Sharp Aquos R5G
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- Anonymous
- uZa
- 15 Aug 2023
Anonymous, 15 Aug 2023how can i update os from android 10 to new version please s... moreAre you using this phone?
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- Anonymous
- tes
- 15 Aug 2023
User help, 17 May 2023if you're new to this mobile,(or you buy it as a kit p... morehow can i update os from android 10 to new version please send link
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- Facts
- QBk
- 15 Aug 2023
any idea facts, 14 Aug 2023hello facts me again @the old r5g user.
I'm currently... moreHi!
The software update details are available at:
https://network.mobile.rakuten.co.jp/information/software/rakuten-big/
(note that there are a few variations of this phone)
If that is indeed the phone, then, sadly the page lists Android 10 as the latest OS still??? And that is the weak point for Android that updates largely depend upon vendor support. Google is trying, but, the situation will likey get better with time (might take a long time though) as devices launch with newer kernel versions (moving to mainline linux kernel with upstream patches).
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- any idea facts
- KId
- 14 Aug 2023
hello facts me again @the old r5g user.
I'm currently using ZTE ZR01 (Rakuten big) and it has not received even a single OS update even though it's a mid range device with decent spec ,it still stuck on Android 10 ,is anybody else having same device or able to run any custom roms or any idea do let me know please.
because there is no forum for ZTE ZR01 , I'm posting here, sorry for that.
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- Milad
- XNP
- 14 Aug 2023
Hello my phone is Android 10, if I update your Android 12, there is a problem for my phone?
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- Facts
- QBk
- 13 Aug 2023
Yobo, 10 Aug 2023My Aquos r5g just dead on screen today it won't turn o... moreIt might be as simple as a fully discharged battery that needs some time to charge back up. Also, have to push the power button for a while for the phone to boot up. To verify dead display:
- charge phone up
- see if you can feel it vibrate on power on
- try calling yourself after that
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- Facts
- QBk
- 13 Aug 2023
Confirmation, 12 Aug 2023I am from pakistan and using OLX. I saw this phone in an ad... moreThere is this fact that the Snapdragon 865 might give better sustained performance than 888 as the 888 is prone to thermal throttling. But, it should be really hard to kill/brick a phone with "software issue" alone. It would be better to go with an ipad in this case (A13 or above ... might be limited to 60Hz display though). The software from Apple might also have bugs but support is usually better. See benchmarks for apps and games relevant in this case as well.
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- Hassaan
- CBa
- 12 Aug 2023
Yobo, 10 Aug 2023My Aquos r5g just dead on screen today it won't turn o... moreYou buy it pin pack with box
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- Confirmation
- ijp
- 12 Aug 2023
I am from pakistan and using OLX. I saw this phone in an ad. There is a guy selling his R5G phone. Recently, My ROG 5 is dead because of software issues so please tell me if i buy it in 10/10 condition, will i face the software orhardware problems like ROG 5 ? Please guide me. How much you guys have used this phone?
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- Yobo
- NsE
- 10 Aug 2023
My Aquos r5g just dead on screen today it won't turn on the screen but if you place on charge it's showing the LED light, I don't know where to start
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- Noel
- UNA
- 09 Aug 2023
Anonymous, 08 Aug 2023where did you buy the tempered glass for r5g? It is available in Lazada and Shopee, but I don't know if these platform is available in your region/ country.
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- Anonymous
- y6V
- 08 Aug 2023
Noel, 01 Aug 2023I got mine in Lazada PH, so far I haven't encounter an... morewhere did you buy the tempered glass for r5g?
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- Noel
- UNA
- 01 Aug 2023
I got mine in Lazada PH, so far I haven't encounter any issue especially the dead touch screen issue. It is 2nd hand phone Docomo brand so scratches in screen is present but it doesn't bother me because of the tempered glass, runs at Android 12 and still not repaired so the water and dust resistant feature is still there, and the battery is still long lasting. 😀
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- Android 12 GPU
- bId
- 31 Jul 2023
Could anyone please give information about which GPU and Vulkan driver version this R5G phone has after updating to Android 12?
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- Facts
- QBk
- 25 Jul 2023
thks anon and facts, 23 Jul 2023thank you guys, your opinion really help me in my business
... moreYou’re welcome! As far as updates go, usually with a newer version of Kernel, there are also updates to drivers and firmware for various chips and sensors. It might be a result of that. The Carriers do provide information regarding updates like for Docomo, the only update that mentions screen touch issues is this one:
“
April 2020, 9
■Type
Quality Improvement
■Events to be improved
We will add functions such as video recording in HDR mode and slow video mode, and improve the image quality of photos and videos.
During Wi-Fi tethering, tethering may suddenly turn off and communication may not be possible from the handset.
