Samsung Galaxy S5 Neo
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Samsung Galaxy S5 Neo

User opinions and reviews

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  • D
  • AnonD-534449
  • g8y
  • 06 May 2016

n someone tell does the back camera have a protective glass. I think my s5 neo has a protective glass with some bubbles. Also when I try to focus something with the back camera it makes a strange noise. It is normal ?

    • J
    • John
    • g8y
    • 06 May 2016

    Can someone tell does the back camera have a protective glass. I think my s5 neo has a protective glass with some bubbles. Also when I try to focus something with the back camera it makes a strange noise. It is normal ?

      • J
      • John
      • g8y
      • 06 May 2016

      Can someone tell does the back camera have a protective glass.

        • d
        • disappointed custome
        • 0mU
        • 05 May 2016

        me007, 04 May 2016Then you may read the posting rules too - No bashing, No tr... more****Samsung Galaxy S5 Neo - user opinions and reviews****
        thats my opinion

          • m
          • me007
          • mSn
          • 04 May 2016

          disappointed custome, 03 May 2016 I had to tell the truthThen you may read the posting rules too - No bashing, No trolling. The site is for discussing the specifications and technical features only. There is no special forum here "for customers" because this site doesn't offer phones and customer service. You may contact your reseller or Samsung customer support only and ask there for their solution.
          You may do Google (or Youtube) search for "Samsung S5 Neo microphone fix" and find other forums where people are complaining from the same problem and suggesting solutions too (hairpin in the mic hole, restart in safe mode, etc). You may complain there too if it makes you happy.
          You may do Google (or Youtube) search for "iPhone 6 microphone fix" and you will find other customers complaining from the same problem. The same problem could happen with every other phone...

            • ?
            • Anonymous
            • SHp
            • 04 May 2016

            Bro, 02 May 2016Incoming call quality is very poor, 99% of people who ring ... moreYou may check if it is carrier problem!

              • d
              • disappointed custome
              • M%V
              • 03 May 2016

              me007, 03 May 2016You should checkup if the smartphone is the correct version... more I had to tell the truth

                • m
                • me007
                • mSn
                • 03 May 2016

                disappointed custome, 02 May 2016Whenever i am on the phone to someone, they always complain... moreYou should checkup if the smartphone is the correct version for your country (mobile provider). There are different versions in different countries (the standards are different).
                You should checkup for viruses too - many games apps are coming with different kind of malware. You may use pre-installed Samsung Smart Manager app or any other antivirus app.
                Finally, in case of support problem you should contact Samsung support, or your reseller - if you did not buy your smartphone from GSMARENA, why do you ask for customer support here?

                  • ?
                  • Anonymous
                  • xGc
                  • 03 May 2016

                  Anonymous, 27 Apr 2016Don't touch this !! Volume is bad. Vibrator is very, very b... moreMaybe its a dud. Get them to replace the phone. New laws. If your not happy with their service. Threaten to return phone and cancel your plan. My mothers G2 went in for repair 4 times for basicly same thing in the first 2 months with Bell. They replaced everything but the main board. Said there is nothing else they can do. Threatened to cancel everything. They replaced the phone. New one worked perfectly.

                    • B
                    • Bro
                    • B{i
                    • 02 May 2016

                    Incoming call quality is very poor, 99% of people who ring me complain that they can't hear me,I always tell them to hang up and I have to ring them back and then it's fine. My son also has a s5 neo and the same thing happens with his phone. Have only had the phone since 26th December. Anybody know what's wrong or what I can do to get it sorted

                      • d
                      • disappointed custome
                      • M%V
                      • 02 May 2016

                      Neo S5, 01 May 2016Dont worry about the negative comments, i am a serious 58y ... moreWhenever i am on the phone to someone, they always complain that they cannot hear me, or can hear my but my voice kind of sounds like i am a mile away from the phone. Sometimes its okay but 95% of the time they complain
                      Iam Samsung Galaxy S5 Neo owner. And it's with Android 5.1.1 Lollipop BUT I can't find the Background sound reduction function?

                        • d
                        • disappointed custome
                        • M%V
                        • 02 May 2016

                        Whenever i am on the phone to someone, they always complain that they cannot hear me, or can hear my but my voice kind of sounds like i am a mile away from the phone. Sometimes its okay but 95% of the time they complain
                        Iam Samsung Galaxy S5 Neo owner. And it's with Android 5.1.1 Lollipop BUT I can't find the Background sound reduction function?

                        don't buy

                          • N
                          • Neo S5
                          • J1t
                          • 01 May 2016

                          Dont worry about the negative comments, i am a serious 58y man, and i say it is ok, not better, not worse than any other Android phone, works allright, worth its money

                            • N
                            • Neo s5
                            • J1t
                            • 01 May 2016

                            Ana, 18 Apr 2016One thing I can say and that is - this is the worst phone e... moreSend it for repair, you must have a faulty unit, neo s5 is as good as any other android phone

                              • N
                              • Neo S5
                              • J1t
                              • 01 May 2016

                              adam, 18 Apr 2016hi all i just got a brand new s5 neo and really like it...... moreYou cannot make it work that way,it mutes the mic, use bluetooth instead

                                • N
                                • Neo S5
                                • J1t
                                • 01 May 2016

                                Anonymous, 19 Apr 2016WARNING!!!! DO NOT BUY THIS PHONE-- total piece of crap, br... moreDont worry about it, its a nice phone, it works fine!

                                  • N
                                  • Neo S5
                                  • J1t
                                  • 01 May 2016

                                  AnonD-528532, 20 Apr 2016the worst phone ever.. slow, no one can hear you on your ca... moreThere is nothing wrong with the Neo! It is an excellent phone, works fine

                                    • D
                                    • AnonD-531366
                                    • puj
                                    • 28 Apr 2016

                                    Samsung service info in Slovenia: yes, it has Gorilla 3 and oleophobic coating

                                      • D
                                      • AnonD-497853
                                      • mSn
                                      • 28 Apr 2016

                                      Android, 27 Apr 2016I just got the S5 Neo last week. I like it so far. However,... moreRegarding the sound volume - mine is absolutely normal. You may use Settings -> Sound and Notifications, and setup the Ringtone, Notification volume level.
                                      Regarding the storage volume - just use micro SD card (up to 128GB), they are cheap now.
                                      Use the Apps Manager to move your Apps to the microSD card.
                                      For some Apps (like different Camera Apps or Nokia Here Maps, MapFactor Navigation, where you may need to install additional country maps) you may need to go to the App Settings and choose Storage location to the external SD card (for storing the images/videos or downloading the additional country/continent maps).
                                      Use the preinstalled Samsung Smart Manager (there is also nice widget) to clean the RAM memory and junk files. You may use for the same also Cheetah Clean Master or File Manager apps.
                                      You may use microUSB cable to connect the phone to your computer and transfer large files to the phone (videos, movies, books). Don't forget you may use the preinstalled Radio app for listening to music - the quality is excellent and it is almost not using the battery.

                                        • ?
                                        • Anonymous
                                        • aa{
                                        • 27 Apr 2016

                                        Don't touch this !! Volume is bad. Vibrator is very, very bad. Impossible to read the display outside. Freeze 2 to 3 times a week. Bad phone.