Apple issues statement regarding iPhone batteries and performance

29 December 2017
Doubles down against claims of planned obsolescence, reduces prices of battery replacement.

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  • Luxor
  • tu6
  • 29 Dec 2017

Anonymous, 29 Dec 2017I think , the point was , without this update, apple could ... moreThat is most probably the point of that update, to prevent users using the warranty. Very shady.

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    • Eric
    • RXr
    • 29 Dec 2017

    This just proves that Apple products have third class hardware (battery) it deteriorates faster than other manufacturers. Still they charge so much premium on their devices. Shame on them.

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      • Anonymous
      • yA8
      • 29 Dec 2017

      xXENDER FREAKXx, 29 Dec 2017Ok why the hell Apple want to charge money if users want to... moreI'm not Apple's biggest fan but come on, i'm sure every company wish they can have planned obsolescence cos that's what company does even if they don't say it. If the slow down of their phone doesn't affect day to day use then i don't see the problem if it's to prolong the life of the battery, though they should have given consumers a choice.

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        • Anonymous
        • dWg
        • 29 Dec 2017

        Anonymous, 29 Dec 2017„Ok why the hell Apple want to charge money if users want t... moreI think , the point was , without this update, apple could have been forced to change batteries during warranty period to a lot of users. So Apple actually owes users a free battery replacement, not a discount.

          Anonymous, 29 Dec 2017You mean the $ 30 that is cheaper than having the battery r... moreI meant offering free replacements but if you feel after paying top dollars for a premium device, you are willing to shell another mere $30 is no harm for something that was hidden and now out, then I respect your opinion and understand the fact all this is fine now. Keep paying for someone's else fault and make them believe they can get away with anything!

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            • Anonymous
            • mgK
            • 29 Dec 2017

            xXENDER FREAKXx, 29 Dec 2017Ok why the hell Apple want to charge money if users want to... more„Ok why the hell Apple want to charge money if users want to replace their battery?„

            Did you even read what you wrote? It sounds so stupid.

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              • Anonymous
              • yA8
              • 29 Dec 2017

              Anonymous, 29 Dec 2017Fanboyism everywhere. Why there has to be so much hate in t... more"Don't stop me, i'm leaving this comment section"

              After 5 mins and still leaving

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                • Anonymous
                • mgK
                • 29 Dec 2017

                Fanboyism everywhere. Why there has to be so much hate in this world. I‘m leaving this comment section, it‘s completely messed up

                  Ok why the hell Apple want to charge money if users want to replace their battery without the warranty? Hmm? They did this secretly behind all of the users's iPHONEs without explaining to them the issue when they started doing this? Oh wait, explaining it earlier could already have led them to bankruptcy, woops. But they shouldn't have charged money for battery replacement since they did it secretly behind user's back, they owed the users, so they might as well make the battery replacement some kind of free warranty or so. With that being said, Apple is sure really greedy, they owe the users but still charge them money if the users want to replace the battery. One of my oldest ANDROID smartphones I used for 4 years still didn't have any random shutdown without the OEM underclocking the chipset. What does this show? Business. Apple is just greedy for their business man

                    [deleted post]All these spokespersons or fanboys should learn to be fair and acceptable to a certain point. Why this culture of blind following for? Who benefits from it? At the end of the day, keep bragging but don't look or act stupid for God's sake! Give credit where due and be fair at times. I am surprised with the tone of this article and pathetic portrayal of how things look like!

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                      • Anonymous
                      • mgK
                      • 29 Dec 2017

                      LG superfan, 29 Dec 2017Totaly agreed article was too long when it can be short and... moreNo

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                        • Anonymous
                        • mgK
                        • 29 Dec 2017

                        Dilmeet, 29 Dec 2017Well this is now clear but the fuss is legtimate considerin... moreYou mean the $ 30 that is cheaper than having the battery replaced by every other company. Yeah, really greedy

                          [deleted post]Totaly agreed article was too long when it can be short and yes apple biasing is also there

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                            • Anonymous
                            • mgK
                            • 29 Dec 2017

                            AnonD-684631, 29 Dec 2017Not trusting Apple anymore , im switching to GoogleI don‘t think you‘ve ever had an iPhone if you publish such hate

                              $79 for a battery? And planned obsolescence can work for apple since iOS user have no other options but in android it cant work

                                [deleted post]Exactly. The article sadly shows if Apple have done no wrong & it's just basic technicalities or user preferences for better performance that was responsible!

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                                  • Anonymous
                                  • mE0
                                  • 29 Dec 2017

                                  they issued apology to their customers
                                  their statement was last week

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                                    • Anonymous
                                    • p4x
                                    • 29 Dec 2017

                                    Sorry, but Sony has special technology Qnovo that takes extra care of battery life preventing premature degradation. Apple and every other company should do this instead of capping performance and being not transparent at all about this.

                                      Well this is now clear but the fuss is legtimate considering the price Apple charges for their devices and second, the lack of communication/transparency or whatever one calls it did with it's loyal custoners. If we pay, we have the right to know! Wonder what those feel who paid their hard earned money after this update was pushed and made the device under performing. Sorry but still making folks pay $30 for affected devices, I have no words for the greed Apple commands now. Unfair and dubious practice.

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                                        • AnonD-684631
                                        • D0e
                                        • 29 Dec 2017

                                        Not trusting Apple anymore , im switching to Google