Samsung Galaxy M31s
- A
- Austin
- XSe
- 06 Jun 2022
Samsung M31s, worked well from Aug2020 to May2022. 5th June 2022 abruptly the phone restarts and then does not go beyond the logo. Not rebooting. Motherboard to be changed they say Rs.8810. They are unable to replace the exact part which is defective and have to replace the whole motherboard hence this high cost of service. Which is more difficult?
Spent Rs.21499 on phone which worked 21 months so exactly Rs.1000 per month. Mother board replacement , who knows how long it will work?
Approached customer care. They were very cordial, said understood our problem but Unable to help. Said It is Company Procedure.
IS THIS REALLY WHAT THE SAMSUNG BRAND STANDS FOR? SAD..........
- j
- jaiveer
- D0e
- 04 Jun 2022
Senthil, 01 Jun 2022Never go for Samsung, this M31s is a waste model and i am f... moreyes same issue it was not booting issue they told to change mother board and cost is almost 50% of mobile
- R
- Rajesh Jangir
- rJZ
- 02 Jun 2022
Senthil, 01 Jun 2022Never go for Samsung, this M31s is a waste model and i am f... moreYes you are right my phone is dead after software update on 13 May 2022 and samsung is not solving my probleam
- ?
- Anonymous
- 6P0
- 02 Jun 2022
Its more than year bought this mobile working smoothly not a single problem i faced so far no restart issues battery long lasting almost 1 and a half-day today upgraded to 4.1 12.
- S
- Senthil
- B1H
- 01 Jun 2022
Never go for Samsung, this M31s is a waste model and i am facing the restart problem and Samsung service center is advising to change the mother board for Rs.9000. Overall the Samsung quality has gone and they have to think from the customer point of view or else they will disappear from the market. Waste of money.
- c
- candi43
- P%{
- 01 Jun 2022
I bought Samsung M31S (Model No.SM-M317F/DS) about 1 year ago but now it is facing auto restart problem, to solve this problem I went to Samsung service center where I was told that your phone has hardware problem and its motherboard will be changed and its cost is 8200/-
my money got completely wasted. worst worst worst phone ever by Samsung
I Wud Never Suggest This to any of my known ones.........
- S
- Shambhavi
- bEJ
- 25 May 2022
This is the worst phone ever i bought this phone because of its nicely decrypted feature but one day after the update this phone was completely dead and didn't get restarted , in their service center (Samsung SERVICE Center) they were also unable to restart the phone by either way hardware or software fault.
my money got completely wasted. worst worst worst phone ever by samsung...
- S
- Saini
- 2@k
- 18 May 2022
I bought Samsung M31S (Model No.SM-M317F/DS) about 1 year ago but now it is facing auto restart problem, to solve this problem I went to Samsung service center where I was told that your phone has hardware problem and its motherboard will be changed and His cost is 8200/-
Now you tell that currently the price of this phone is only between 4000 to 5000, then how can anyone spend 8000 in repairing it?
- k
- krgemini
- QBk
- 11 May 2022
very shameful policy by samsung by giving one ui core version to m31s, whereas with absolutely same hardware or rather a bit inferior hardware, a51 is running full fledge one ui 4.1
- ?
- Anonymous
- 7Xc
- 08 May 2022
Prabhu , 07 May 2022My galaxy m31s motherboard problem so how can i use mobile Thats a common problem of Crappynos phones, they burnout motherboard alot & fast due to them overheating.
Avoid Crappynos phones like a plague!
- P
- Prabhu
- D0b
- 07 May 2022
My galaxy m31s motherboard problem so how can i use mobile
- S
- Saurabh
- DkI
- 04 May 2022
Nagaraju, 10 Feb 2022Motherboard issuesRestart problem m31s
- p
- prince
- GEn
- 27 Apr 2022
why theres no volte on status bar i already on the volte setting and theres no secure folder and record screen video
- S
- Samee
- rKy
- 27 Apr 2022
Devendra, 03 Apr 2022 After more than one year smooth operation ,now my M31s has... moreMy m31s same problem
- x
- xFlashdancer3
- ajZ
- 18 Apr 2022
I've been using my M31s for almost two years now, no problems so far, smooth operation and bulletproof battery & battery life. Definitely a good choice.
- I
- Ilan
- U@3
- 04 Apr 2022
Guys my sincere request don't buy this model.. after using one year it started hanging, flickering & ghost touch.. it's really annoying.. i thought of not buying or recommending Samsung to anyone for ever in life.
- D
- Devendra
- u1D
- 03 Apr 2022
After more than one year smooth operation ,now my M31s has started abrupt auto restart & am really upset with this problem. Service center said for motherboard replacement which costs around Rs 8000- not viable solution. going for local solotion or else it would be scrapped. No other option available. Samsung ...please solve issue... brand name at stack.
- ?
- Anonymous
- X{8
- 02 Apr 2022
It has been 1 year since I bought the phone and till date it seems to be working fine
- M
- Mich
- rAR
- 01 Apr 2022
anonymous, 04 Mar 2022I have problem of Auto Restart frequently of my Galaxy M31s... moreSo true. I had the same problem with mine and it's good for nothing now. Never going for a Samsung phone ever.
- A
- Android.Oreo
- 7k9
- 24 Mar 2022
amar, 18 Mar 2022This problem of restarting will continue even if you format... moreYes it worked for a few days and again the problem started. I will not spend money to replace the Motherboard. Currently using my old Moto X4