Sonim XP7
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Sonim XP7

User opinions and reviews

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  • BCF
  • qFW
  • 21 Feb 2018

canuck kid , 14 May 2015Can it be purchased unlocked?Sonims come unlocked from factory

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    • Mr.D
    • TY@
    • 07 Sep 2017

    JustSumGuy, 08 Feb 2017I have to wonder about this phone on todays market. We are... moreI'm with Bell and have a Kyocera duraforce rugged for 2 yrs now and am happy with it

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      • Anonymous
      • 44Z
      • 04 Aug 2017

      I have had my Sonim XP7 for nearly 2 years. This is my first smart phone. Here is what I like about it: I work outdoors. I operate forestry equipment and do mechanic work. The phone is very rugged and I only have to charge it a few times a week. I don't have to worry about dropping it or getting it wet. Here is what I don't like about it: I bought it through eBay, and Sonimtech will not repair it - period, since I did not buy it from an authorized dealer. The bluetooth range on my phone is less than two feet. Since the bluetooth was not functional, I leaned heavily on using the audio port. The audio port cover is a small flexible plastic cover. It was just a few months before the flexible bluetooth cover broke off, which, given it's design is inevitable. At that point the phone was no longer waterproof. Another problem is the microphone sound quality. People who I call are constantly telling me that I am fading in and out as I'm talking, and I know it's not my carrier. My advice is to buy your XP7 from a dealer so you can get support, and if your bluetooth isn't working right you can at least get it repaired.

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        • AnonD-684630
        • NNi
        • 14 Jul 2017

        My Sonim XP7700 Review

        I work and play hard with many stupid choices peppered in between. I was destroying upwards of four phones a year due to impact, water, dust and all the other hazards exposed when working and living life to the fullest as an outdoor/working good ole Alberta boy.

        Unlike my teenage daughter and her snowflake metrose.ual male peers who wouldn't know a wrench from a hammer and will probably never learn to drive because it's too scary, I am a full grown Gen X male and use my cell phone for typical communications (call, text, email) and the odd picture or film clip. I've never taken a selfie and if I ever do it will be to send a picture of my leg caught up in a piece of machinery so EMS can send the right equipment for extraction. (The Sonim has a red emergency button on the side for lone workers/adventurers to call for help) I could care less about kids stuff like apps, games, and music or how many nanoseconds it takes to switch between applications.

        Over the past 8 months I have dropped my Sonim in a river in the back country, had it swept up by a street sweeper and emptied into a dump truck where I had to sift through the dirt with a shovel to find it and dropped it on the concrete shop floor at least 50 times. Not a scratch. Recently, I accidentally left it on the hood of the truck (ironically placed there for 'safe keeping') and when done working on a piece of equipment I drove off. I heard it hit the ground when I turned through a busy intersection but I had no idea what it was. It took at least another 20 minutes of driving before it dawned on me it was the bleeping phone. I drove back to the intersection expecting that after 45 minutes in steady traffic, to sweep up the pieces if lucky and know the phone's fate rather than some passerby scooping it up.

        Well, the phone was there. I ran out and halted traffic. The belt clip it was holstered in was obliterated. The phone had clearly been driven over more than once and there were pock marks on the rubber back but other than a tiny cracked screen that covers the camera lens on the back everything worked fine. Even the front screen itself wasn't damaged and I'm still using it to this day.

        I don't have to buy special texting gloves. I can wear normal working gloves covered in grime or when it's cold out and still navigate the screen. Those gloves can be dirty and I don't worry about scratching or staining the screen. I can drop the phone in the barn then clean it off in a running sink with a scrub brush or take it in the shower with me when really multi tasking and still use the speaker phone over the noise for clear and crisp conversations.

        The battery never goes dead ever, even after a week in the back country. I've admittedly even used the phone as a handy little hammer to tap in or out the odd wood dowel or seized roll pin and as a paperweight when a blueprint or service manual is spread across the hood of a truck.

        The phone is heavy and feels right to a guy like me. Kinda like the difference between a heavy rugged Q-Tip and the lighter weight Chinese generic version where they skimp on the cotton and the shaft buckles at the slightest pressure. Some folks here seem to think they can buy an egg of a phone and if they just put it in an otter box it's somehow now on par with the Sonim. Not even close. All my previously destroyed phones had otter cases.

