Samsung Galaxy Note5 Duos
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Samsung Galaxy Note5 Duos

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  • Anonymous
  • PxY
  • 31 May 2016

Hi I am from Solomon Islands, could not make a call out from my sim 2 with any network but I can only receive calla, text messages and data. Any idea why this is happening?

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    • V
    • XMC
    • 30 May 2016

    H, 28 May 2016I have the same issue here, updated my phone to Current v... moreMy current version is N9208ZTU2BPE1, with May security updates. I think Sammy is quite ignorant and/or so slow when it comes to dealing with the customers' feedback and suggestions.

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      • H
      • t7G
      • 28 May 2016

      V, 28 May 2016I still have the same network problems, sm-n9208 duos, even... moreI have the same issue here, updated my phone to
      Current version:N9208XXU2BPE2/
      N9208OLB2BPE2/N9208XXU2BPE1
      It started about 5 days ago. I still have v5.0 then when both my SIMS lost 3G/4G signal, i brought it to Samsung service and they said that it's an issue with my provider. Apparently I am locked to the Phone provider, but that's crazy because it used to work just fine, even with my Note 4. Somehow they forced my to upgrade to 6.0.1 and now i have 4G on sim one but 2G only for SIM 2. That sucks because I have data for both.
      I found a link that unlocks my phone from the carrier, will that solve my issue here?

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        • PxF
        • 28 May 2016

        I still have the same network problems, sm-n9208 duos, even after updating yesterday at 209MB. First, 4G band 7 (2600MHz) is not supported anymore and sim2 could access only 2G and 3G, not 4G, even if sim1 is already disabled from 4G.

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          • AnonD-504023
          • fmg
          • 27 May 2016

          Hmm....finally Samsung has solved note 5 duos sm n9208 network problems...I am now able to get both 2g and 4g networks.....the update was about 134mb

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            • AnonD-504023
            • fmg
            • 27 May 2016

            Hmm....finally Samsung has solved note 5 duos sm n9208 network problems...I am now able to get both 2g and 4g networks.....the update was about 134mb

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              • sam-gho
              • Lh9
              • 27 May 2016

              AnonD-499360, 26 May 2016Iam from india. Plz help me . I Got Updation Notification O... moreupdate your phone,factory reset and you will not face any of those issues

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                • Pupafoo
                • Ibx
                • 27 May 2016

                Wally, 12 May 2016I have got a note 5 sm-n9200 dual SIM a few days back! Afte... moreSame problem here. Turning disk dim on forces the second sim mobile network to an unusable 3G. 4G works only if you're using mobile network via sim 1. Horrible upgrade.

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                  • AnonD-499360
                  • rAf
                  • 26 May 2016

                  Iam from india. Plz help me . I Got Updation Notification On My Scroll Bar. I didnt updated yet. I have read many complants here ? Plz tel Should I Update To Mashmallow ? ANy Drwbacks ? I Contacted Servc cntre near my City thn the representative told that some issue in duos,samsung Not yet fixed that. He was my friend. So What Should I Do... Help Me

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                    • RAZZ
                    • rAf
                    • 26 May 2016

                    ANy one please help . Should I Update My Note 5 Duos To Mashmalow? Is Ther Any Problem ? I Contacted Samsung service centre they told that Some Problm in Mashmalow. Plz Help Me. I Am From India

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                      • Dharmesh_k
                      • XNp
                      • 26 May 2016

                      Tukur Yamele , 15 May 2016I think your device is CDMA and not GSM. They use to manipu... moreI have same problem with samsung note 5 dual SM N9200 Hongkong CDMA +GSM.After Updating Marshmallow CDMA is not detected by this device and Network provider update their service to 4G from CDMA network(Reliance Communication,India).Now 4G GSM is not working no network.VoLTE button show your current software version does not support this function.

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                        • Aftab
                        • 6PE
                        • 20 May 2016

                        Yasir, 07 May 2016Last night i updated my note5 n9208 to marshmallow i am fac... moreCan you please tell me where do you live ?
                        Cause i still didn't got mm update and i am starting to get worried that is there a fault in my device.
                        And i also have same sm-n9208 ₩variant

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                          • Rosh
                          • wYL
                          • 20 May 2016

                          Man it has a turn on delay

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                            • Usman
                            • PZF
                            • 18 May 2016

                            AnonD-298508, 16 May 2016Hi Usman,I bought Note 5 duos before 2 monhts and me too fa... moreYes i know about location. I already closed it but my cell still has same condition. I m seriously disappointed from its idal battery draing.like at night i checked the battery before sleep its was 51% and at morning(7:00am) it is at 24%. Cell always used 70 t0 80% of RAM.

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                              • AnonD-298508
                              • LTm
                              • 16 May 2016

                              Usman, 16 May 2016Such a bad phone in respect of battery life. Samsung made a... moreHi Usman,I bought Note 5 duos before 2 monhts and me too faced same issue.But,its actually not Note 5's problem rather its an android issue.Google location tracker is activated by default in Note 5.It may be useful if you lost your device,but its an extreme condition and you can deactivate it and can save a lot of battery.Infact,am getting 2 days battery from moderate usage,like 90 mins calling and 2 to 3 hours data connection.Its done like this,long press location icon in swipe down menu,in bottom you will find google location history.Go into it and there will be an option to deactivate it.Hope it will help.Cheers mate.Note 5 is still worth it and believe me,in practical usage Note 5 doesn't felt any difference comparing to S7.

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                                • Usman
                                • PZF
                                • 16 May 2016

                                Such a bad phone in respect of battery life. Samsung made a piece of crap. I bought it 2 days ago nd its battary dain like hell. Battery always daining rather u use it r not. I am a samsung user but now that is the last samsung phone of mine.

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                                  • RealMacoy
                                  • Fv4
                                  • 16 May 2016

                                  How can I improve the battery lifespan since I charge my Note 5 2 times a day. any suggestions guys?

                                  Thanks

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                                    • AnonD-508301
                                    • K6j
                                    • 15 May 2016

                                    Anil, 15 May 2016Where can I buy the Black Sapphire 64GB version of this pho... moreWhy buy now.note 6 will be available in sept

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                                      • AnonD-504023
                                      • fmg
                                      • 15 May 2016

                                      Dear GSM ARENA,

                                      Please can't you report to Samsung that note 5 duos users are facing network problems (no 2G and 4G networks) after marshmallow update. Most of the comments here prove that.
                                      We reported this issue several times but Samsung is not listening to us. Maybe Sammy will listen to you.
                                      Thank you.

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                                        • Tukur Yamele
                                        • r3H
                                        • 15 May 2016

                                        Wally, 12 May 2016I have got a note 5 sm-n9200 dual SIM a few days back! Afte... moreI think your device is CDMA and not GSM. They use to manipulate the os and write the os that supports 4G after upgrade your phone will go to its original os and it will show 3G. Pls check check your network mode.