[UPDATE] Huawei responds to the Mate 20 Pro's screen issues

02 November 2018
Users call it #gluegate and the response isn't exactly satisfactory.

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  • ?
  • Anonymous
  • Js{
  • 03 Nov 2018

Pixel 3 has LG screen.
Pixel 3 XL has Samsung screen.
Most iPhones Xs and Max have Samsung screen, some have LG screen.
Mate 20 Pro has BOE screen.
Xz3 has LG screen..

    • ?
    • Anonymous
    • Js{
    • 03 Nov 2018

    Shanti Dope, 03 Nov 2018I'd like to see a total approval of that from the most reli... moreMate 20 has RGB because it is lcd.
    All oled for.mobile are Pentile.
    Burn in shows up faster on RGB than Pentile.

      WenLe, 03 Nov 2018It's not Huawei Failed, but LG FAILED !! Huawei better u... moreDon't put the blame on LG when it's Huawei who has failed to create a high quality device
      Nokia used a LG panel for the 8 Sirocco and it's flawless
      Of course Huawei, being a more profitable company, would invest more money and buy much higher quality and more expensive panels from LG

        • ?
        • Anonymous
        • Js{
        • 03 Nov 2018

        Luxor, 03 Nov 2018Im excited to see what Displaymate have to say about this p... moreNothing....

        Beside Apple and Samsung only pixel has been tested in the past years.

          • ?
          • Anonymous
          • Js{
          • 03 Nov 2018

          WenLe, 03 Nov 2018It's not Huawei Failed, but LG FAILED !! Huawei better u... moreIt does not have screen from LG, it's from BOE.

          Let's pretend the oled from Samsung doesn't have issues like burn in and pink line.

            • k
            • kiloh3rtz
            • pB$
            • 03 Nov 2018

            And even tho this phone is high spec and looks so good and works well nice...yet a problem always appers...I am not a fanboy of apple/samsung but atleast even tho there units cost more and in itakeallyourmoney case wayyyyy more...the end product is mostly flawless and if there are problems they swap change your handset...in most cases atleast

              • W
              • WenLe
              • jCb
              • 03 Nov 2018

              It's not Huawei Failed, but LG FAILED !!

              Huawei better use OLED from Samsung instead of LG.

                • L
                • Luxor
                • KZK
                • 03 Nov 2018

                Im excited to see what Displaymate have to say about this phone. Lol.

                  • D
                  • AnonD-762416
                  • JbS
                  • 03 Nov 2018

                  Whackcar, 03 Nov 2018Incorrect. AMOLED stands for Active-Matrix OLED. It is a su... moreTrademarked word wordings are made of words? Shocking revelation! Doesn't change the fact that Samsung holds the trademark for AMOLED.
                  https://www.trademarkia.com/amoled-86967857.html

                    AnonD-762416, 03 Nov 2018Boe can't make AMOLED because that is a trademarked Samsung... moreIncorrect. AMOLED stands for Active-Matrix OLED. It is a sub category of OLED that anyone can make.

                    What you're talking about is Super AMOLED, which belongs to Samsung.

                    https://www.oled-info.com/companies-list/small-panel-amoled-producers

                      Realistic1, 03 Nov 2018Read the comments. They refused so many people...geci huawei!

                        Anonymous, 03 Nov 2018Sony used JDI/Panasonic panels, not LG panels.I'd like to see a total approval of that from the most reliable source/s
                        Looking up close, I can tell that the XZ3's panel has Diamond PenTile arrangement, which is similar to the V30 and V35
                        If it was JDI, I'd expect some sort of RGB matrix like the one on the Mate 20 Pro

                          • D
                          • AnonD-762416
                          • JbS
                          • 03 Nov 2018

                          Anonymous, 03 Nov 2018BOE are the only good amoled makers.. Boe can't make AMOLED because that is a trademarked Samsung product. Same as Pepsi can't make Coca-Cola. The quality difference between Boe's and Samsung's OLED is probably the same. Boe "wins' the faked Pepsi challenges on YouTube, Samsung wins the actual measured comparisons. :)

                            Alien , 03 Nov 2018From my understanding, Sony is using displays from JDI, not... moreI wish there was a confirmation already
                            Close-up shots of the XZ3's display show a Diamond PenTile arrangement, which is similar to the V30 and V35
                            And I'd believe it was also LG panel since they have a relationship for supplying panels (their Bravia OLED is LG-made, and it's also believed that the XZ2 Premium's display is from LG, and it can also do the 1000 nits brightness boost as the G7 ThinQ's)

                            Although I'm also leaning towards JDI, I don't think they're actually capable enough of manufacturing a million panels that would be good for the next 2 years.
                            Nonetheless, Samsung and BOE panels are definitely more favorable, but Sony did a wonderful job with their first attempt of an OLED smartphone, be it LG or JDI panel.

                              • L
                              • Luxor
                              • KZK
                              • 03 Nov 2018

                              Oh, wow. LG oled display is that terrible? Though, Im surprised Huawei didnt opt for Superamoled for their flagship. Why opt for cheaper oled maker like BOE? Low on budget much. Make high quality flagship with high quality hardware please. Dont be too stingy.

                                • ?
                                • Anonymous
                                • n58
                                • 03 Nov 2018

                                Anonymous, 03 Nov 2018BOE are the only good amoled makers.. Err what about Samsung who makes the best oleds for mobiles and Panasonic and JDI , who made the xz3 panels...no issues reported there.. Huawei... you get what you pay for low quality.. enjoy =)

                                  H-1, 03 Nov 2018Well.. you just said it's a new phone! Plus, apple usually... moreMy comment about Apple having a box of refurbished phones was sarcastic, if you failed to notice. You get a new replacement device.

                                  Apple did had issues in the past, I never claimed that they did not. And if you also fail to notice how is this situation different than one with Apple then that is beyond me, and you are not worth my time to explain.

                                    Whackcar, 03 Nov 2018To the latest readers of this article, I'd like to inform y... moreAnd BOE panels when bad?????

                                      Anonymous, 03 Nov 2018And you know Huawei won't?Read the comments. They refused so many people...

                                        • B
                                        • Biraj
                                        • YP6
                                        • 03 Nov 2018

                                        The same thing happened with my P20 Pro. Bought it on the day it was released and immediately saw it at night. Emailed Huawei but they did not response. They still have not responded after 6 months. I switched to S9+ later although I still loved P20 Pro. I still miss it but customer service put me off.