Sony Ericsson Satio (Idou)

• M
• Mobilemaster
• Lax
• 01 Jul 2009

general, 01 Jul 2009Truth be told, what you say there does have some point but ... moreYes, but I talk about high-end devices, not low-end. I am not interested on low-end devices, only mid and high-end devices.

• Reply

• ?
• Anonymous
• mst
• 01 Jul 2009

general, 01 Jul 2009Truth be told, what you say there does have some point but ... morePeople, you have difficulty to except that SE does not make phones in Japan?

:))))

• Reply

• ?
• Anonymous
• mst
• 01 Jul 2009

general, 01 Jul 2009I think it would be more appropriate to ask them to attain ... moreYou also need some education!

First look up the definition of education!

Second - witting that use your brain before making comments is more offensive than anything I wrote! :))))

You are making comments about things you have no qualification!

Your apology is accepted! :))))

• Reply

• g
• general
• wc6
• 01 Jul 2009

Mobilemaster, 01 Jul 2009I think you are so uninformed, you think Sagem is awesome, ... moreTruth be told, what you say there does have some point but what MSTL said also hold some truths. Some of the SE phone are actually made by SAGEM, mainly those low end phones. Mid-end and High-end are made by SE themselves through their established factory in China and somewhere else around the world. So when MSTL commented all SE phones are made by SAGEM, from here we can see how immature he is. But that can't be blamed as like what I said in my previous post, this is all human psychology. He who cannot accept the fact that SE have some strong points are exactly like some of you here who can't accept the fact that some SE phones are made by SAGEM. In short, both parties have their right and wrongs.

• Reply

• K
• Kal
• vwd
• 01 Jul 2009

Mobilemaster, 01 Jul 2009There is a problem, many SE phones are made in China, but e... moreI don't know why you kept saying X2 will be made by SE Japan. That is something you believe. That's not fact. It doesn't match with official SE news. It's already old news that mobinnova will make X2, NOT SE Japan as you think. Until SE changed their mind and make any statement, I don't know why you keep repeating the same.

• Reply

• M
• Mobilemaster
• Lax
• 01 Jul 2009

Anonymous, 01 Jul 2009SE does not make any model in Sweden!!!!! :)))) and ... moreI think you are so uninformed, you think Sagem is awesome, they to be awesome, SE top need help from them??? Oh please, they does not have phones with big screen, does not have phones with Symbian right now, they not have phones with even 5MP camera, they are weak, they does not have phones with 8GB internal memory, you think Sagem is good???
Please think a little bit more, ok? IO know I am not perfect, there is not man in this world who is perfect!!! I know many phones are fabricated in Chiona, I mean is business, the phones are made there, coz they work cheap!!! But even China can make good phones, not every time, but they can! And Satio is a Japanese phone, if you don't believe me contact Sony Ericsson, they will tell you the truth!!! About Aino exemple, is a Japanese phone, that name is a human name in Japan, so is Japanese not Taiwanese, or Chinese. And the Satio is not finished yet, you have to wait till October, is the 1st 12 MP smartphone, you thin k is to easy to make a phone like this??? Is not easy, even Samsung doesn't have a 12MP smartphone yet announced!!!

• Reply

• g
• general
• wc6
• 01 Jul 2009

Anonymous, 01 Jul 2009SE does not make any model in Sweden!!!!! :)))) and ... moreI think it would be more appropriate to ask them to attain more 'information' and not 'education'. Asking others to go and get some education is very offensive and rude. How do you like it when everyone said,

"Hey dude, go get some education. You obviously lack education as you seem to be an inconsiderate and ruthless person. Didn't your parents give you any proper education?"

So, next time, please use your brain before giving out any comments. All of us are educated enough to differentiate right from wrong. If they don't want to accept the fact that SE is made by SAGEM, let it be. This is human psychology. Just like you, who can't accept the slightest good thing about SE. So I proposed you look at yourself first before commenting on others as you never know that in fact you might actually be talking about yourself.

And asked if I have used my brain before I post this comment, I will honestly tell you 'yes'. What I am stating now are all facts and I am also using the most polite words I can find to type out this comment. I apologize if there's any rudeness in this comment.

• Reply

• ?
• Anonymous
• mst
• 01 Jul 2009

please keep repeat: awesome, awesome, awesome .....

that really convinces us! :)))))

• Reply

• ?
• Anonymous
• mst
• 01 Jul 2009

Mobilemaster, 01 Jul 2009There is a problem, many SE phones are made in China, but e... moreSE does not make any model in Sweden!!!!!

