YU Yureka
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YU Yureka

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  • S
  • SKJONLINE
  • rJ9
  • 27 Aug 2015

REVIEW of YUREKA YU MOBILE sold at AMAZON.in

I totally disagree to the so much +ive reviews expressed of Yureka YU phonemarketed by Amazon.in.

2. I have only purchased the phone as I am an old customer having very positive opinion of Amazon.in, in fact I consider this as no.1 online shopping site in India. Due to my faith in Amazon.in and a scarcity type market strategy shown with economic prize vis-a-vis features advertised for the Yureka YU mobile phone, I purchased a set during Feb-2015. It was going well for about 3 months and all of a sudden started giving problems. The helpline of the YU-team send a link to upgrade it with Lollipop from existing Kitkat version of Android. But, the real problem started with its upgradation as it has so many bugs, for eg:

a. The Proximity sensor stops working, the screen becomes blank resulting in that
the incoming calls cannot be picked, nor the caller id be seen and also cannot
be dialed.
b. The mobile becomes hot.
c. The battery is of very inferior quality having small storage and small life.
d. All of a sudden the ringer and vibration has stopped.
e. The phone is giving new problem everyday.

2. Coming to the support and warranty side, the support is very, very poor. They pick your call after a great hasttle, even upon receiving email they call back you within 24-48 hours and repeats the same solution (to run the USD code *#*#7769#*#*). They donot accept the request to remain on online for 5-10 minutes or to arrange a call-back after 30-60 minutes, so that the feedback of working of solution provided be obtained or further doubts, if any, be clarified. They donot take back the phone for service at Service Center nor they replace the same within warranty.

3. A complaint has also been forwarded to Amazon, but no solution received till date.

4. I do not recommend to buy this sort of Cheap Mobiles even at respectable and trustworthy sites like Amazon, as its just duping the Customers.

-Shakti Kumar Jain, Chandigarh
skjonline@gmail.com

    • V
    • Vivek
    • KSt
    • 26 Aug 2015

    Its a good phone.I have no issues with it...iam happy...for battery issues u can power bank...upgrade to lollipop...all these comments are really fake..its the best phone .....:-)

      • ?
      • Anonymous
      • Xu4
      • 26 Aug 2015

      Guys plz tell me m going to buy this phone
      How is it ??
      Is there any service

        • A
        • Anoop sharma
        • vGy
        • 24 Aug 2015

        Very worst phone in my life, basic functions calling option is not support, I have try to many time this calling option not supported, west your money

          • V
          • Veeresh
          • Mfx
          • 24 Aug 2015

          Never buy any product of YU,They will not provided the service,they are cheater,they havent any service centre,he said we are providing door step service,but they are not responding,they are making fool,guys beware.

            • D
            • AnonD-433070
            • uu7
            • 24 Aug 2015

            dnt buy dnt buy dnt buy, bad product . suggesting everyone not to buy at all. the after sale service is damn bad. i have sent my damaged fon to company. dey r keeping it wid dem for

            3 months long nd not ready to replace it within acceptable tim dey r harassing. i m moving to court for dis, dey have asked to pay rs2999 for replacement which i m ready to pay but

            even den dey r not returning, no grievances r being resolved, battery is bad lasts for max 8 hours even if not used at all and heats like as if will burst nd kill u. i have called the

            company for 71 times till now with no satisfactory response and ask me always for the formalities which r unnecessary.i have fulfilled all of their requirements but dey r harassing as if

            i have done some crime by buying their product. i have spent rs645 till now as their customer care calling charges r rs1.20 per minute. DNT BUY NEVER BUY AT ALL. MUCH

            HARASSING

              • P
              • Pawan
              • YTJ
              • 24 Aug 2015

              shah, 22 Aug 2015I have updated my yureka from 4.2,to lollipop and after upg... moreYour uc broswer probleme uc broswer uninistal new chorme or opera mini use t

                • A
                • Aaa
                • f}Q
                • 23 Aug 2015

                mukund, 21 Aug 2015i have problem to recive call on this,not displaying the na... moreI m also having same problem after upgrade my phone to lollipop if u get any solution plz inform me

                  • s
                  • shah
                  • HsL
                  • 22 Aug 2015

                  I have updated my yureka from 4.2,to lollipop and after upgrading to 5.0 lollipop my phone begun creating problems. when i download any video or song through uc browser it becomes unable to view it. when i open it phone shows dat file doesnot exist..plz tell any solution

                    • m
                    • masnad
                    • t1$
                    • 22 Aug 2015

                    @MIT, 18 Aug 2015Dear all, i have came across the same issue of Over-Heatin... moreWho ever has battery issue 4 less charge please use DU battery saver its ousome.try it I even use it.

                      • A
                      • Anuj
                      • u7E
                      • 22 Aug 2015

                      worst phone ever used.
                      no service available
                      mic problem
                      voice clearity is zero

                      better invest your money in branded products rather than theese useless products.

                        • ?
                        • Anonymous
                        • Kge
                        • 22 Aug 2015

                        aman, 21 Aug 2015Its fully money waste to purchase yureka plus,,,,very heat ... moreMy done is not showing sim number on display . what did I do

                          • a
                          • aman
                          • uv@
                          • 21 Aug 2015

                          Its fully money waste to purchase yureka plus,,,,very heat in normal use ,,push a button in two tym than hang the mobile, useless mobile ,waste of money

                            • m
                            • mukund
                            • Me0
                            • 21 Aug 2015

                            i have problem to recive call on this,not displaying the name or number of caller.
                            also if i try to recive call it cut off the call .help me please.

                              • F
                              • Friend
                              • vI6
                              • 21 Aug 2015

                              Arun, 19 Aug 2015my yu yureka phone is not charging even i kept it for charg... moreBro... I am also using same phone.. & I also faced same problem...

                              Please use 1.5 amph charger ( nexus 5 charger)... because in default phone comes with 1 amph charger.. & it will not charge quickly... so please try with 1.5A charger

                                • A
                                • Ashu
                                • u7E
                                • 20 Aug 2015

                                anas, 19 Aug 2015veryy heetting and low battaryyyyTry with out SD 4 heating...my yureka battery backup is 48 hour with normal calls and little use of net n sometimes songs too

                                  • A
                                  • Ashu
                                  • u7E
                                  • 20 Aug 2015

                                  anas, 19 Aug 2015veryy heetting and low battaryyyyTry without memory card...(or a clean ..less file sf )heating issue will solved

                                    • A
                                    • Arjun
                                    • vLQ
                                    • 20 Aug 2015

                                    Guys, please dont buy this, service centers not available in india. i registered complaint 10 days back, till now i didn't get the cal back
                                    worst service......

                                      • D
                                      • AnonD-427241
                                      • rKa
                                      • 20 Aug 2015

                                      Guys....its a nice phone but never buy it as they guarantee that they will not service it if damaged..They might tell they have service in whole India but they definitely do not ..
                                      please do not get onto it.. I was an owner.''WAS".......!!!!

                                        • P
                                        • PRIYA
                                        • vIe
                                        • 20 Aug 2015

                                        no battery life