Samsung denies allegations of planned obsolescence

19 January 2018
The company will cooperate with the Italian authority to "clarify the facts".

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  • ?
  • Anonymous
  • 60E
  • 20 Jan 2018

AnonD-731363, 19 Jan 2018Huh someone trying to defend these failuer corprations. To... moreindeed. brand loyalty is a stupid think to do.
i dont understand why some people blindly defend a brand.
samsung, apple, sony, nokia, etc.. those are just corporations

    • ?
    • Anonymous
    • a0A
    • 20 Jan 2018

    after you buy a phone, never install updates!

      • ?
      • Anonymous
      • a0A
      • 20 Jan 2018

      Samsung the undisputed king of slowing down phones

        • ?
        • Anonymous
        • tNw
        • 20 Jan 2018

        AnonD-625430, 19 Jan 2018Planned obsolescence is a real phenomenon affecting the sma... moreIsn't it funny how a "certain feature" introduced by the very first Iphone and copied by the Galaxy Note 5 is being ignored as the most obvious example of planned obsolence?

          • s
          • samsung galaxy a5 20
          • sxs
          • 19 Jan 2018

          This might be true, my samsung has noticeably slowed downed and experienced frequent lag than prior update. the camera has also degraded even if it says "improvement" on camera in the update. Considering they launch so many phones, i think they do this to increase sales

            • D
            • AnonD-525497
            • jIv
            • 19 Jan 2018

            Like any high performance product the s and note series require more maintenance. Uninstall horrendous apps like facebook, use the website, update all apps and services manually in playstore, galaxy app store and under secure folder if enabled. Then restart in recovery mode and wipe cache and Davlik Cache. I am a heavy user and developer so I get the slow down every 5-7 months. Follow this regime when slow down occurs and I am good to go again. Also use ccleaner or sdmaid to remove files left by uninstalled apps.

              • ?
              • Anonymous
              • thf
              • 19 Jan 2018

              While Sony improves battery with Qnovo, heck my Z3 still last me 1 day and my Note4 just slap in new batteries.

                • ?
                • Anonymous
                • s5j
                • 19 Jan 2018

                Anonymous, 19 Jan 2018I've been waiting for my Samsung fridge to become obsolete ... moreHaha... good one

                  • S
                  • Surficial
                  • nHS
                  • 19 Jan 2018

                  Anonymous, 19 Jan 2018Car manufacturers don't update the software of their engine... moreIn terms of silicon chips, wear and tear mainly means it'll need more voltage than it used to. But, the stock voltage is set to accommodate that degradation.
                  I built a PC with used parts in 2012 and it performs the same way it did then.
                  Battery's degrade in a noticeable way, but other components shouldn't.

                    • ?
                    • Anonymous
                    • i}3
                    • 19 Jan 2018

                    Samsung: we're not doing that. Look at us WE'RE NOT UPDATING PHONES.

                    And my S7 has a bunch of unfixed vulns and runs nougat still.. and is MUCH slower than when i bought it. Sony phones are all patched and on Oreo.. Google phones as well.. my Sony Z3 is FASTER than when I bought it. why would I get a S9 Samsung? I'm done with this and I'm switching back.

                      • D
                      • AnonD-731940
                      • sp9
                      • 19 Jan 2018

                      My J5 2016 is 1 year old, received Android 7.1.1, and no sign of slowdowns

                        • D
                        • AnonD-625430
                        • gNS
                        • 19 Jan 2018

                        Anonymous, 19 Jan 2018With some work you should be able to easily find the list o... moreI always perform a factory reset before and after updating. After that, I set up my phone customizing and fiddling with every aspects of settings and setting up all preinstalled apps which take some 3-4 hours to complete, more if I'm being lazy and then start using it. I'm using an unlocked variant so I know I can revert back but reverting back would undo the security patches for Blueborne & Wi-Fi KRACK Vulnerability. So reverting back isn't an option. I've posted about the issue on Samsung forums but the Admin denied it and here as well, the same story. Seems like most people don't pay attention to minute details like I do. Anyways, thank you. It's really sad that planned obsolescence is how things work these days..

                          • ?
                          • Anonymous
                          • LGZ
                          • 19 Jan 2018

                          They may not slow them down but they always introduce battery drain and wifi problems. They just want you to get frustrated and buy a new phone

                            • ?
                            • Anonymous
                            • I8m
                            • 19 Jan 2018

                            AnonD-625430, 19 Jan 2018Planned obsolescence is a real phenomenon affecting the sma... moreWith some work you should be able to easily find the list of updates for you phone through youre carrier.
                            If youre lucky you can still revert back. Thou can download the update package and install it with Odin.

                            Did you reset the phone after the update? I took the 7.0 update and the exposure controls were gone until i reset it.

