Samsung commits to 4 years of updates for its 2019 and later smartphones

22 February 2021
The new policy includes the Z, S, Note, A, M, XCover and Tab series.

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[deleted post]Now you can understand why I was happy with my phone in spite of not updating its software for four years.

    • ?
    • Anonymous
    • n5a
    • 23 Feb 2021

    Alex, 23 Feb 2021You've got it right, it's 4 years of only Securit... more3 major one ui updates so at least android 12 for 2019 phones which impressive and continued security updates
    but now the s9 series has lost out stuck at android 10
    even with sufficient processes but deal was 2 major os updates

      • D
      • AnonD-940827
      • 8pQ
      • 23 Feb 2021

      Instead of 4 years or so, then promise 3 or 4 major android updates.!

        • K
        • Kaddy
        • AJj
        • 23 Feb 2021

        Note7 owner, 23 Feb 2021Too bad my Note 7 isn’t listed. Note 7.. LOL🤣🤣

          • K
          • Kyxo
          • thv
          • 23 Feb 2021

          [deleted post]Still better to say sorry, than samsung that never say sorry to his customer that using his smartphones with a defects chipset(exynoss) before the exynoss 2100. Its underpowered, throttling, and not worth at all. And is there any apologies from them? Nothing at all

            • K
            • Kyxo
            • thv
            • 23 Feb 2021

            Its too late to make this new policy, after all in my country this samsung is to obsessed to use his exynoss inside. I use galaxy note 8 and im so disappointed with samsung no software update after 2 years and security update is so late to get, the ui is just ok. Now the cloud backup from samsung is disappeared and my cloud back up is scattered. Still better using iOS than samsung, he (samsung) can change his policy suddenly without some compensation. I bought a premium phone but doesnt feels like a premium at all, after 2 years using it feels like a trashes and now the third years im using this phone and I thought if i exchange my phone into a newer one i will be fortunate, but still in my country only the exynoss one that being sold in here and the exynoss 2100 are the real improvement that should be used inside the samsung in my country since a year ago. What i can’t accept is because i have to buy a smartphone with a defect chipset in a high prices, if used to play games it keeps getting hot this exynoss before the 2100 one

              Too bad my Note 7 isn’t listed.

                • s
                • sijo
                • ij6
                • 23 Feb 2021

                we dont want updated , we want battery back up ,, use one plus mobile one time please all samsung users , then u will not buy any samsung phone in your life , im a guaranteed samsung user from 2010 to 2020 December , i promises .

                  • M
                  • MrDong
                  • xZE
                  • 23 Feb 2021

                  [deleted post]Do you mean the taste of software freezes, glitches, bloatware and bugs? Also the adware.

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                    • Godly truthful
                    • KS2
                    • 23 Feb 2021

                    Samsung phones won't last more than 2 yrs. Bad experience and too expensive spares when serviced.

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                      • Anil raju
                      • rKD
                      • 23 Feb 2021

                      Really it's very very good news for Samsung users,

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                        • Anonymous
                        • 0p}
                        • 23 Feb 2021

                        Good move. Now everybody has been put under pressure to do the same thing.

                          Most people can't make a phone last 4 years.

                            • ?
                            • Anonymous
                            • 61@
                            • 23 Feb 2021

                            ALPHABOY17, 22 Feb 20213 years, of what? Of cripplin the phone? After 2 major upda... moreAnd that's why they just promised 3 years major update for Flagships, no news for mid-range or entry level. But I believed mid and entry get 1-2 major update
                            Still, 4 years of security update is pretty nice tho, not many brand will support their device that long.

                              Anonymous, 22 Feb 2021What are you talking about? How are they not guaranteed?Who knows, if they face issues with these updates, they will easily withdraw updates.

                                • ?
                                • Anonymous
                                • fC{
                                • 23 Feb 2021

                                Note 9 user here.. missing out.. i feel samsung should ve included note 9 too on this list!!

                                  AnonD-804996, 22 Feb 2021You replied with this to a guy who said Apple is best at th... moreI was referring to updates by all manufacturers, both iOS and Android.

                                  My Galaxy Note 1 worked fine before it got a poorly patched update, which messed up the phone. I didn't update the software on my next phone, the Galaxy Note 2 for around 4 years and didn't face a single issue.

                                  Also, as I highlighted in my previous reply, Apple admitted to intentionally slowing down older iPhones through updates. That IMHO is worse than a poorly patched update.

                                  What do you find offensive in the things I've said above?

                                    • ?
                                    • Anonymous
                                    • qJ}
                                    • 23 Feb 2021

                                    while better than most, they need monthly updates for all. apple does monthly updates for 5-7 years on all products...

                                      • ?
                                      • Anonymous
                                      • mhX
                                      • 23 Feb 2021

                                      X User, 23 Feb 2021Erm, perhaps I understand you wrongly. It is just security ... moreWe care about four years of security.

                                        • A
                                        • Alex
                                        • qC@
                                        • 23 Feb 2021

                                        X User, 23 Feb 2021Erm, perhaps I understand you wrongly. It is just security ... moreYou've got it right, it's 4 years of only Security Updates, not Android or OneUI.