Samsung Galaxy M31s
- D
- Durai
- D0Y
- 08 Aug 2022
Don't buy this anyone Because motherboard problem with restart complained
- B
- BALA
- D0h
- 08 Aug 2022
Plssssss dnt buy Worst Motherboard. i am an normal user my phone also not working nw due to Motherboard
- S
- Suresh
- EU0
- 06 Aug 2022
I have bad experience please buy don't this mobile. Mother board problem
- ?
- Anonymous
- EU0
- 06 Aug 2022
Vishwas , 06 Aug 2022Worst choice if you are buying this one. It has a motherboa... moreYes i have same.
- V
- Vishwas
- CbB
- 06 Aug 2022
Worst choice if you are buying this one. It has a motherboard issue.
- S
- Swapnil Naik
- CbD
- 31 Jul 2022
Frequent restart issue. Motherboard cost around 9k. Only 1.5 years.
Waste of money.
- n
- narendra
- PUg
- 28 Jul 2022
i am using samsung m31 since 2020 in july 2022 mother board issue, not available in market.
useless
- ?
- Anonymous
- vG5
- 27 Jul 2022
Sam, 08 Jul 2022Autoreboot issue in endless loop. Samsung customer care is ... moreAnd now they are asking 8k, motherboard is in demand, how cheap this company is
- g
- giri
- DkW
- 26 Jul 2022
dont buy this mobile after a year there will be motherboard issuse autorestart problem plzzz dont buy this mseries
- p
- pratima
- TS8
- 22 Jul 2022
Similar issue is with my from from Last week, guess this has become a common issue with this model.
- P
- PARESH Randeria
- rK5
- 21 Jul 2022
Don't buy, after a year mother board issue starts.
- V
- Vignesh
- Fvc
- 16 Jul 2022
The phone was working normal only for 2 months. I am not a heavy user. I use only whatsapp, youtube and phone. Motherboard is gone. Samsung service person telling 8000 for replacing new motherboard and there is no warranty for that. Wherever I give for service in other centres, they are telling M series if full of failures and changing the motherboard will not be usefull.
- J
- Joji
- L1w
- 15 Jul 2022
Never buy Samsung phone. The same issue for my phone. I bought this Samsung m31s 2019 December. Now, I can't use it. Reputed companys how they can do like this.
- B
- BGS PILLAI
- HjX
- 15 Jul 2022
Kapes, 15 Jul 2022Those with AUTOMATIC RESTART / HANGING AT BOOT SCREEN, pls ... morebut i did new os installation from service center. and updated latest one. but still restarting.
- K
- Kapes
- rKA
- 15 Jul 2022
Those with AUTOMATIC RESTART / HANGING AT BOOT SCREEN, pls try this guys. Luckily, but DEFINITELY worked for me after trying out several "solutions." Might save you some money by not opting for motherboard replacement.
Here's what I did: Had a FACTORY RESET done at a Customer Care Center. This will get it back to the state you had got your phone in. Costs 236 bucks. Doing factory reset by yourself doesn't work. After that, install the latest update by yourself (I believe this MAJOR update was released on May 22, 2022).
That should do it. Has worked for me (after some initial hiccups). No more AUTOMATIC RESTARTS / HANGING AT BOOT SCREEN for me now thankfully.
- S
- Sanjay
- fCB
- 10 Jul 2022
Worst phone M31s
Rebooting again and again.
Never go with Samsung
- B
- BGS PILLAI
- HjX
- 09 Jul 2022
BGS PILLAI, 06 Jul 2022I am facing similar problem in M31s series. Mobile getting ... moreafter 10 days struggling now ceo-desk telling that this restarting is happening due to water inserting in to board ( color changing near charging area). i think this color changing in common for all.
i think myself was totally fooled by samsung because of purchasing this model. be alert.
- S
- Sam
- X$Z
- 08 Jul 2022
Autoreboot issue in endless loop. Samsung customer care is asking for 5500 rs to replace motherboard. Even maintaining in good condition such issue is raised.
- B
- BGS PILLAI
- HjX
- 06 Jul 2022
I am facing similar problem in M31s series. Mobile getting hang and restarting. this was my worst experience for this phone. Requesting the Samsung family to check the issue as customer care people already said that motherboard related issue i.e IS issues and charges applied. kindly do the needful and change the mobile as fault is from your IS end. Same thing is happening to all who purchased 1.5 Years back. I am also facing same issue. Customer care is not caring us. Samsung service/sales head to check this issue.
- P
- Pradeep
- DkR
- 23 Jun 2022
Exactly after 1.2 year, My mobile stopped charging, when i checked with customer service center they told you need to replace charging port which costed me around 1800 /- rupees, even though I maintained my mobile in good condition,
after another 2-3 months now, my phone has started to auto reboot with an endless loop, which makes it unusable, When i checked with customer support first they said may be software issue and reinstalled the same which costed me 236 /- rupees, after a week again the same issue occurred now, when i again checked with customer care they said Motherboard has given up and we need to replace, which cost 7500/- rupees... are you serious i could have bought a new phone instead of repairing the same, i am sure this is caused by an software update which was released by samsung, but we need to pay for it.
I am not sure if this complaint is going to help, But at least it will be a lesson who blindly trust a reputed company whose mobile wont last for 2 years.
Being a loyal Customer and believe in samsung, I will check how samsung responds to this issue and their support, If i do not get any fruitful reply, Thanks samsung, this will be the last product i will be using from samsung not just me but make sure all my family do not buy anything from samsung,
Remember you are not loosing money here, you are on the brink of loosing a loyal customer.