 Aug 2022

    I spent my hard earned money on this useless product. After visiting service centre they told me Motherboard issue. In future i will never buy any samsung product. Rating 3 out of 10.

      • F
      • Fayas
      • y2g
      • 19 Aug 2022

      This phone sucks with motherboard damage just after one year. Never buy Exynos 9611 which is shit SoC and will get damaged after updates. Soln. is to delete all unnecessary apps and services using adb and if possible flash a light custom rom.

        • P
        • Pn
        • Dks
        • 16 Aug 2022

        Worst mobile
        I have brought July 20 ,mother board problem occur
        But service center not resolved problem
        Worst mobile
        Not buy

          • D
          • Dhillesh
          • U@J
          • 15 Aug 2022

          Dear sir/ madam
          I bought samsung galaxy M31S 16 months ago.
          Recently (14 may 2022) mobile has hanged continuously and I was handover the mobile to samsung store. Actually, there is a mother board complaint, but the samsung store people said power button problem, I was paid 1134 ruppees and the service man said the mobile is ok. I was check the mobile today by inserting SIM card, after inserting sim card immediately the same problem arises. I trust the samsung store people, I was belive there words but they fraud me.
          It's very bad experience.

          Really it's hurt me a lot,
          Just 16 months how the mobile mother board has problem. I feel samsung has a brand but samsung Galaxy 31 S has a failure model.
          Mother board complaint In many of my friends mobiles

            • ?
            • Anonymous
            • D0d
            • 14 Aug 2022

            Joji, 15 Jul 2022Never buy Samsung phone. The same issue for my phone. I bou... moreM31s was launched on July 2020, how did you buy it on Dec 2019??

              • ?
              • Anonymous
              • D0d
              • 14 Aug 2022

              Amarathore, 12 Aug 2022Please don't ever buy any of Samsung mobile, they don&... moreI don't know why everyone is cursing on samsung, mine is still working fine. I was one of the early buyers of this model. It is still working fine for me without any fault.

                • A
                • Amarathore
                • KA0
                • 12 Aug 2022

                Please don't ever buy any of Samsung mobile, they don't have research done on their models completely, I'm also facing same motherboard issue, my phone restarting everywhen, will never ever purchase any of the Samsung product from now.

                  • R
                  • Raj
                  • U{U
                  • 11 Aug 2022

                  The worst phone ever seen, mother board failed 2times in just two years

                    • S
                    • Sam
                    • 7km
                    • 09 Aug 2022

                    My M31s just shutdown automatically indefinitely! Terrible experience, just completed 1.4 years with the device.

                      • ?
                      • Anonymous
                      • DkQ
                      • 09 Aug 2022

                      Very good mobile with excellant battery and cameras. One of the best mobiles for the price.

                        • D
                        • Durai
                        • D0Y
                        • 08 Aug 2022

                        Don't buy this anyone Because motherboard problem with restart complained

                          • B
                          • BALA
                          • D0h
                          • 08 Aug 2022

                          Plssssss dnt buy Worst Motherboard. i am an normal user my phone also not working nw due to Motherboard

                            • S
                            • Suresh
                            • EU0
                            • 06 Aug 2022

                            I have bad experience please buy don't this mobile. Mother board problem

                              • ?
                              • Anonymous
                              • EU0
                              • 06 Aug 2022

                              Vishwas , 06 Aug 2022Worst choice if you are buying this one. It has a motherboa... moreYes i have same.

                                • V
                                • Vishwas
                                • CbB
                                • 06 Aug 2022

                                Worst choice if you are buying this one. It has a motherboard issue.

                                  • S
                                  • Swapnil Naik
                                  • CbD
                                  • 31 Jul 2022

                                  Frequent restart issue. Motherboard cost around 9k. Only 1.5 years.
                                  Waste of money.

                                    • n
                                    • narendra
                                    • PUg
                                    • 28 Jul 2022

                                    i am using samsung m31 since 2020 in july 2022 mother board issue, not available in market.
                                    useless

                                      • ?
                                      • Anonymous
                                      • vG5
                                      • 27 Jul 2022

                                      Sam, 08 Jul 2022Autoreboot issue in endless loop. Samsung customer care is ... moreAnd now they are asking 8k, motherboard is in demand, how cheap this company is

                                        • g
                                        • giri
                                        • DkW
                                        • 26 Jul 2022

                                        dont buy this mobile after a year there will be motherboard issuse autorestart problem plzzz dont buy this mseries