Some Sony Xperia Z handsets reportedly suffering sudden death
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- Vicky
- v3A
- 01 Dec 2015
Zack, 05 Nov 2015Hi I face the same problem xperia m5 dual sudden death. ... moreI am facing the same issue. Do u get any solution
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- Tony
- g02
- 25 Nov 2015
I took the battery out, put it back, put the charger on and it worked again.
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- Leo
- BZI
- 23 Nov 2015
My Xperia Z 6603 has sudden death issues too. Since update to Lollipop 5.1.1, after which managed to restart the phone on less than 4% power and it ran to dead, but no sudden death symptoms at all until I fixed the shattered screen a couple of weeks ago.
Am always able to restart the phone with external power plugged in, but even if it has been on charge for over a day and is definitely at 100% is reads only 65% on start-up. After a few minutes it updates to 100%. Have been doing some investigation using NeMa BatteryCalibration app. With the phone on external charge 100% is equivalent to 4140 mV. Removing external power, the voltage immediately drops to ~3800 mV while still reading 100%. After a few minutes voltage recovers to ~4000 mV, still showing 100%. Don't know whether this is normal battery behaviour, so I've ordered a new one anyway. Will also flash reinstall 5.1.1 and change the SIM. If that doesn't do it I'm buying a Samsung.
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- Leo
- BZI
- 23 Nov 2015
My Xperia Z 6603 has sudden death issues too. Since update to Lollipop 5.1.1, after which managed to restart the phone on less than 4% power and it ran to dead, but no sudden death symptoms at all until I fixed the shattered screen a couple of weeks ago.
Am always able to restart the phone with external power plugged in, but even if it has been on charge for over a day and is definitely at 100% is reads only 65% on start-up. After a few minutes it updates to 100%. Have been doing some investigation using NeMa BatteryCalibration app. With the phone on external charge 100% is equivalent to 4140 mV. Removing external power, the voltage immediately drops to ~3800 mV while still reading 100%. After a few minutes voltage recovers to ~4000 mV, still showing 100%. Don't know whether this is normal battery behaviour, so I've ordered a new one anyway. Will also flash reinstall 5.1.1 and change the SIM. If that doesn't do it I'm buying a Samsung.
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- musaddiq
- vGF
- 21 Nov 2015
Hello Guys I need Help !!!!
My elder bro got this device from Saudi , Sony Xperia Z2 , my phone is dead it doesn't show any sign of recovery ,
1. yesterday night it was 35% battery I usually charge in morning before going to office cause I know if we over charge it, It can Damage the IC .
2. I woke up found the phone completely dead , put on charging blindly expecting it might have drained of , after 1 an Half hour when I wanted to leave for office I find the fucking phone is showing just RED LED LIGHT .
3. The whole Day in office I kept on charging it show the RED Light that's it ,I tried every option to start it , power+volume up, power +volume down , small reset button near sim card slot , it does not starts
4. Guys Please HElP me to get rid of it
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- monzir
- ijq
- 17 Nov 2015
Sarah, 06 Oct 2015I have the same problem with you. After i dipped my phone i... moreI had the same problem....and I have tried everything..you are lucky your phone started working after a day...mine is been like that for 3 days..
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- Anonymous
- 010
- 14 Nov 2015
Same for me, I'm sick of this phone!
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- dfg
- TuA
- 13 Nov 2015
My Z3 compact is dead again.
What is Sony doing to solve this????
I wasted a lot of money on this phone. I'll never buy anything from Sony again.
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- gnma
- dNr
- 08 Nov 2015
Identical problem with xperia z after two years. Aleatory shut down. After update 5.1.
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- markuz
- 3Ks
- 07 Nov 2015
Joseph, 14 Oct 2015My sony xperia fell off and never turn on. Plugged it with ... moreSame here
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- eoith
- mY{
- 07 Nov 2015
I have just bought the xperia m5 had it 1 day and have this issue. It keeps suddenly dying out of the blue. Very frustrating as I got it delivered from abroad.
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- Zack
- BqY
- 05 Nov 2015
Hi
I face the same problem xperia m5 dual sudden death. Cannot restart.need to find charger n charge. Then the phone can be turned on again. So far any news from sony?
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- nini
- fDa
- 04 Nov 2015
sara, 07 Oct 2015My son's experience had just died. Tried all the usual tric... moreThank you ~ your tip helps alot :D
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- eren
- PUV
- 02 Nov 2015
I am facing the same issue like @HappyFlyingHorse, my new buy 1 month Sony M5 E5663 phone sudden death and need me to connect to the charge cord with battery. does anyone have a work around to resolve this issue?
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- Anonymous
- bJG
- 31 Oct 2015
Z3 Dual Sudeden Death, once again, as the common theme on this tread, all combo's of buttons, "repair" via the PC software with zero response. Trip to the service shop, and now without that phone until its shipped off for repairs. Come on Sony, get your s*** together
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- Jane
- 9AY
- 26 Oct 2015
Hi I had the same problem I would fully charge it but as soon as I try to use it, it would jump down to 80% then die. I tried everything even factory reset didn't work. So took it in to my local o2 store they sent it off for repair. Took a week but got in back and works perfect again and didn't have to pay a thing. Just make sure everything is backed up on sim or sd before taking it in.
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- John
- rJe
- 22 Oct 2015
Well being an Sony fan for my entire life.now have been facing problems with new sony M5, sim one does not function and the phone shuts down automatically leaving me helpless. I know sony is facing an issue with chip 810. But never has sony made products and sold that ever had problems before. Now seams the brand sony has become another cheap company. Trying to just survive any how selling bad products. Even their services centers behavior is bad.Never again will we ever buy an Sony products. Thanks for the learning "keep up to change "never keep faith in any companyname just check the products ".
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- Happy Flying Horse
- 2Wk
- 19 Oct 2015
My new buy two weeks Sony M5 E5663 phone sudden death and need me to connect the charge cord with battery, after 1 to 2 mins , the phone will be restart again.
What's wrong with the phone ? if I have not bring the charger , I can't use the phone .
Please help.
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- wasim
- fCC
- 16 Oct 2015
Satish365, 23 Sep 2015
Hello Friends I Found A Solution For This Red Light Flash... moreMy sony xperia c3 dual switcs off whenevr i pull off the charger but i tried everything including all the power keys and volume up and down keys but the phone never restarts,i tried to figure to use safe mode options but i cant see the safe mode option anywhere, whenever i plug in the charger it works fine,
Plz someone help
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- experia hater
- JFA
- 15 Oct 2015
i really fancied Sony xperia flagships and i got 1 for myself only for it die suddenly. i did the power button + volume buttons trick and downloaded an update for the software, it worked for 1 day and went blank again. it has remained dead ever since. i spent a lot of cash on it and it made me hate everything related to sony... i always discourage any1 who wants to buy an xperia phone... crap stuff