                            It's sad what these companies do and how people defend and deny it

                              • ?
                              • Anonymous
                              • 3@D
                              • 19 Jan 2018

                              I've been waiting for my Samsung fridge to become obsolete so I have an excuse to get a new one but without success. The damn thing still going strong. I wish I bought an Apple fridge.

                                • M
                                • Moody Caplan
                                • gFx
                                • 19 Jan 2018

                                Samsung doesn't slow clock speeds, they just fill their software with bloat till it cracks

                                  • P
                                  • PiCosm
                                  • mpR
                                  • 19 Jan 2018

                                  AnonD-625430, 19 Jan 2018Planned obsolescence is a real phenomenon affecting the sma... moreHad no idea about the camera issue, that is terrible! Have you asked here or on other forums if others have experienced this issue? I have a Note 8 but will prob dump it way before Samsung knobble it.

                                  At engineering college I was educated that companies intentionally make products self destruct. And that was 1979!

                                    • ?
                                    • Anonymous
                                    • 3@D
                                    • 19 Jan 2018

                                    Car manufacturers don't update the software of their engine management system (I'm not talking Tesla here), but cars performance dwindle with time. There's something called tear and wear of the HARDWARE with time and use. There're also companies who make more durable products than others.

                                      • ?
                                      • Anonymous
                                      • 3@D
                                      • 19 Jan 2018

                                      Before this issue surfaced with Apple's public admission, some YouTube smartphone reviewers noticed that Samsung's devices get 'bogged down' with time.

                                      I still have and use my Note 2, 3 and 4, but I can't say I noticed any obvious slowing down in performance. But then I'm not a technical tester or heavy user of one particular device.

                                        • D
                                        • AnonD-625430
                                        • gNS
                                        • 19 Jan 2018

                                        Planned obsolescence is a real phenomenon affecting the smartphone industry, whether you believe it or not. It's a perfect business strategy to make you shell out more money by rendering your current device useless in some form (for example, lowering the performance, degradation in camera quality or faster battery draining) which was performing just fine before you installed an OTA update. It's profitable business strategy, after all. Recently Apple was caught of intentionally slowing down the performance of older iPhones with OTA updates and they only admitted it when someone found out the underclocked processor speeds after updating his iPhone to newer software version available. Apple wasn't being honest about it from the very beginning and they gave a lame reason to avoid all the bad publicity. Still they attracted the rightly deserved class action lawsuits and media ire. The consumer protection laws globally should be made more stricter so that no company dares to intentionally make their products obsolete in order to make the users upgrade to the company's new offerings. Planned obsolescence doesn't just mean degradation in terms of performance of a device, it means degradation in any aspects of a smartphone or a smart device. Popular models most often suffer from planned obsolescence because well they are popular, regardless of being cheap or expensive. Li-ion batteries tend to swell in the longer run and lose their capacities by certain percent after reaching its limited charging cycles. At least with removable batteries earlier, we could easily just replace the battery in case it was swollen or it won't give as good backup as it used to, so we could enjoy the product life cycle longer as long as it was functioning. With sealed batteries nowadays, the product life cycle is reduced. It can be replaced but you need a technician's help. It's not as convenient as removable batteries. A swollen battery is a potential risk of exploding or catching fire and with sealed batteries, you cannot yourself immediately pop out the battery if you notice its swollen. There's fast charging now but I guess it kills the battery sooner than its life expectancy. Therefore, sealed batteries are also part of planned obsolescence in my opinion. Li-ion is an old technology and we need something more innovative in the battery department. A new class of next generation batteries that won't ever swell, catch fire, explode, pack 5 times more capacities than Li-ion batteries in same size or lose their capacities even after unlimited recharge cycles would be easily the greatest invention so far and I hope one day it will be a reality. As for Samsung denying allegations of planned obsolescence, I bet no company will openly admit of making their popular but older smartphones obsolete by intentionally pushing out flawed OTA software updates. Currently I'm using the Samsung Galaxy S7 (Not the S7 Edge), which was the flagship of 2016 and most probably it's the last Samsung Galaxy S series flagship with a flat screen. Although I haven't seen any performance degradation yet but the last two software updates which was security patches for October & December months respectively, screwed up the excellent camera quality and now the camera quality is nowhere near as it used to be. From excellent to average. I'm known as The Artist because I pay attention to minute details. I now wish I had money to upgrade to newer flagship to get the excellent camera quality that I was already getting on my Galaxy S7 before installing the last two software updates. This is how planned obsolescence works. I also had a budget smartphone from Xiaomi called the Redmi Note 3, it was pretty popular in 2016 but Xiaomi with its frequent buggy MIUI updates made the experience not worth remembering about. Just because of planned obsolescence, I have decided that I won't consider buying an expensive flagship from any company anytime soon.