Samsung's new 'Repair Mode' will keep sensitive data safe while your phone being serviced

29 July 2022
Normally, you have to reset your phone if you want to keep photos and personal data safe from prying eyes, but then you have to restore everything.

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Isn't the phone encrypted?

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    • P user
    • kse
    • 30 Jul 2022

    Anonymous, 29 Jul 2022So my p*rn will be safe, nice. Yesssssir

      This is so good, no need to download all stuff again after repair.

        Tim , 29 Jul 2022Waiting for Apple to implement this feature in the best way... moreThe best way possible is by using Knox. So, that ain't happening.
        Samsung is sandboxing the logged on user in a temporary account while your data is left encrypted on the device.

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          • Tim
          • s8L
          • 29 Jul 2022

          Waiting for Apple to implement this feature in the best way possible.

            • b
            • blue
            • 0CN
            • 29 Jul 2022

            Anonymous, 29 Jul 2022Some people think that microSD is old school, now imagine a... moreHm, I have no microSD in my phone (it supports them, but who cares with 128 GB) and no one can get to my data. The keyword is encryption!

              Anonymous, 29 Jul 2022Some people think that microSD is old school, now imagine a... moreWhat you're saying is a far cry from current reality. Move on. That era is dead and about to be buried with more future iterations.

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                • Anonymous
                • wr4
                • 29 Jul 2022

                Some people think that microSD is old school, now imagine all of your sensitive and embarassing pics/vids would be safe in your hand for the duration of repair, oh well... I guess it's too lame.

                  True, good and useful feature.

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                    • Frank
                    • D9q
                    • 29 Jul 2022

                    What about A21S

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                      • Anonymous
                      • nG2
                      • 29 Jul 2022

                      That's actually a pretty cool and useful feature to bring, not having to reset the phone to have it repaired or possibly other reasons very similar to that would be a incredibly convenient

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                        • Anonymous
                        • EZP
                        • 29 Jul 2022

                        So my p*rn will be safe, nice.

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                          • James
                          • 3YH
                          • 29 Jul 2022

                          How it us different from virtual space?

                            • R
                            • Ric
                            • t7r
                            • 29 Jul 2022

                            Huawei already had this feature a long time ago. It is called maintenance mode. Had my p30 pro's battery replaced due to age and I dont have to worry about my files being snooped by the repair guy

                              NeonLight, 29 Jul 2022By the looks of it they're testing it on older devices... moreBy means of testing it on older phones that BADLY need to be repaired, they should've released this first on the Galaxy S20 series instead of the S21, as those phones are plagued with green line issue occurring at almost no certain period or phenomena. But I bet that it'll be useless anyway since Samsung will simply refuse to repair these phones for free even if it is a well-known and widespread problematic issue among many users and that many of them attest to taking great care of the phone, including my sister who had it recently, but the phone itself looks perfectly flawless all around.

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                                • Anonymous
                                • xqs
                                • 29 Jul 2022

                                All my repairs have been: faulty motherboard or faulty screen.
                                In other words, no way to enable this mode at that stage.
                                Could it be triggered via USB / ADB?

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                                  • The one
                                  • 33I
                                  • 29 Jul 2022

                                  Finally some great news, but I need this now to be able to send the phone back in service

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                                    • What if
                                    • f{t
                                    • 29 Jul 2022

                                    What if the service man bypass the repair mode and get the information and then turn on the repair mode just like before ? Question is, will it be secure?

                                      Seems like a good useful feature

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                                        • AnonD-1033007
                                        • g8K
                                        • 29 Jul 2022

                                        NeonLight, 29 Jul 2022By the looks of it they're testing it on older devices... moreOh, makes sense.