:))))

and does not make any model in Japan!!!!

:)))


YOU ARE SO UNINFORMED!!!!


and YES - SAGEM makes phones for SE!!!


and SAGEM sold technology to SE!!!!

I guess SE is even weaker than Sagem!

SE needs technology from Sagem!!!!


Hey, get some education!

• Reply

• M
• Mobilemaster
• Lax
• 01 Jul 2009

Anonymous, 01 Jul 2009This (D.GUNASEKARA´s complaints) is a good example why it i... moreThere is a problem, many SE phones are made in China, but even they can make good phones, China has Android based smartphone. Forget Sagem, Sagem is weak, can't make good phones, that comapny doesn't make phones for Sony Ericsson, about X1, works perfectly, I saw it on a shop, is great, and only that model was made by HTC, the X2 will be made by Sony Ericsson Japan.:D
I hope the next SE phones will be made in Sweden, not in China!

• Reply

• M
• Mobilemaster
• Lax
• 01 Jul 2009

Anonymous, 01 Jul 2009Satio wont be out till October so why do you compare them ??!!You are right, I can't understand some people! The Satio is awesome, awesome.:)

• Reply

• ?
• Anonymous
• mD6
• 01 Jul 2009

Anonymous, 01 Jul 2009heii..samsung omnia hd will get new major update fw includi... moreSatio wont be out till October so why do you compare them ??!!

• Reply

• M
• Mobilemaster
• Lax
• 01 Jul 2009

Anonymous, 01 Jul 2009i believe the "W" models are the walkman phones that concen... moreOh man, this question is answered twice. Read the comments carefully, ok?:)G is for Generation Web if you don't know it, Satio is entertainment unlimited.

• Reply

• ?
• Anonymous
• mD6
• 01 Jul 2009

Anonymous, 01 Jul 2009This (D.GUNASEKARA´s complaints) is a good example why it i... morethis is the first time I agree with you in most things you said but still dont agree with you about X1. I have the phone and it works just perfectly, all you need to do is to update it, at least every brand needs updates, dont they ?? C905 has a lot of problems because it is manufactured by swedens part Ericsson and other phones especially low end and mid end phones had problems (I had K770, W760, W810 etc)but new phones like W995 works pefectly ( I tried it in the shop) and if I had money I'd buy it now.

• Reply

• ?
• Anonymous
• mst
• 01 Jul 2009

Anonymous, 01 Jul 2009heii..samsung omnia hd will get new major update fw includi... moreThe game is over :))))

• Reply

• ?
• Anonymous
• txK
• 01 Jul 2009

heii..samsung omnia hd will get new major update fw including new audio codec...where's satio?? omnia looks win...

• Reply

• ?
• Anonymous
• mst
• 01 Jul 2009

This (D.GUNASEKARA´s complaints) is a good example why it is important to know:

- who provides the customer service!


- by who and where the phone is made

Obviously, this is a common problem: lack of quality control, and poor customer service!

The phone made in China but not known by who. SE does not care too much about customer satisfaction.

Recommending the X1 is just another blow to this guy!

Xi is knownto have several and serious problems - even SE admits it!
SE announced never do business again with HTC .- not because HTC did a great job with X1!

• Reply

• ?
• Anonymous
• mst
• 01 Jul 2009

Anonymous, 01 Jul 2009 From : D.GUNASEKARAN Dear sirs, I am one of... moreI feel sorry for you!

I am just totally surpriced that you bought the C905 after W890 and G900!

You must be a hardcore fan! Really!

After those two models nobody gets another SE phone!

I always suggested to potential buyers to:



1: call customer service before purchase!!!!!
(see who you gonna deal with in the future!)

2: try the phone for few hours before you pay for it


3: get a good return policy
(30-day no question asked, full money back guarantee!)


Be more careful next time!

• Reply

• ?
• Anonymous
• mD6
• 01 Jul 2009

Anonymous, 01 Jul 2009 From : D.GUNASEKARAN Dear sirs, I am one of... moreyou should get one of the latest phones than there wont be problems like that. if you want a good phone for ~200 euro than go for C901, C903 or W705 or if you want a very high end phone get W995, X1 or wait for Satio (most recomended)

• Reply

• ?
• Anonymous
• vGk
• 01 Jul 2009

From : D.GUNASEKARAN
Dear sirs,
I am one of the lover of sonyericssion products since fast 5 years and so far I have purchased T610,P910,W800,W950,K790,W890,G900 and C905.
I am choosing your products because of SONY brand name as well as quality in all the aspects and good service back up.
But now a days I am very much disappointed because of the following case history.