        In summary, if you're the type who showers when you get up rather than before going to bed then you probably will find this phone too heavy, too slow, the screen too small with too few pixels and any phone marketed to preteen girls is probably more suited for you. An Otter Box is sufficient for you for the odd time your phone gets knocked off the table while sipping cappuccinos at Starbucks. However, this phone is for you if you are the type who is more of a real life participant then sim life or life observer.

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          • AnonD-678929
          • 464
          • 21 Jun 2017

          I can't believe the negative comments about the Sonim 7700 on this forum. This thing just works. It has tremendous battery life, is waterproof and is insanely rugged. I've never had a problem with any downloaded app (unless it was just a crappy app) . One comment on this forum suggested a Samsung 5 in an Otter Box is tougher. I highly doubt. You can literally pound nails with a Sonim. Hard of hearing? You can hear this sucker ring half a city block away.I got turned on to Sonim after complaining to my local Rogers rep that I kept cracking the screens on my iphone. I'm not super hard on my phones, but after 3 screen replacements I'd had enough. Yeah it's big and bulky, but that's a pretty small trade off for 5 days of battery life between charges. I would highly recommend this device.

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            • Anonymous
            • 86w
            • 15 Jun 2017

            The phone is slow. Waiting for the mail app to load and search is painfull. This phone is supplied by my employer because it's tough. If your job requires any technology. Don't buy it. I'm coming from a Note 3 and hated that but wish I had it back. That was a tough phone as well.

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              • Anonymous
              • Q%K
              • 13 Jun 2017

              I have thrown this phone, left it in the rain for a period of 12 hours dropped it above height specifications and it still works flawlessly.

              I have intentionally dropped this phone onto asphalt screen down and have broken the screen and it was back within a week looking brand new no questions asked. If some previously mentioned it's a horrible warranty maybe you should switch carriers and not blame the manufacturer.

              The battery is amazing and lasts double if not more than any other phone on the market. I can do a week on a charge.

              This is a active duty phone that will take most abuse not intended for an individual that needs to boast about the latest technology and features they will probably never really use, or the Facebook Instagram gaming scene.

              This phone is made accordingly to provide a rugged phone in tough conditons for communication purposes with an exceptional warranty without paying for additional. The functionality and purpose serves flawlessly for what the design is.

              Love it.

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                • AnonD-676772
                • 86w
                • 13 Jun 2017

                Terrible! No customer service​. Even though my phone is still under warranty U can't get service. Android version is it if date and phone won't update. Terrible. 1/5 stars. Camera crapped out within the first six months. Again, no help from sonim or my cell provider. DO NOT BUY THIS PHONE

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                  • edward
                  • 7BR
                  • 08 Jun 2017

                  My workplace recently switched to this from iphone.

                  It was not a good decision. The phone is slow. I've hit the red hang up button on a call before with the screen clearing (looking as if call ended) only to hear slight noises and find the call was still active despite looking cleared from my end.

                  It's slow for pretty much everything.

                  I find the battery lasts between 24-48 hours with average use.

                  I require the phone for taking pictures. This thing is horrendous compared to the iphone it replaced. It could be a sunny day outside and the picture still comes out blurry and washed out looking.

                  I've had a lot more complaints from people on the other end of phone calls regarding the quality of my voice.

                  Considering the size of this thing, I would've hoped for something that felt s but more modern. This honestly feels like a smartphone from 2008. If you plan on getting this, for employees that you actually like, really give it a good test first.

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                    • AnonD-671935
                    • 413
                    • 25 May 2017

                    Sonim customer service isn't. The phone is tough but the Samsung s5 with the Otter case is tougher. phone is slow and freezes often. Screen cracked 2nd day. Bluetooth headset is put on loudspeaker by default and cannot be corrected. Small screen. Battery life is good. DO NOT BUY

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                      • AnonD-665734
                      • rMi
                      • 30 Apr 2017

                      I looked forward to this phone for 4 years and finally purchased it. Total Disappointment Battery life is minimal, locks up frequently and is very slow. also GPS reception sucks

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                        • Consultech
                        • qb3
                        • 22 Feb 2017

                        I've had this phone two years now. Best rugged phone ever. Battery still goes 4-6 days without a charge. I've never allowed the software to update and have zero call problems. Occasionally the icons disappear and a reboot fixes this. It is meant to make calls and take abuse and that it does. My contract is up and I will definitely go for another even though it works perfect. Its not a fluffy phone with gadgets so don't expect that. Great phone.

