OnePlus 5 jelly effect is natural, the company says

29 June 2017
OnePlus reassures people that it uses "high-quality components", but the bottom line is that you shouldn't expect a software update to fix the problem.

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Another day another scandal regarding OnePlus. First they lied, cheated and now they even refuse to accept their mistakes. They are making a bad name for themselves. So much for having high quality materials smh.

    Zero, 30 Jun 2017Say that to the red tint of the device which is clearly a H... moreApple managed to 'avoid' it because they have excellent quality control and charge a premium for it. I bet the AMOLED displays on the upcoming iPhone will be uniform across all their devices, it won't be a lottery.

      • ?
      • Anonymous
      • IVE
      • 30 Jun 2017

      Fortunately, my OP 5 doesn't have this issue. However, reading the statement from the company chilled me to the spine. Basically in Malaysian ways, they are saying "It's like that lor', and push away the responsibility.

        • Z
        • Zero
        • L8B
        • 30 Jun 2017

        AnonD-674516, 30 Jun 2017It is sad to see that OP manufacturers are not willing to t... moreSay that to the red tint of the device which is clearly a HARDWARE issue instead a Software one.

        So much hyprocrites I see here... OnePlus are making critical errors, but the rest of the brands are not saved by the controversy. Apple managed to avoid it since it was released earlier.

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          • AnonD-640268
          • v{u
          • 30 Jun 2017

          AnonD-674516, 30 Jun 2017It is sad to see that OP manufacturers are not willing to t... moreThey need to accept there mistakes if they want to become a great company but unfortunately they are lying from day 1 to protect their reputation ... look at samsung they accepted their note 7 mistake ...nice time i did not buy this marketing stunt phone ... better skip

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            • AnonD-640268
            • v{u
            • 30 Jun 2017

            Lies from Day 1
            Fedup

              Yeah keep feeding those Chinese companies money and see where we're gonna end up. Disgusting company, deluded customer base

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                • Anonymous
                • 7Ac
                • 30 Jun 2017

                Never settle for imitations. Real recognize real

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                  • AnonD-372282
                  • mDf
                  • 30 Jun 2017

                  Oh OP5 owners, you are scrolling it wrong!

                  Well, what do you expect from a cheap Chinese phone? You get what you paid for. Want better quality and peace of mind, then get HTC U11.

                    • ?
                    • Anonymous
                    • N}D
                    • 30 Jun 2017

                    AnonD-674516, 30 Jun 2017It is sad to see that OP manufacturers are not willing to t... moreAs much as I think OnePlus can be a lame company and not live up to their hype, to be fair, I really doubt this is a hardware problem.

                    I've seen all kinds of weird scrolling affects on phones and desktops. This is almost certainly a software problem. Either its in the OS or a video driver or it may be the browser app--it could even just be particular websites.

                    That's not to say they shouldn't look for a solution. But I just don't think it's the AMOLED panel at fault or the chipset or anything like that.

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                      • Anonymous
                      • N}D
                      • 30 Jun 2017

                      Don't scroll it that way.

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                        • AnonD-674516
                        • KSw
                        • 30 Jun 2017

                        AnonD-680973, 30 Jun 2017No it's not normal. Just because they use quality component... moreIt is sad to see that OP manufacturers are not willing to take the blame for a faulty display design.

                        And wait, what did their PR just said?? It is normal since it uses high quality components including AMOLED display?? Then why the hell other phones with AMOLED display does not have this problem? And why it is an issue only with few OP5 devices and not all?

                        OP manufacturers are clearly making fool out of themselves and their users. Such a shame!!!!

                        I am glad i dont own OP. I never did in fact. I dont like chinese cuisine nor chinese brands;););) (Pun intended).

                        I love you more SAMSUNG and my S8.

                          AnonD-680973, 30 Jun 2017No it's not normal. Just because they use quality component... moreOne Plus finally showing true colors

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                            • AnonD-680973
                            • 43%
                            • 30 Jun 2017

                            AnonD-680971, 30 Jun 2017It is normal, even my 1+3 has it. If you want to check make... moreNo it's not normal. Just because they use quality components and other phones have the issue doesn't mean it's normal. I've had many phones over the years and none of them have the jelly scroll. I just got the OnePlus 5 and mine has this issue. If they want to say it's normal then they can enjoy my phone being shipped back to them.

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                              • AnonD-640268
                              • v{u
                              • 30 Jun 2017

                              rip op

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                                • AnonD-680972
                                • CYn
                                • 30 Jun 2017

                                This is my first time to use OnePlus. Very disappointed. I will refund it and never use this brand.

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                                  • AnonD-425519
                                  • Y7J
                                  • 30 Jun 2017

                                  AnonD-680971, 30 Jun 2017It is normal, even my 1+3 has it. If you want to check make... moreI'd like to see a video of it.

                                    • ?
                                    • Anonymous
                                    • GXp
                                    • 30 Jun 2017

                                    my sony x have no prolems on 7.1.1 😂😂

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                                      • AnonD-680971
                                      • X{k
                                      • 30 Jun 2017

                                      It is normal, even my 1+3 has it. If you want to check make someone contact picture flat black and then scroll. You will notice it straight away.

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                                        • HAHAHAHAHA
                                        • RHT
                                        • 30 Jun 2017

                                        AHA AHHAHAHA

                                        it just keep getting better. is op trying to kill this brand?