Asus ROG Phone 5
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Asus ROG Phone 5

User opinions and reviews

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  • ?
  • Anonymous
  • tZk
  • 30 Apr 2023

Been using this phone for almost 2 years and it has many problems. One of it is hardware problem. Not worth to spend my money on this phone

    • M
    • Mao
    • XWx
    • 20 Apr 2023

    Jayden, 11 Mar 2023Is there anything that can help you? that's the case w... moreMotherboard is not good at first, need to replace it

      • A
      • AnoM
      • bJb
      • 16 Apr 2023

      Push, 11 Mar 2023Sell your phone before it's too late. Same issues had ... moreSomeone did a research and found out new regulation need to use lead free solder that cannot withstand heat, blame the environment friendly regulation then, don't buy any new smartphone as those are made for not lasting long, we all should stop buying smartphone so that these smartphone manufacturer know what they have done wrong.

        • P
        • Push
        • xjH
        • 11 Mar 2023

        Jayden, 11 Mar 2023Is there anything that can help you? that's the case w... moreSell your phone before it's too late. Same issues had happened with me before it died because the Snapdragon 888 chipset is the worst chipset of all time. It heats up so fast it kills your motherboard. That's why all ROG 5 series phones are dieing quickly. Don't use Asus phones anymore. They will disappoint you.

          • J
          • Jayden
          • XWP
          • 11 Mar 2023

          Is there anything that can help you? that's the case with ROG 5. I'm going to go with that chronology. Before I left, the wifi was still working, the data was still working. When I was there I only used data. When making the data smoothly, there are no problems. When I was there, I didn't use wifi, I only used data. So, when I got home, the wifi couldn't be turned on (when I turned it on, the wifi immediately turned off again). Can anyone help me or not? The cellphone every time there is an update, I always update it, it's never been in arrears. Before leaving until I got home I didn't update my cellphone at all because it had been updated a long time ago. But, the cellphone can use data, it can't just wifi. Please help.

            • H
            • Hgy
            • 33I
            • 08 Feb 2023

            I have this phone since August 2021. I have never encountered the type of problems mentioned by other users. My phone works just fine like 1st day. But now reading all this bad reviews I'm thinking about getting rid of it. Don't want to suddenly die on me

              • P
              • Push
              • xjH
              • 30 Jan 2023

              biri, 30 Jan 2023great colors at 144hz, excellent sound, I particularly like... moreJust sell it before you regret it. All models of 5 series are deffective due to SnapDragon 888. Soon even your phone will die.

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                • biri
                • smM
                • 30 Jan 2023

                great colors at 144hz, excellent sound, I particularly like the size and weight, the large battery and fast charging are often useful + it was much cheaper than other similar phones

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                  • Push
                  • xjH
                  • 24 Jan 2023

                  Rushil, 23 Jan 2023NEVER BUY ASUS ROG PHONES! Do not buy ROG Phone 5, it is ... moreEven I faced the same problem and the main issue is with Snapdragon 888. It eats way to much causing the cpu to burn. Just don't repair the phone but sell all the parts like screen or batter to local repair shops. I did the same because I didn't want to throw a beast into trash. I got 1/4 of the amount of original price. Something better than nothing right?

                    • R
                    • Rushil
                    • 7kk
                    • 23 Jan 2023

                    NEVER BUY ASUS ROG PHONES!
                    Do not buy ROG Phone 5, it is just over a year since I bought this phone. I purchased this phone as it seemed value for money. Wifi stopped working and now it would not even turn on. It is completely dead and useless. I visited the service center and they told me that my motherboard needs to be replaced. It did not bend, and it did not submerge in water but now I have to bear almost the same price for a new motherboard.
                    What do I do with air triggers, double batteries, double amplifiers, and 16 GB RAM ????
                    Paperweight? Maybe...

                      • R
                      • Rex
                      • rKP
                      • 14 Jan 2023

                      noomi, 01 Nov 2022File an online case against them they will repair your phon... moreHow to file online complaint

                        • ?
                        • Anonymous
                        • I@H
                        • 28 Dec 2022

                        Agni, 17 Sep 2022Finally dead after 1.5years, 50k gone in an instance. After... moreWhat happened? Did your WiFi module on phone has stopped working also?

                          • P
                          • Push
                          • xjH
                          • 25 Dec 2022

                          KH Mayu, 24 Dec 2022Bought this unit around Nov 2021, just died randomly yester... moreDon't even take to service centre. They will tell you there is a CPU problem and the whole motherboard needs to be replaced. And the cost of it is 90% of the total value of the phone which is insane. Never buy Asus products. The left side charging port is the main reason for damaging the cpu. So don't charge from that port.

                            • K
                            • KH Mayu
                            • tDF
                            • 24 Dec 2022

                            Bought this unit around Nov 2021, just died randomly yesterday 23 Dec 2022 (1 month after the warranty is expired lol), couldn't charge the phone, power button doesn't work, it completely died for unknown reason.

                            My gaming usage? mostly only play very light anime gacha game, at best only Call of Duty for a hour max each day, always using the new AeroActive Cooler 6. The rest is just daily use like browsing web and watching Youtube. The temprature never exceed 40c. But the phone died regadless without any notice whatsoever. The thing i notice before it died is sometime i couldn't get any signal randomly for a several minute each day.


                            Stay away from this particular unit and buy phone else that doesn't died right after the warranty is expired.

                              • b
                              • bad choice
                              • Ki0
                              • 12 Dec 2022

                              i have rog 5s pro, it's not been a year and the wifi is broken, and for my other phone the wifi is good so i can assume that my wifi is still good. i tried to reboot my asus rog many times and wifi still not working. this will be the last time i will buy asus phone. i mean, for gaming phone and wifi connections is broken?! i think asus should stop making phone

                                • P
                                • Push
                                • xjH
                                • 04 Dec 2022

                                Juned Khan , 02 Dec 2022Never buy any products from Asus. They have a worst custome... moreBro same issue here. I will try in local repair shop now because atleast I know it's a CPU issue not entire motherboard issue. The CPU issue is in all Rog 5 series and Asus is not doing anything about it. It's a great gaming phone no doubt but the after sales service is 💩💩💩.

                                  • J
                                  • Juned Khan
                                  • CbE
                                  • 02 Dec 2022

                                  Never buy any products from Asus. They have a worst customer service. I was using Samsung since 10 years and the kind of service they provided was above standards. I switched to Asus just for gaming and their is just pathetic. My phone went dead all of a sudden. First, I had to wait for 4 hours just to submit the phone at the service centre. Its been more than 10 days and they are yet to comment on the status of the phone. Whenever I call for an update, they are clueless.

                                    • R
                                    • ROG5 user
                                    • bJb
                                    • 08 Nov 2022

                                    Guemhen , 18 Sep 2022Who here has used their ROG 5 for more than a year?been using more than a year the phone still works fine just the problem is the phone easy getting heat and battery drop quicker than before

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                                      • Push
                                      • xjH
                                      • 03 Nov 2022

                                      noomi, 01 Nov 2022File an online case against them they will repair your phon... moreHow do I file Online complaint? Please guide me

                                        • n
                                        • noomi
                                        • Dkt
                                        • 01 Nov 2022

                                        Agni, 17 Sep 2022Finally dead after 1.5years, 50k gone in an instance. After... moreFile an online case against them they will repair your phone for free. They repaired my phone for free even my device was out of warranty.