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                          • JustSumGuy
                          • 81t
                          • 08 Feb 2017

                          I have to wonder about this phone on todays market. We are looking at it from Bell.ca for our in the field mechanics etc.
                          1gb ram and it looks like it wont get updated to Android 6.x let alone 7.x

                          while it works ok now, I really doubt it will have enough of a future to invest in.

                          My vote is to pass on this device, and Bell has no other tough smart phones.

                          looking at other providers now.....

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                            • Bernard
                            • IYY
                            • 29 Jan 2017

                            Rugged phone. Used by our company as main corporate phone. Came with Android 4.4, recently upgraded to 5.1.1. Was working fine for 4 months, now loses LTE signal every other call and shuts off antenna. Phone requires rebooting in order to make calls, receive text messages, or update emails. Solid construction, as long as you don't need it for call, text, or email.

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                              • AnonD-628230
                              • qbX
                              • 04 Jan 2017

                              AnonD-441601, 27 Apr 2016Super expesnive in my country in Slovakia cost 949 euro. H... morecould be thickness of the glass. gg2 way cheaper than gg4 but if it's thick enough could be as good as thin gg4 on high end phones. ie samsung goes to extremes to be light and thin.

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                                • AnonD-628230
                                • qbX
                                • 04 Jan 2017

                                TruthfulReview, 27 Dec 2016Had the phone for several weeks now and happy overall altho... moremight be something up with your phone. My s5 never made it more than 8hrs (usually 6) but on the xp7 i'm going 4 and five days with the same usage as as was on the s5. Possibly an app issue. EG. I ran avast anti theft on the s5 and after one particular update avast sucked my battery dry in under an hour.

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                                  • TruthfulReview
                                  • 5gC
                                  • 30 Dec 2016

                                  TruthfulReview, 27 Dec 2016Had the phone for several weeks now and happy overall altho... moreFurther to my last review on the Sonim XP7 I tried using the phon with thinsulate gloves and the screen react at all. I can only use this phone within wearing gloves.

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                                    • TruthfulReview
                                    • 5gC
                                    • 27 Dec 2016

                                    Had the phone for several weeks now and happy overall although the battery life is nothing special at all and it must be charged every day. The battery is actually worse than my Sony Z Ultra phone with a 6+ inch screen. Please don't believe the reviews about long battery life, I noticed it wont last much more than 12 hours with light Internet and talk use; my Sony surpasses it on battery life with much heavier usage. Im seriously considering getting the external battery back up pack from Sonim but at 100 pounds sterling / 129 USD it's not cheap.
                                    Not sure what all the fuss is about the screen, it's better than I expected and perfectly adequate. I've dropped the phone once face down and it survived but its too early to say how rugged it is but I feel more comfortable with it in than my Sony as I've broken and replaced the screen on it many times so hope the XP7 fairs better.
                                    The XP7 certainly feels rugged and I'm sure it will be waterproof; it's weight in the pocket or hand held is fine. I like the design also.
                                    If you don't buy this phone from Sonim or one of their official partners then the 3 year warranty is null and void which is a real concern for such an expensive and rare phone. I'm concerned about whom I could rely upon to fix this phone if something goes wrong and noticed the replacement screens are very expensive.

                                      • q
                                      • qrt
                                      • yUH
                                      • 25 Nov 2016

                                      Great looking, super battery capacity and rugged as h.....

                                      The problems lies within.. The os is not stable. My first XP7 deleted al icons from time to time, and restarted itself.

                                      My second one was a bit more stable, but still restarts wihtout warning.

                                        • q
                                        • qrt
                                        • yUH
                                        • 25 Nov 2016

                                        Great looking, super battery capacity and rugged as h.....

                                        The problems lies within.. The os is not stable. My first XP7 deleted al icons from time to time, and restarted itself.

                                        My second one was a bit more stable, but still restarts wihtout warning.