Sony changes its waterproof policy, says not to fully submerge phones

11 September, 2015
Sony introduces a few changes to the policy for its waterproof devices, suggesting not to submerge them.

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  • D
  • Didi khalid
  • t1$
  • 11 Sep 2015

I submerged my s5 7 days ago.. ... Damn. .. Its got f#cked up.. ..

    • ?
    • Anonymous
    • j3P
    • 11 Sep 2015

    WALD, 11 Sep 2015Advertising isn't false.using the phone under water is no i... more
    AGREED!! False Advertising!

      • ?
      • Anonymous
      • 9xM
      • 11 Sep 2015

      AnonD-411799, 11 Sep 2015Its waterproof but not waterproof. z3 could be immersed in ... moreZ5 does not have flaps it's 1 of the selling points.
      All internals have been waterproofed.
      Don't comment if you don't know the facts.
      Before you even think about arguing I work in the phone industry and the sony rep had the device which you dont as it is only on pre order at the moment.

        • j
        • jection
        • j3P
        • 11 Sep 2015

        macchia nera, 11 Sep 2015over the past two years, I submerged my Z1 repeatedly, and ... moreZ1's are great. z3's suck ass as far as waterproofing goes

          over the past two years, I submerged my Z1 repeatedly, and took photos, all without damage :)

            • D
            • AnonD-411799
            • utF
            • 11 Sep 2015

            Its waterproof but not waterproof. z3 could be immersed in water without flaps, z5 has flaps now. z5 is thicker than older devices?

              • D
              • AnonD-411799
              • utF
              • 11 Sep 2015

              Nabeel, 11 Sep 2015My 1 year old z2 is totally waterproof and I won't stop usi... morewill you be hearing sound inside water.?

                • D
                • AnonD-384012
                • YUT
                • 11 Sep 2015

                But their ads tell us otherwise.....

                  • N
                  • Nabeel
                  • 6vN
                  • 11 Sep 2015

                  My 1 year old z2 is totally waterproof and I won't stop using it underwater because it works great every time,
                  no issues with sounds or camera or functionality.
                  I'm even thinking to try how would it be to listen to music underwater I might give it a try because I tried taking pic and its awesome and recording videos I like that the phone never heats up underwater with 4k vid lol

                    • D
                    • AnonD-200996
                    • xZs
                    • 11 Sep 2015

                    I did submerge my Z1 with all caps closed. Sony refused to cover the damage within warranty. Lost my money and had a bad time with them.

                      With today fireproof,shatterproof,bulletproof....testing, in some of test sony ends in victory, so yes, its durable in ideal conditions.

                        • W
                        • WALD
                        • teX
                        • 11 Sep 2015

                        Blagster, 11 Sep 2015Disagree. The idiots are the ones putting out advertising v... moreAdvertising isn't false.using the phone under water is no issue at all. But CLOSE THE FLAPS. I doubt any of these ads you're talking about has flaps open

                          Still waiting for 50m endurance...

                            • D
                            • AnonD-247832
                            • m40
                            • 11 Sep 2015

                            AnonD-252981, 11 Sep 2015Sony is correct in doing this. People do dumb stuff and the... moreso why sony uses lots of advertising for using sony phones underwater and taking photos ? lol

                              • D
                              • AnonD-85136
                              • 6Qm
                              • 11 Sep 2015

                              Mostly People misuse their phone. It's good decision. I have xperia z and their is no problem using my in rain and after a week I wash my phone. I love my xperia z

                                • D
                                • AnonD-419043
                                • Bjh
                                • 11 Sep 2015

                                Used my xperia z3 compact under pool water to take pictures and it still works perfectly after that. The previous advertisement was correct. Anyway, this is a right move from Sony. The device is waterproof, but now it's only up to you to risk testing it and face the consequences. The fact that the device is waterproof doesn't mean you can be careless about it, you should check the flaps, maybe even download the barometer app, press your finger on the screen and see if the pressure rises

                                  • w
                                  • watertank
                                  • 8m%
                                  • 11 Sep 2015

                                  I still consider buying Sony flagship. Water resistance is better there than anyone else.

                                    • D
                                    • AnonD-359894
                                    • ns7
                                    • 11 Sep 2015

                                    Though this decision/statement naturally will bring negative reactions more then positive. But I think Sony has NO WAY because I have seen some people enjoy their phones for long time and then they willingly damge the phone a few months before the warranty is over. And then they take their water damaged phones to service center and get an absolutely new one as Sony was bound to do that. This is how some people renewed their phones. For these types of people, Sony had to change their policy and ultimately the honest people who will damage their their phones accidentally or for manufacturing defects will be hampered greatly.
                                    Contradictory but reality.

                                      • ?
                                      • Anonymous
                                      • 6k$
                                      • 11 Sep 2015

                                      Common thing. The problem is the rubber seal detaching from the location they're supposed to seal, not people not closing the plastic flap itself.

                                        • ?
                                        • Anonymous
                                        • kcg
                                        • 11 Sep 2015

                                        Sony's had that page up for months; this is nothing new.

                                        https://web.archive.org/web/20150528105106/http://support.sonymobile.com/global-en/dm/waterproof/