Xiaomi to address the proximity sensor issue on some of its phones

22 August 2021
Xiaomi has already found a new supplier for its sensors and will push OTA update to the affected devices.

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  • ?
  • Anonymous
  • KIC
  • 02 May 2022

11T has also same issue.... Proximity not working during call & on Whatsapp audio notess

    Anonymous, 18 Apr 2022Miui13 doesn't fix it. I have the same problem. It doe... moreThe only way I found is to change the phone app to full screen caller ID by Christophe Nys. To many ads, but with 10€ you have a solution.

      • M
      • Matushki
      • mAy
      • 26 Apr 2022

      Bought Poco F3 on MIUI Global 13.0.3 for my wife, and she complained about calls going on mute unintentionally because her cheek touches the phone. After searching the internet I find out this is a known issue. They should prohibit selling these phones as it's obvioously a hardware related desing issue!

        • ?
        • Anonymous
        • mAU
        • 18 Apr 2022

        KA, 22 Jan 2022When is it going to be resolved ? With Miui 13 , or separ... moreMiui13 doesn't fix it. I have the same problem. It doesn't work either with Proximity Senzor Reset app :( frustrating to have a phone with this stupid issue

          • S
          • Sanjay
          • Hkr
          • 04 Apr 2022

          I purchased new mobile redmi note 10 t 5g from next day I observe that my mobile proximity sensor not working during a call when I am in sunlight and working properly during call when I am in artificial light I visited site he gives me new sealed mobile but same problem found front in mi service technician ,he say will fix through ota software update . Nex time I am purchas others company mobile not redmi or xioami

            • H
            • Hate redmi 10
            • NiB
            • 03 Apr 2022

            ogoo, 18 Dec 2021Hi, I got my redmi 10 phone and once I make a call it goes ... moreSame problem proximity sensor,waste of money

              • D
              • Dragoon
              • 85Q
              • 31 Mar 2022

              Keep fighting with this BS over one yeae in poco F3 and now im done with it. Moving to Samsung or Moto, is stupid that the only thing i must no fail is being a phone, xiaomi and poco fail in that

                • J
                • JJ
                • 8C2
                • 23 Mar 2022

                My solution is to buy a new phone. Not Xiaomi of course. None of the provided solutions worked.

                  I bought a redmi 9 Power. During the calls keypads were pressing and mute button pressed accidentally. I was searching for a solution by turning off proximity sensor. I want to lock my screen during the calls. None found. So I decided to exchange the phone.

                  At store I liked the remi Note 11s, screen is bright and crisp(AMOLED). So I bought it. Also I thought punch screen will fix my issue instead of drop down notch. Actually I went for oppo or vivo. When I returned from store I attended a call on new phone and my mute button pressed. SO I REALISED THAT I JUST LOST 18500 on the new phone.

                    • A
                    • Ali
                    • ITJ
                    • 12 Mar 2022

                    Poco M3 has also same issue.... Proximity not working during call & on Whatsapp audio notess

                      • R
                      • Raghuraman K
                      • vGe
                      • 23 Feb 2022

                      Why do not DISPLAY OFF when MI is talking to the ear?

                        • f
                        • fa22
                        • LdX
                        • 23 Feb 2022

                        when will they roll out some update to fix this fcking problem? my "redmi k40 gaming" misbehaves while i`m trying to listen to voices in whatsapp or telegram

                          • A
                          • Atul
                          • 7kF
                          • 21 Feb 2022

                          11 Lite NE, 04 Nov 202111 Lite NE same problem, regret buying the phone. Silence o... moreFacing the same. It's a nightmare to me buying a Xiaomi phone. Never buy #Mi 11 lite NE or any of the Mi phone.

                            • S
                            • Sonny
                            • MFx
                            • 17 Feb 2022

                            What a stupid brand. Tousands of us are faceing problem with proximity because they use totaly unreable system. And they do that for years....

                              • S
                              • Silas
                              • 7kj
                              • 14 Feb 2022

                              PocoF3User, 20 Sep 2021Proximity sensor issue on MIUI 12.5.3: Placing a call in th... moreFacing same issues...Any solutions ?

                                • S
                                • Shiv Kumar
                                • 7kj
                                • 14 Feb 2022

                                Abdul, 30 Nov 2021I have redmi 10 and when I call someone or attend the call ... moreYes I am also facing same issues since there is no sensor available and hence it will only turn on when the calls cuts off. This is very frustating, since you cant use the phone for multi-using during the running call.

                                  • G
                                  • Gi
                                  • 64B
                                  • 14 Feb 2022

                                  I have Xiaomi Note 10. I replaced it few days ago with Samsung A22. Would never again buy Xiaomi, the worst phone I ever had in my life. Proximity sensor issue is the main reason, couldnt make a call without puting it on mute or hold... The screen "freeze" was another issue, have to lock/unlock to unfreeze it, although it is not even close as annoying as the proximity issue.

                                    • ?
                                    • Anonymous
                                    • gFI
                                    • 03 Feb 2022

                                    Holinka, 30 Jan 2022This setting does not even exist for me :( I'm really ... morePoco x3 proximity sensor problem must be solved by Xiaomi Company.

                                      • H
                                      • Holinka
                                      • 35%
                                      • 30 Jan 2022

                                      Zynox , 24 Jan 2022Open call setting - > Incoming call setting - > disab... moreThis setting does not even exist for me :( I'm really upset and this close to just throwing this stupid phone against the wall the next time I can't listen to a voice message on whatsapp

                                        • Z
                                        • Zynox
                                        • KZK
                                        • 24 Jan 2022

                                        David, 28 Dec 2021This problem is big problem. I have this issue also by Wha... moreOpen call setting - > Incoming call setting - > disable proximity sensor