FIRST COMPLAINT:

I have purchased a C905 mobile ( IMEI number 357602021710928 ) on 27th november 2008 with the cast of Rs 32500 in consolidated electronics which being a branded showroom of sonyericssion in coimbatore.The performance of the mobile found good only up to two months. On 24th janvary2009 I faced a earspeaker as well as side key problem in the new mobile. I have handed over the mobile in same date at ASIA ELECTRONICS-SALORA ( 342,d.b road,coimbatore-643102, India) and the complaint id is SESO9AEL10285. On 06-02-09 I have got a intimation from the service centre that I will get full box replacement after one week of time and allotted IMEI is 357602029929646. As I am being a regular customer to that particular showroom, they have given a new mobile IMEI 357602028772772 from their stock which readly available instead of replacement oppruvel IMEI is 357602029929646.

SECOND COMPLAINT ;

After two months I faced the key flip problem and number 6 very hard to operate in new C905 ( IMEI 357602028772772 ) . the problem has been solved by replacing the defective parts in C905 mobile by ACCEL FRONT LINE on 21-04-09 and the complaint id is CBE-SE-171062/0809.

THIRD COMPLAINT ;

After two months again I faced the same earspeaker problem in the same handset ( IMEI 357602028772772 ) and the mobile has been handed over in ASIA ELECTRONICS coimbatore on 15-06-09 complaint id is AE1-SE-239414. Till date I does’t received any positive answer from the service centre and always they excuseing me that right now necessary spare is not available and yet to come from the sony ericssion head office. So far I have made plunty of calls and direct visit but always the are repeating the same excuse. Regarding that I made a complaint in toll free number on 25-06-09 ( complaint id is SE1613-2034 ) and they instructed me to call after 48 working hours that means today. Then today made a call to toll free number and my call has been attended by your service front line person preethi around 10.20am . She told me to wait again two days for the solution and the spare not yet been dispatched while I am trying to speck more higher official she has disconnected the call and second time my call has been attended by a male rep.. he also did the same thing ( listen the record of my conversation for the proof ) .


Now I am requesting ALL THE SONY ERICSSION SALES AND SERVICE ORIENTED PEOPLE WHO HAVE INVOLVED DIRECTELY AND INDIRECTELY just read this case history and imagine where the sony ericssion mobile quality and service back up is.

Now my new C905 mobile I taking rest in your service centre.

Now the questions in me:
1. who should I purchase SE brand ?
2. whether higher investment in SE is worth ?
3. where is SE mobile quality?
4. what is the SE mobile time ?
5. 8 months or 1 year ?
6. what these SE service people are doing ?
7. where the SE service back up ?
8. frequent problem happens only in SE C905 or in all the brands ?
9. IF only in c905 means, what about the quality and why the mobile cost is higher ?
10. what is the minimum and maximum time required to solve
the customer complaint ?
11. whether proper spare back up is available or not?
10. If not why SE is promoting the c905 handset sales ?
11. Might have inform the customer before purchase that spares will not be available ?
12. why the toll free number is available? To repeat the same excuse ? or to solve the problem ?
13. where the senior customer service executives are?
14. what they are doing ?
15. whether this mail will reach the top people ?
16. whether this mail will be censored before?
17. whether this mail will be recorded ?
18. whether this mail will have recordable return mail?
19. when I will get the solution ?
20. what is the quarentee even after problem rectification ?
21. Rs 32500 is only for two months?
22. Rs 32500 is realiable ?

Really I am very shame about my foolishness in the huge amount investment in sonyericssion products by facing this frequent complaints.
I last my hope and trust on your brand and now I am conveying this issue to all friends and circumference.

I HOPE SONY ERICSSION WILL BE BEST EXAMPLE FOR THE WORST SERVICE AND I NEVER SEEN SUCH A KIND OF CONCERN WHICH PROMOTING THE COMPETATERS PRODUCTS INDIRECTLY BY GIVING THE WORST SERVICE TO THE CUSTOMER LIKE MY ISSUEAND I WISHING YOU ALL TO CONTINUE THIS SERVICE THEN ONLY EVERY BODY CAN COME UP IN THE MARKET.


Note ; If I not get the solution with in 2days after receiving this mail, I have to go for a parallel illegal action.
Now I am requesting you all please don’t force me to go for the above illegal action to get this small service rquest.

Thanking you.

Regards,
D.GUNASEKARAN

• Reply