The touch panel may work unintentionally.
Security Update (The security patch level in the settings menu will be April 2020.) ）
“
Few suggestions:
- try to find the release notes for an update and follow the instructions
- it is recommended to backup data and factory reset the phone both before and after an Android (major) version update
- if the touchscreen doesn’t work after an update, try using the OTG dongle to attach a usb mouse and try updating the phone to the next available security/patch update for the Android version (for these updates, there is no need for a reset)
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- thks anon and facts
- KIY
- 23 Jul 2023
thank you guys, your opinion really help me in my business
first now i understand why japanese phone have low volume ( i thought it's speaker issue ,but it's japanese culture,that work fine in japan,but in other countries low volume in huge noise is problem)
2nd now i understand why cameras have dust , because they are repair by 3rd person in some questionable environment.
3rd now i understand why so many phones are being smuggled here because they are auctioned and people buy them in bulk
so, I'll avoid them in future and if needed buy them officially from some trusted platform.
but,one thing that i disagree is that
"there display has a issues" I can't blame aquos because so many people are involved but still something is wrong in this Because the display issue only occur after update if you don't update the device , display work fine .
only this point i disagree, everything else I'm so thankful you clear so many doubt.
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- Anonymous
- M3u
- 20 Jul 2023
Final argument., 17 Jul 2023Some Mobile dealers import these phone from japan ,they pay... morewell, that's legal on your side but i'm afraid that's pretty much still an unknown source for the japanese phones.
what i'm saying is if you bought the phone brand new with warranty, officially in taiwan or japan, and then the phone have issues,then we would have clearer discussions whether the phone is really faulty or not. with current situation there are still too many variables eligible for consideration for the cause of the issues before we could single out this is sharp fault.this phones have been in the wild for 3 years, if it's really a faulty phone that would be a big commotion in japan, sharp still hold pretty big market share in japan for android
i know for a fact,if you're tourist you couldn't buy a brand new japanese phone on docomo shop, they would refuse to sell it to you and they would refer you to some electronic shop to buy the phones there.i'm not sure about current market but it was the case in 2014.that's why on ebay there are only few japanese sellers able to offer an unlocked brand new japanese phones because some of them are docomo/softbank employee or they have connection within the network companies so they could get the phone legally unlock otherwise most of the japanese phones are locked with the carrier, that's how much protective the japanese network companies are
before you put the blame on sharp maybe you want to discuss it first with your local shop where you bought that phone. in australia, it's required by law for a shop which selling an used electronics to provide some kind of after sales services, hence in australia if you bought an used/refurbished/new old stock phones, etc in local shop, they would provide you 3-12 months warranty and most of them provide 30 days returns guarantee
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- Anonymous
- M3u
- 20 Jul 2023
Facts, 18 Jul 2023Since the point gets repeated often that the volume is too ... moreyeah, like you can't silence the camera shutter's sound on japanese phones
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- Inaam
- Kgf
- 18 Jul 2023
Final argument., 17 Jul 2023Some Mobile dealers import these phone from japan ,they pay... moreMost probably these sets are REFURBISHED.
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- Facts
- QBk
- 18 Jul 2023
Final argument., 17 Jul 2023Some Mobile dealers import these phone from japan ,they pay... moreSince the point gets repeated often that the volume is too low, will try to address it first. The phones are tailored for mainly Japanese customers though they might get released in other countries as well (on a side note, they are not usually Made in Japan though like Sharp is now a subsidiary of Foxconn Group). It is considered rude to take a call in public. Loud ringtones would be considered obnoxious. That is why there is usually the option of "Manner Mode".
As for the used phones, it shouldn't come as a surprise that after 2 years customers in a contract would like to get the newer model especially business customers. The phones returned might then be auctioned off in as is condition. Each model also has a Carrier repair acceptance date expiry for users continuing to use phones and are protected by that. The third party sellers would (like any business) try to maximise profits by harvesting several broken phones for parts to make one working phone. It is this type of repair that might compromise on quality. Like, if you see iphone dead touch repair videos by Northridgefix, you would come to know how easy it is for anybody to mess up tiny smd components while removing/attaching flex cables. A new display assembly doesn't matter in this case. Similarly, shoddy broken camera glass repair in dusty environment would definitely lead to particles getting stuck underneath (there is also antireflective coating that people sometimes mess up using harsh chemicals to clean the lens) etc...
At the end, it comes down to the fact that the person buying such phone is aware that there is no warranty for it to keep working as soon as the person walks out the shop like any other such gadget with check warranty. Only spend what you can afford to lose.
Fortunately, companies like Daraz have started offering the "As Good as New" or refurbished items with 6 months warranty though this claim cannot be verified as haven't used this service personally.
Goodbye and Goodluck!