WhatsApp reportedly gets approval to expand WhatsApp Pay to 40 million users in India

Sagar, 27 November 2021

WhatsApp has won regulatory approval from the National Payments Corporation of India (NPCI) to expand its WhatsApp Pay payments service in India to 40 million users, reports Reuters.

WhatsApp Pay, based on the Unified Payments Interface (UPI) platform, is currently restricted to 20 million users in India, and while getting the nod from NPCI to double the user base is undoubtedly good news, WhatsApp might be not be all that elated with the approval since the company had requested to lift the cap entirely.

WhatsApp reportedly gets approval to expand WhatsApp Pay to 40 million users

That's because the currently approved limit makes up only 8 percent of WhatsApp's 500 million-strong user base in India. Allowing a higher cap or removing it altogether would have enabled WhatsApp to get more people to use its payments service in the Asian country while also giving a tough competition to digital payments services Google Pay, PhonePe, and Paytm which are equally popular in WhatsApp's biggest market.

WhatsApp, owned by Meta (previously called Facebook), started beta testing WhatsApp Pay in India in February 2018 and officially launched it last November. The only other country where WhatsApp has its payments service live is Brazil - its second-largest market in the world.



Reader comments

I'm one of those users who got this option. And I'm not happy for the following reason:- 1. The "rupee" icon (₹) is occupying space on the typing area. I accidentally end up clicking it while trying to type a message. There&#...

Telegram is much more functional and secure.

  • Anonymous
  • 29 Nov 2021
  • rJB

Because it has the best usability overall

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