Galaxy Note7 recall will cost Samsung a "heartbreaking amount"

05 September, 2016
That's what Samsung's smartphone business head Koh Dong Jin has said.

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  • ?
  • Anonymous
  • 31F
  • 05 Sep 2016

I think it is a very positive move, recalling every single unit instead of just replacing the faulty ones. Instead of doing the apple thing where you deny that your product has a flaw and silently replace affected units... (antennagate, bendgate)

    • A
    • Anonymous
    • P%u
    • 05 Sep 2016

    Samsung and Apple are companies that produce average quality procucts. Both companies are only after the pockets of the consuming public. Samsung recalls the Note 7 to prevent lawsuit. These companies top priority is their profit not the welfare and safety of the consumers. If their top priority is the quality and safety of their products then bendgate and the Note 7 explosion will not happen.

      • ?
      • Anonymous
      • Sbs
      • 05 Sep 2016

      Anonymous, 05 Sep 2016you dont know what you are saying right? Samsung is the b... moreDo you know what? "the higher you fly the harder you fall" this applies to Samsung

        • p
        • poor samsung
        • XNt
        • 05 Sep 2016

        sue samsung now and ask for compensation

          • ?
          • Anonymous
          • FED
          • 05 Sep 2016

          AnonD-504676, 05 Sep 2016Samsung should just focus on building airconds or refrigera... moreyou dont know what you are saying right?
          Samsung is the biggest cell phones vendor worldwide.

            • r
            • removable batteries
            • FED
            • 05 Sep 2016

            AnonD-276592, 05 Sep 2016Samsung needs to reconsider removable batteries.agree!

              • A
              • Al Anon
              • 99r
              • 05 Sep 2016

              I would never trust the replacement.

                • ?
                • Anonymous
                • pVN
                • 05 Sep 2016

                And to think that they were trying to save costs by using the same design, the same tired old hardware and software, pretty much not making a note (which used to be the late year's flagship) and now they're hit with quality issues...

                Who would had thunk that lowering production costs to such extreme levels actually costs you more ... :p

                  • ?
                  • Anonymous
                  • U}}
                  • 05 Sep 2016

                  AnonD-276592, 05 Sep 2016Samsung needs to reconsider removable batteries.i agree... :)


                  note4 ftw

                    • v
                    • vinskee
                    • vx3
                    • 05 Sep 2016

                    no worries, soon samsung will refurbish those recalled units and sell them again, to at least lessen the damages. LOL

                      • ?
                      • Anonymous
                      • utr
                      • 05 Sep 2016

                      Herodroid, 05 Sep 2016You are talking BS, samsung is not apple. Samsung device co... moreNo Samsung devices cost less and they have been overcharging for a long time. Besides for Apple its not just the hardware cost, they put billions into r&d for iOS alone. Samsung on the other hand just uses Android which isn't even optimized properly.

                        • T
                        • Tekkie
                        • 9E7
                        • 05 Sep 2016

                        Hahahahaha first BYD now ITM. Daymsun, I would suggest stopping buying from the lowest bidder but... yea

                          AnonD-276592, 05 Sep 2016Samsung needs to reconsider removable batteries.they seriously should have, as at least then the recall would have only cost them a few million and not even reach anywhere near the $1 billion

                            • ?
                            • Anonymous
                            • 83g
                            • 05 Sep 2016

                            This is what happens when you forget the world and follow apple

                            They were just fine before
                            Apple wanna be making their devices non removable caused them to fall and

                              • m
                              • man
                              • APV
                              • 05 Sep 2016

                              Savor , 05 Sep 2016So you still diss them when Samsung is losing a billion dol... moreThere were more than 40 explosion already...

                                • D
                                • AnonD-276592
                                • vaS
                                • 05 Sep 2016

                                Samsung needs to reconsider removable batteries.

                                  • A
                                  • Anonymous
                                  • P%u
                                  • 05 Sep 2016

                                  The Galaxy Note 7 literally have blown the competition away.

                                    • r
                                    • random access ONE
                                    • v{u
                                    • 05 Sep 2016

                                    im an Apple Fan boy, but SAMSUNG did the right thing here, A COMPANY NEEDS GaUTS to recall it's latest FLAGSHIP, they know this can effect there sales and profits for years to come. but the took the side of custmers.

                                      • Z
                                      • Zach
                                      • Hxg
                                      • 05 Sep 2016

                                      See this is what happens when you take away the removable battery option, i hope the Note 8 has a removable battery...i'm sick of these iphone like built-in batteries!!!

                                        • A
                                        • Azz
                                        • f{w
                                        • 05 Sep 2016

                                        SaltandPepper, 05 Sep 2016Samsung doesn't care about quality? So why they recall for ... moreYou're talking like there's no law checking these kinds Of issues. If Samsung wouldn't recall, would laws let them go easily.