Despite second recall, Galaxy Note7 usage numbers continue to rise

14 October 2016
People are defying the recall order and holding on to their potentially hazardous phones.

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  • AnonD-597599
  • I%$
  • 14 Oct 2016

I want to return my Note 7, but the return process in South Korea is not as transparently easy as it is in The United States. We don't have incentives, and Samsung Service Centers don't help you at all with the exchange. And the cell phone carriers do not help you. You can only return the phone at the Point of Origins. And in my case, it came from a legit Internet phone store. Except now, the company isn't taking phone calls. They aren't offering any sort back pay for down grading the phone. And the window of time to return the phone is pretty small. So, I will probably end up keeping the phone.

But my phone isn't blowing up. It has no functional problems at all. It doesn't even get warm when I charge it.

I really dislike the Samsung brand. I am so unhappy about how they delegated the responsibility to the stores. There are NO fireproof boxes in Korea. And Samsung Service Center Reps act like they have never seen a Note 7 before.

    • D
    • AnonD-70078
    • 3Ji
    • 14 Oct 2016

    Idiots

      • m
      • mir
      • t7X
      • 14 Oct 2016

      And then these very same people are gonna sue samsung for not providing support for a phone that has been officialy discontinued and deemed a fire hazard.

        • D
        • D9
        • r7y
        • 14 Oct 2016

        If i have bought Note 7, I probably won't bother to return too