ZTE Axon 10 Pro
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ZTE Axon 10 Pro

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VBWullf, 15 Sep 2019Warning: I purchased the Axon 10 pro, from Newegg because o... moreUpdate: microsd card was the cause of the issues. Still having location issues with some apps.

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    • VBWullf
    • 4}0
    • 15 Sep 2019

    Warning: I purchased the Axon 10 pro, from Newegg because of the good specs, price point and the reviews have had nothing bad to say about the device. Well that was a mistake.
    Newegg has a no return policy on this device, I will attempt to exchange the phone if they will let me. I first attempted to get assistance through ZTE but my issues fall under not their problem.. My issues are that third party apps don't work at all or freeze; if you can get past the start up. (All of Google's apps seem to work fine. Including the ones that need to be downloaded from the Play store.) Also use of Bluetooth headphones do not work properly when using third party apps.
    I placed a 3 calls to ZTEUSA customer service over the course of 3 days to get assistance with my issues. The first rep could not hear me as I was using my Bluetooth earbuds JLabs Icons. Second rep attempted to help suggesting that I do a factory reset on the phone, which I did. The issue did not resolve itself, so I placed a second call and was informed in short that third party apps are the individual app company's problem to fix which I agree with; if it was one or two apps. When it's all the apps that's another story. Here is the run down of app that I have tried and have problems with:
    Kronos: slow to load, always errors, location issues.
    Pokemon Go: loads and runs, but froze after catching a Pokemon and had to shut the game down.
    Gundam Battle: takes over a minute to bring the game to the intro screen, freezes.
    Last Day on Earth: doesn't load
    Real Racing 3: doesn't load
    Credit Karma: works no issues
    Homescapes: works
    WhatsApp: works
    TMobile Tuesday: works
    Live or Die Zombie: works
    Eternium: starts then freezes
    Dead Effect 2: does not work
    Prey Day: does not work
    NOVA Legacy: froze loaning initial game info, never loaded
    Monster Hunter: froze on initial startup, did not get past permissions. 2nd attempt game started.
    Maze: does not work
    As for the system itself I find it slow not as snappy as it should be. The speakers are nice but Essential's PH1 is louder for a mono speaker phone. The audio on 10 pro while watching a video from the earpiece speaker is no where near as powerful as what is coming from the bottom firing speaker. Normal mic audio is hit or miss.
    Over the next few days I will run comparison with my LG G7 and my Essential PH1. With 12 Gig of ram this phone should run circles around the other two.
    ZTEUSA not taking pot shots at you, but my Axon 7 mini had no issues, new out of the box, and I loved it.

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      • Anonymous
      • 4}0
      • 15 Sep 2019

      Hello

        • P
        • Palmu
        • pWJ
        • 07 Sep 2019

        After last update there is somekind of light bar on top of the screen when using black wallpaper.

          Anonymous, 03 Sep 2019why not 1440 p display ??11Just like the Oneplus 7 which has a 1080p display they are both good devices

            Mertensia engineer 4, 05 Sep 2019Lacks 3.5mm jack Display not 1440p Shared SD/SIM There are a lot of devices that do not have a headphone jack.
            Even though the display is 1080 you will not notice it cause the display is fantastic.

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              • coldheat06
              • 4ML
              • 07 Sep 2019

              The Axon 10 Pro is a beast of a device

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                • Mertensia engineer 4
                • k2s
                • 05 Sep 2019

                Lacks 3.5mm jack
                Display not 1440p
                Shared SD/SIM

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                  • Anonymous
                  • 3tG
                  • 03 Sep 2019

                  why not 1440 p display ??11

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                    • Palmu
                    • nmM
                    • 31 Aug 2019

                    It's on sale right now in Finland, only 398€. Really tempting..

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                      • windhazard
                      • iKx
                      • 24 Aug 2019

                      JHHA, 16 Jul 2019Is Micro SD slot a dedicated one???No it shares with the second sim slot

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                        • Dennis
                        • CDK
                        • 26 Jul 2019

                        Anonymous, 12 Jul 2019FYI Asus and ZTE is a separate company. Gago.Who on Eatth thinks they're the same

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                          • JHHA
                          • teq
                          • 16 Jul 2019

                          Is Micro SD slot a dedicated one???

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                            • User
                            • vF3
                            • 14 Jul 2019

                            ZTE latest phones are very good.

                              • ?
                              • Anonymous
                              • 2Au
                              • 12 Jul 2019

                              Anonymous, 17 Jun 2019Does this phone have support for rSAP ? Tried contacting... moreFYI Asus and ZTE is a separate company. Gago.

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                                • UDTQ
                                • nmN
                                • 22 Jun 2019

                                Hani, 20 Jun 2019Will it support 5G network as well?There is a separate version which supports 5G. It costs about 300€ more 😅

                                  • H
                                  • Hani
                                  • M{3
                                  • 20 Jun 2019

                                  Will it support 5G network as well?

                                    • U
                                    • UDTQ
                                    • nxP
                                    • 19 Jun 2019

                                    I asked them on their (Swedish) Facebook page about the OIS, and they said it doesn't have OIS 🤔

                                      • ?
                                      • Anonymous
                                      • 63y
                                      • 17 Jun 2019

                                      Does this phone have support for rSAP ?

                                      Tried contacting asus 3x about it through their ticketing system and never received a response . Not even after weeks .

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                                        • Cubic
                                        • x1P
                                        • 07 Jun 2019

                                        Awsome phone. No 3,5 jack, BUT usb-c "jack", but who cares. No wire plz.