[UPDATE] Huawei responds to the Mate 20 Pro's screen issues

02 November 2018
Users call it #gluegate and the response isn't exactly satisfactory.

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i didnt know even LED can bleed like LCD...so is the phone using LED or LCD?

    Lol blaming LG? So Huawei just assemble the Their phone without quality check? Dafq ? Spy phone and no quality why so ever

      Zendroid, 03 Nov 2018Bad excuse. But yeah, you might get fired now. Because you ... moreReal topic here is Huawei. And ther so called best smartphone on the market that fails to make a screen work properly.

        Realistic1, 03 Nov 2018If I worked for Apple I would certainly get fired for roast... moreBad excuse. But yeah, you might get fired now. Because you got caught.

          Zendroid, 03 Nov 2018And you are working for apple, since you are saying that? O... moreIf I worked for Apple I would certainly get fired for roasting them repeatedly because of iPhone XR screen and camera quality (or lack of).
          And saying more than once that iPhone XS does not bring to the table as much as it costs. Sure it deserves to be expensive, but how much expensive? I think Apple took things too far, and I would not be sad if I saw them collapse as result of such actions.

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            • Anonym
            • 60J
            • 03 Nov 2018

            WenLe, 03 Nov 2018It's not Huawei Failed, but LG FAILED !! Huawei better u... moreThey both failed. While LG had the responsibility to provide a good display, Huawei was ultimately the one that had to test if their product was in compliance with the quality standards of a 1000Eur device. Then, cheery on top, first reaction is that this crap is "normal". Even the back-paddle doesn't really admit the problem, let alone solve it.

            Honestly, this is no cheap Chinese phone. It's right there next to other flagships in pricing.

              Vegetaholic, 03 Nov 2018Typical LG oled screens BSIkr, displays from LG are always trash. Huawei needs to replace all units affected by this issue, and for free of course. At least that's how they are supposed to take responsibility for this whole matter.

                Typical LG oled screens BS

                  • ?
                  • Anonymous
                  • Js{
                  • 03 Nov 2018

                  Something you won't see on Mate 20.

                  I still do not know why this fetish for oled.

                  It has more contrast than reality. You can look at anything black you have at home, nothing is deep black. The icons of apps are colourful, if you use black wallpaper the contrast is higher which will lead to burn in faster.
                  It is useless to use black wallpaper to save batter, you spend almost 100% of the times inside the app.
                  Oled uses less power than lcd when image is majority black, but uses more when is majority white or any other colour. Lcd can be used at full brightness all the time you want, oled can't.

                  The only real advantage in the end is to be thinner and lighter.

                  MicroLED will kill the oled like oled killed plasma, while lcd will still be around.

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                    • Dude
                    • x@7
                    • 03 Nov 2018

                    P-oled is junk. Always has been. I will never buy lg oled

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                      • lyndino
                      • QHA
                      • 03 Nov 2018

                      Sony Xperia FOREVER, 03 Nov 2018looks like light bleed which is awful for such an OLED pane... moreMaybe I'm nowhere near as smart as the rest of you but if Huawei can fix with software how is this a hardware issue?
                      Seem's like the only thing that they have left are the Leica name for the cameras.

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                        • Shui8
                        • KZK
                        • 03 Nov 2018

                        Shanti Dope, 03 Nov 2018Don't put the blame on LG when it's Huawei who has failed t... moreP9 Plus (Super Amoled), Mate 9 Pro (curve edges), Mate 10 pro, P20 Pro all use OLED from Samsung. Not a single problem.

                        Who's to blame here? Both LG & Huawei. LG for a non stop OLED issue (especially when come to curve edges), Huawei for thought that LG are good enough and weak on QC test.

                        Lets hope that Huawei can make a free replacement for affected phones. They said mainly they use BOE, LG screen only for backup. So likely its a minority issue.

                          Mediatek sux, 03 Nov 2018How your mi a1? Still not enough time to install gcam huh. ... moreFirst, my dad is using the Mi A1, while I'm using the Redmi 5 Plus
                          Second, I've decided not to go that far just to get something that's not even 100% sure to work
                          Third, why do you care, if you don't mind?? I've been doing multiple things other than commenting here, which is just one of those

                            looks like light bleed which is awful for such an OLED panel!

                            I wonder what quality Huawei went with! it looks a hardware issue!
                            maybe i'm wrong, but this is what i guess from what i saw!

                              • T
                              • Tee
                              • N03
                              • 03 Nov 2018

                              So Ny, 03 Nov 2018hahhahhhahah - HUAWEI failed! You sound like you're 12 years old, and an iFan user.

                                Realistic1, 03 Nov 2018They did not cheat on benchmarks, and did not take photos w... moreAnd you are working for apple, since you are saying that? Or are you just believing what you read online? Apple is not caught during it, true.

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                                  • Abhik
                                  • X$@
                                  • 03 Nov 2018

                                  Hay Huawei, so i just buy your phone today and i need to replace its on screen on next day ?
                                  This happens when you are over confident . and you are challenging apple ? before questioning someone at first look yourself on mirror. then came for challenge.

                                    kiloh3rtz, 03 Nov 2018And even tho this phone is high spec and looks so good and ... moreall new phones are under warranty and with same rules for all OEMs...no matter how many phones have this problem people will get refund or new phone if they choose so.

                                      Shanti Dope, 03 Nov 2018I wish there was a confirmation already Close-up shots of ... moreHow your mi a1? Still not enough time to install gcam huh. So busy commenting here.

                                        P- oled is Lg made oled

                                        Amoled is samsung made oled